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A
Rating: 5 out of 5
Ordered three days later it was at my place.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Efficient and quality product
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A
Rating: 5 out of 5
Fast shipping
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A
Rating: 5 out of 5
Order delivered on time and in good condition
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A
Rating: 5 out of 5
Great site, a lot of choices, quality products and reasonable prices
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A
Rating: 5 out of 5
Order received quickly and as described, I highly recommend wesco to those around me
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A
Rating: 5 out of 5
Very good product
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A
Rating: 5 out of 5
Good site.
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A
Rating: 5 out of 5
nothing to report.
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A
Rating: 5 out of 5
Product meets expectations
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A
Rating: 5 out of 5
Quality products and fast delivery. Thank you
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A
Rating: 5 out of 5
Fast and as described
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A
Rating: 5 out of 5
Good quality I recommend
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A
Rating: 5 out of 5
the site is well designed and the delivery is quite fast
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A
Rating: 5 out of 5
I am very happy with the product and the delivery person was very professional, thank you.
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A
Rating: 5 out of 5
Package wrapped with great care. I really love Wesco and the products offered. The quality is there!
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A
Rating: 5 out of 5
Sent within the announced deadlines, well packaged, the products seem to be of good quality. Navigation on the site is quite simple.
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A
Rating: 5 out of 5
Quick delivery. In line with our expectations.
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A
Rating: 5 out of 5
A great site with new products! I love it and I share it! Thank you
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Rating: 5 out of 5
Very good. Delivery time respected.
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Rating: 5 out of 5
Wide choice and products for individuals that you can't find elsewhere
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A
Rating: 5 out of 5
Navigation on the site is very easy, I quickly found the product I was looking for. Efficiency and functionality.
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A
Rating: 5 out of 5
Quick and on time
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A
Rating: 2 out of 5
Disappointed by the quality
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Response from Wesco
Hello and thank you for your feedback. At Wesco, our quality standards are very high and we pay particular attention to our customers' feedback. We are sorry to read that our standards did not meet your expectations. To better understand your dissatisfaction and provide you with the most appropriate solution, we invite you to contact our customer service at [email protected]. We hope to have the pleasure of seeing you again soon on our site. Have a nice day
A
Rating: 5 out of 5
I bought the mattress cover with the mattress for the baby and I am very satisfied, my daughter goes to bed by herself and no longer cries like in her crib.
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Rating: 3 out of 5
Very good products, in line with our expectations. Nice quality. However, we are very disappointed with the delivery. We requested 'home delivery', but after waiting (3/4 days) and a phone call (10 minutes of voicemail), I ultimately had to go to the Ziegler warehouses so my son could have his gift on time (1st birthday!)
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
Very good site!!! Perfect
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Rating: 5 out of 5
Small issue with delivery but resolved at the first report.
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Rating: 5 out of 5
100% reliable site.
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A
Rating: 5 out of 5
20 out of 20
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A
Rating: 5 out of 5
Products are always of quality and delivery times are respected.
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A
Rating: 5 out of 5
Easy order, quick delivery by appointment.
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Rating: 5 out of 5
Good
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Rating: 5 out of 5
I just received the cot along with the 2 covers with integrated sheets. Perfect and super practical! Thank you.
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Rating: 3 out of 5
VERY GOOD PRODUCT BUT DISASTROUS DELIVERY, DELIVERED ON THE SIDEWALK WITHOUT ANY PRIOR INFORMATION WITH AN UNPLEASANT DELIVERY PERSON EVEN THOUGH PREVIOUS DELIVERY WAS AT THE DOOR OF THE HOME.
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A
Rating: 5 out of 5
Very correct packaging, no superfluous items, but what is needed to keep it closed and undamaged.
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A
Rating: 1 out of 5
A month and a half to be delivered is a shame!
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Response from Wesco
Hello and thank you for your feedback. We understand your disappointment and we sincerely apologize for this delivery delay which is far too long for our taste as well. We are particularly demanding about the quality of our services and we are all the more disappointed when it fails. Our customer service is at your disposal at [email protected] for any complaint regarding your order. In parallel, and in a continuous improvement approach, we will inform our logistics service of this unfortunate experience. Nevertheless, we hope to have the privilege of seeing you again soon on our site. Have a good day.
A
Rating: 5 out of 5
Very good motor skills material.
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Rating: 1 out of 5
I had several advisors on the phone who were very unfriendly. I asked for help to make a quote (for €600) and was told that the colors 'N' do not exist without even looking, even though I insisted that I was sure I had seen that color before... I asked about delivery times and was told nonsense as if they wanted to dissuade me from my order, I don't understand... I spoke to 3 different people on the phone and it was the same each time. Fortunately, I was able to place my order myself; it's a shame this company has beautiful products, I'm now waiting for the receipt...
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that your experience with Wesco went this way and that the encounter did not take place under the best conditions. We are also always disappointed when our respective expectations are not met. We hope that in use, our products will bring you satisfaction and that we will have the opportunity to regain your trust soon. Have a good day.