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N
Rating: 5 out of 5
Excellent
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Very nice eating set. Easy to assemble, fast delivery
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R
Rating: 5 out of 5
the lid of a game box arrived broken in the carton. It is too complicated for us to return it as you expect, at our expense as well. As a community, we cannot go to the Post Office to send a package. The package arrived broken, so I don't understand why it is up to us to return it and pay the fees! We are disappointed!
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sorry to hear that your product arrived damaged and we sincerely apologize. In order to provide you with a solution, could you please write to us at [email protected] specifying your order number, the product reference, and attaching a photo of the damaged lid? Our team will take the necessary steps as soon as possible. We still hope to have the pleasure of seeing you again soon on our site. Have a nice day.
C
Rating: 5 out of 5
Very fast shipping, quality order
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C
Rating: 5 out of 5
The toy is very good.
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C
Rating: 5 out of 5
Meets the description and my expectations. I recommend!
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V
Rating: 5 out of 5
Hello, I am a childminder wesco remains a safe brand.... Equipment..toys ... chairs... And fast delivery. I am satisfied and I recommend
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S
Rating: 5 out of 5
Hello, for the children, I find the bottles very interesting
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V
Rating: 5 out of 5
Good review
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C
Rating: 5 out of 5
Very nice products, quality despite a defect on one item but returned so great! I am waiting for the rest of my order and soon another one planned.
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E
Rating: 5 out of 5
Fast delivery and items conforming and of quality
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-
Rating: 5 out of 5
Good
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V
Rating: 5 out of 5
Super products
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C
Rating: 5 out of 5
Perfectly meets my expectations
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H
Rating: 5 out of 5
I discovered your company through an association. My grandson loved the cardboard building blocks. My purchase on your site went very well, the delivery was faster than expected. Very satisfied
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E
Rating: 5 out of 5
Perfect
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C
Rating: 3 out of 5
No problem with the order but the delivery was made to the reception which can be problematic because due to the large number of services, the order might not have arrived at the right destination
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-
Rating: 5 out of 5
No problem. Everything went well
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M
Rating: 5 out of 5
compliant order, well delivered
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M
Rating: 5 out of 5
Careful packaging, fast shipping, efficient customer service.
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C
Rating: 5 out of 5
Perfect!
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K
Rating: 3 out of 5
Damaged delivery box and a missing item
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We sincerely apologize for the damaged package as well as for the missing item. In order to provide you with a solution as soon as possible, could you please write to us at [email protected] (specifying your order number and the missing reference)? We thank you in advance for this information and wish you an excellent day.
N
Rating: 5 out of 5
Satisfied quality product
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D
Rating: 5 out of 5
Super Thank you
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B
Rating: 5 out of 5
Very good product
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N
Rating: 1 out of 5
Very expensive product Null notice and defective product To be reviewed
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Response from Wesco
Hello and thank you for sharing your feedback. We are sorry that the product does not fully meet your satisfaction and we would like to extend our sincerest apologies. Your complaint is currently being processed by our customer service. We hope to have the opportunity to provide you with a more satisfactory experience on your next purchase. Have a nice day.
G
Rating: 5 out of 5
Perfect
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L
Rating: 5 out of 5
Order as expected and delivery faster than anticipated.
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E
Rating: 5 out of 5
Order received quickly, despite one item being out of stock at the time of the order. All items correspond to what I expected.
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P
Rating: 3 out of 5
My article matches exactly the photo on the site, of very good quality, too happy. However, the size of the box is really too big for such a small item and moreover when I received it, the box was torn all along one side!
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M
Rating: 5 out of 5
Very good products, never disappointed with the quality
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S
Rating: 5 out of 5
Perfect
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J
Rating: 5 out of 5
Item as described, fast shipping
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M
Rating: 3 out of 5
We are noticing a recurring dissatisfaction regarding the delivery of packages. The delivery drivers lack caution and drop the packages carelessly (sometimes causing damage). Moreover, they often leave immediately after ringing the bell, leaving the packages outside without ensuring their receipt by an agent.
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Response from Wesco
Hello and thank you for taking the time to share your feedback on your experience with us. We sincerely apologize for the recurring issues encountered during the delivery of our products. Your feedback has been forwarded to our logistics department so that a point can be made with the concerned carrier and that our commitments regarding service quality are fully respected. In case of damage or quality issues, our customer service is at your disposal at the address [email protected] (please remember to specify your order number and the relevant references). We hope to have the pleasure of seeing you again soon on our site and to provide you with a flawless experience. Have a nice day.
G
Rating: 5 out of 5
PERFECT MATERIAL
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C
Rating: 5 out of 5
Very good quality Fast delivery
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S
Rating: 5 out of 5
I AM VERY HAPPY WITH MY PURCHASE REALLY VERY GOOD
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D
Rating: 5 out of 5
very responsive sales and after-sales service. Very satisfied with fast delivery
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M
Rating: 5 out of 5
perfectly meets my expectations
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D
Rating: 2 out of 5
We are satisfied with the products and the quality of customer service. However, deliveries are a real nightmare: packages left in our hallways, without a signature or just the delivery person's signature, or left in a neighboring service without the delivery person showing up, and packages that cannot be found. No quick visual check on the condition of the package before opening, so no possible reservations.
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Response from Wesco
Hello and thank you for taking the time to share your feedback on your experience. We are happy to hear that our products meet your satisfaction and we thank you for your loyalty. Regarding the delivery, your feedback is valuable as it highlights dysfunctions that go against our quality commitments. Your opinion has been forwarded to our logistics department so they can address the issue with the concerned carrier and prevent this type of incident from happening again in the future. We thank you once again for your transparency and hope to have the pleasure of seeing you again soon on our site. Have a nice day.