English 
Français 
Italiano 
Deutsch 
Nederlands 
L
Rating: 5 out of 5
Perfect. Thank you
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Everything is fine
Translated reviews
V
Rating: 5 out of 5
Great as usual
Translated reviews
M
Rating: 5 out of 5
Perfect
Translated reviews
C
Rating: 5 out of 5
Very satisfied with the toys purchased, of good quality and suitable for children :)
Translated reviews
G
Rating: 5 out of 5
Product in line with our needs
Translated reviews
N
Rating: 3 out of 5
Difficulty seeing the real price of the purchase during online payment, as the cost of shipping fees did not disappear.
Translated reviews
L
Rating: 5 out of 5
Fast delivery Reusable packaging for a product that meets expectations
Translated reviews
C
Rating: 5 out of 5
Articles always so interesting.
Translated reviews
H
Rating: 2 out of 5
I did not receive what I ordered, two items out of 3 were replaced by others for no reason. The issue has been escalated and I am waiting to receive my missing items, and the wait is starting to drag on, but I remain confident for now. For a first experience with Wesco, it is rather disappointing, especially considering the price of the items.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sincerely sorry that this first order on our site did not meet your expectations and we would like to extend our apologies. Our customer service has processed your request. We thank you in advance for your patience while waiting to receive the missing products. We hope you will give us a second chance to make a better impression by coming back to see us in the future at wesco.fr. Have a nice day.
C
Rating: 5 out of 5
sometimes long but transparent delivery
Translated reviews
O
Rating: 5 out of 5
Order received quickly
Translated reviews
N
Rating: 5 out of 5
Quality product, top delivery choice
Translated reviews
M
Rating: 5 out of 5
perfect
Translated reviews
M
Rating: 1 out of 5
Order placed on November 17. Arrival in several packages spread over time. Last item just delivered on February 16 without precise information and no commercial gesture.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to leave a review following your order. We are sorry for this particularly long delivery and we would like to extend our sincerest apologies. Our customer service will contact you very soon to offer you a commercial gesture. We hope to have the opportunity to demonstrate the quality of our service during your next order and to provide you with a fully satisfactory experience. Have a nice day.
M
Rating: 5 out of 5
Ras
Translated reviews
P
Rating: 5 out of 5
very good
Translated reviews
A
Rating: 5 out of 5
Excellent
Translated reviews
C
Rating: 5 out of 5
The package was sent to another address and despite my complaint to customer service, I have not received any response.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sincerely sorry for this error and fully understand the disappointment it may have caused. Our customer service has taken your complaint into account and will provide you with a response as soon as possible. We thank you for your patience and hope that you will give us a second chance to offer you a fully satisfactory experience on your next order on our site. Have a nice day.
N
Rating: 1 out of 5
As already stated by email and visible in the photos sent: - Deliveries took place multiple times, including one Wednesday (we are a primary school) and not all at once, which implies significant availability to open for the delivery person (always very polite and professional) and a large number of emails to indicate where the different packages were. - One of the packages was re-packaged without us being informed - One of the packages was poorly sealed and was losing parts! We will open all our packages this Monday as a team and will need to check that everything is in good condition. A lot of energy and time wasted for a brand that seemed to be a guarantee of quality. A commercial gesture would be welcome. Ecole Notre Dame de la Salette La Rabatelière
Translated reviews
Response from Wesco
Hello and thank you for taking the time to leave a detailed review. We are sincerely sorry that this delivery experience did not meet your expectations. By default, we ship items as soon as they are available to reduce delays. However, a
M
Rating: 5 out of 5
A bit long delay, but very good quality.
Translated reviews
V
Rating: 5 out of 5
Good products, sturdy
Translated reviews
E
Rating: 5 out of 5
Very good
Translated reviews
M
Rating: 5 out of 5
Nothing to say, it's perfect, it's the product I was waiting for
Translated reviews
C
Rating: 5 out of 5
Product matching my expectations
Translated reviews
R
Rating: 5 out of 5
In line with my expectations
Translated reviews
L
Rating: 5 out of 5
Beautiful delivery
Translated reviews
D
Rating: 5 out of 5
Great. Even though I should have taken the bigger size.
Translated reviews
F
Rating: 5 out of 5
Adapted and robust articles in the context of my work as a childminder
Translated reviews
A
Rating: 5 out of 5
Very good
Translated reviews
A
Rating: 5 out of 5
Great, fast delivery. I recommend ++
Translated reviews
C
Rating: 5 out of 5
serious work; attentive, very commercial
Translated reviews
A
Rating: 5 out of 5
It's perfect, thank you
Translated reviews
J
Rating: 5 out of 5
Perfect
Translated reviews
A
Rating: 5 out of 5
Fast delivery, quality material!
Translated reviews
D
Rating: 5 out of 5
thank you
Translated reviews
J
Rating: 5 out of 5
Good and fast
Translated reviews
C
Rating: 5 out of 5
Very good product
Translated reviews
-
Rating: 5 out of 5
quality products I recommend
Translated reviews
C
Rating: 5 out of 5
Fast shipping. Quality product and easy to assemble. What we expect from French manufacturing. Thank you
Translated reviews