Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 07/09/2020 à 20h25 following a purchase from 29/08/2020

Perfect

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Acheteur Vérifié

Published on 07/09/2020 à 20h04 following a purchase from 26/08/2020

Very good site, quality products.

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Acheteur Vérifié

Published on 07/09/2020 à 17h30 following a purchase from 28/08/2020

Serious.

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Acheteur Vérifié

Published on 07/09/2020 à 17h23 following a purchase from 18/08/2020

Product as described and fast delivery.

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Acheteur Vérifié

Published on 07/09/2020 à 17h06 following a purchase from 01/09/2020

Very happy with my purchases, items as described. Fast shipping service.

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Acheteur Vérifié

Published on 07/09/2020 à 16h42 following a purchase from 28/08/2020

tape so fault of the carrier.

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Acheteur Vérifié

Published on 07/09/2020 à 16h41 following a purchase from 25/08/2020

GLS

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Acheteur Vérifié

Published on 07/09/2020 à 13h57 following a purchase from 27/08/2020

Nothing to complain about

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Acheteur Vérifié

Published on 07/09/2020 à 13h35 following a purchase from 01/09/2020

Top top top, I am very happy with my purchase, thank you very much.

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Acheteur Vérifié

Published on 07/09/2020 à 13h24 following a purchase from 28/08/2020

Very good site

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Acheteur Vérifié

Published on 07/09/2020 à 12h47 following a purchase from 30/08/2020

Absolutely great site, fast delivery and high-quality products. I am thrilled!

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Acheteur Vérifié

Published on 07/09/2020 à 12h40 following a purchase from 30/07/2020

intuitive site

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Acheteur Vérifié

Published on 07/09/2020 à 09h51 following a purchase from 27/08/2020

Quality products that match the description. Fast delivery. I highly recommend this site.

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Acheteur Vérifié

Published on 06/09/2020 à 21h19 following a purchase from 27/08/2020

Great product, I am delighted. I was pressed for time so I left a little note. I was contacted by the carrier to deliver on the requested day, thank you for this great service. I highly recommend

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Acheteur Vérifié

Published on 06/09/2020 à 19h07 following a purchase from 27/08/2020

WESCO met the deadlines

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Acheteur Vérifié

Published on 06/09/2020 à 19h05 following a purchase from 02/08/2020

Good

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Acheteur Vérifié

Published on 06/09/2020 à 19h01 following a purchase from 24/08/2020

fast and efficient

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Acheteur Vérifié

Published on 06/09/2020 à 18h12 following a purchase from 10/08/2020

Navigating the site is functional, but delivery is more complicated and more uncertain, however, within very reasonable timeframes.

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Acheteur Vérifié

Published on 06/09/2020 à 18h05 following a purchase from 25/08/2020

The site is easy to use, I ordered a dragon and a set of knights from this site as they were unavailable in stores. During delivery, I only received one of the two ordered products with no paper in the mailbox allowing me to pick up the rest of my package at the post office. I reported this to Wesco, who just sent me the invoice by email without any explanations or anything... At the post office, they told me that the package had been delivered and that nothing was pending. I had to contact Wesco again, changing my tone to get what I had paid for. They then sent me a new package with the other part of my order. Let's see if I receive it... Disappointed with the customer service, which was not very responsive and not inclined to help. I am torn regarding my first order on this site, by far my best experience.

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Response from Wesco Published on 07/09/2020

Hello and thank you for your comment. We are sorry to read about your disappointment regarding your first order on our site. You had the bitter experience of a risky transport service that was far from meeting our standards. We hope that, in use, the ordered products will satisfy you and that you will overlook this first mixed experience by returning to see us soon on our site. Have a nice day.

Acheteur Vérifié

Published on 06/09/2020 à 16h25 following a purchase from 18/08/2020

Despite a delay on the order, very good customer service.

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Acheteur Vérifié

Published on 06/09/2020 à 14h53 following a purchase from 26/08/2020

Fast delivery.

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Acheteur Vérifié

Published on 06/09/2020 à 14h49 following a purchase from 20/08/2020

Still no news about my complaints.

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Response from Wesco Published on 07/09/2020

Hello and thank you for your feedback. We are sincerely sorry that your experience with Wesco did not meet your expectations, and we apologize for our delayed response. Our customer service has taken your complaint into account, and a response has been provided to you today. We hope to have the opportunity to see you again soon on our site. Have a nice day.

Acheteur Vérifié

Published on 06/09/2020 à 12h18 following a purchase from 28/08/2020

In line with our expectations. Fast delivery.

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Acheteur Vérifié

Published on 06/09/2020 à 05h39 following a purchase from 26/08/2020

Great, I highly recommend it. And I talk about it to those around me. Really a wide choice.

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Acheteur Vérifié

Published on 05/09/2020 à 20h10 following a purchase from 26/08/2020

Fast delivery, careful shipping, and very good products. I will not hesitate to recommend!!

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Acheteur Vérifié

Published on 05/09/2020 à 17h44 following a purchase from 26/08/2020

Clear and with a choice

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Acheteur Vérifié

Published on 05/09/2020 à 17h33 following a purchase from 05/08/2020

Very good, delivery on the requested date.

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Acheteur Vérifié

Published on 05/09/2020 à 17h04 following a purchase from 27/08/2020

I did not receive the ordered book.

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Response from Wesco Published on 10/09/2020

Hello and thank you for your comment. We are sincerely sorry about this situation. We tried to contact you, unfortunately without success. Therefore, we invite you to reach out to our customer service at [email protected] so that we can provide you with a solution. We remain at your disposal and hope to hear from you very soon. Have a nice day.

Acheteur Vérifié

Published on 05/09/2020 à 16h46 following a purchase from 26/08/2020

Very good

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Acheteur Vérifié

Published on 05/09/2020 à 15h40 following a purchase from 27/08/2020

Honestly, top-notch as usual, never disappointed! From the packaging to the product, honestly impeccable.

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Acheteur Vérifié

Published on 05/09/2020 à 14h45 following a purchase from 31/08/2020

Very good

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Acheteur Vérifié

Published on 05/09/2020 à 14h20 following a purchase from 29/08/2020

Quality product. The only downside was the delivery, but it was not Wesco's fault.

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Acheteur Vérifié

Published on 05/09/2020 à 14h16 following a purchase from 26/08/2020

Good but very expensive

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Acheteur Vérifié

Published on 05/09/2020 à 12h53 following a purchase from 29/08/2020

Half of the items were opened, the packaging box was torn, and the scissors did not match my order. In short, I am disappointed, first and last order as a result.

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Response from Wesco Published on 07/09/2020

Hello and thank you for your comment. Despite all the care we take to offer you quality products and services, we are sincerely sorry that our standards did not meet your expectations for your order. We invite you to contact our customer service at [email protected] so that we can provide you with a solution as soon as possible. We apologize for this first missed encounter and hope to have the privilege of seeing you again soon on our site. Have a nice day.

Acheteur Vérifié

Published on 05/09/2020 à 12h10 following a purchase from 26/08/2020

Very good

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Acheteur Vérifié

Published on 05/09/2020 à 07h51 following a purchase from 09/08/2020

Great

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Acheteur Vérifié

Published on 05/09/2020 à 07h34 following a purchase from 22/08/2020

Everything went well, good reception

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Acheteur Vérifié

Published on 04/09/2020 à 20h20 following a purchase from 11/08/2020

I was not on the site to order, but the delivery was a bit delayed and the bottoms of the boxes were damp.

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Acheteur Vérifié

Published on 04/09/2020 à 20h11 following a purchase from 19/08/2020

The products are of superb quality, I do not regret my purchases

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Acheteur Vérifié

Published on 03/09/2020 à 11h20 following a purchase from 27/08/2020

Delivery and order were perfect. Great for my first order.

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