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A
Rating: 5 out of 5
Top toy!!
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
Product not easy to find on the site, but top product, as well as the order, packaging, and delivery!
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Delighted with our purchase
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A
Rating: 5 out of 5
Excellent.
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A
Rating: 3 out of 5
do you intend to sell less plastic?
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Response from Wesco
Hello and thank you for your comment. Respect for the environment has been a core value at Wesco for many years. Our teams, highly aware of this aspect, are continuously seeking innovative solutions and more respectful alternatives. By 2024, we aim for all plastic products designed by Wesco to be made from bio-based materials. Already, several of our products are made from bio-based plastic: storage bins, tableware, play kitchens, ride-ons. Finally, we pay particular attention to offering materials known for their durability: glass baby bottles, stainless steel tableware, baskets made from natural materials (date palm), wooden toys... Have a nice day
A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
very good product
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A
Rating: 5 out of 5
Site with quality articles intended for individuals and professionals in early childhood. Currently studying for the creation of a micro-crèche, I am testing the material with my 9-month-old son.
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A
Rating: 5 out of 5
Compliant
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A
Rating: 1 out of 5
I am quite irritated, it has been almost fifty days since I ordered two chairs and I STILL have not received them.
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Response from Wesco
Hello and thank you for your feedback. We understand your dissatisfaction and are sorry for this long delivery time. Despite all the attention we pay to your orders, it happens that the transport does not meet our expectations. Your feedback is valuable and allows us to implement the necessary corrective actions. Your order has now been delivered and we hope it meets your satisfaction. We look forward to seeing you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Good customer service.
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A
Rating: 5 out of 5
Perfect, with choice and color. Everything is well detailed.
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A
Rating: 5 out of 5
Items that have a certain cost but guaranteed quality.
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A
Rating: 5 out of 5
I find it wonderful to sell to individuals as well so that we can carry out activities and exercises with our children!! And at more than affordable prices!!
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A
Rating: 5 out of 5
The order arrived remarkably quickly given the health difficulties. Thank you.
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A
Rating: 3 out of 5
Not easy when you are not an internet user. For example, for the sleeping bag, I wanted sky blue and I made a mistake because it arrived green.
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A
Rating: 5 out of 5
It's perfect, hygiene products and educational games are great especially in a school and during this COVID period.
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A
Rating: 1 out of 5
We received a product that did not match the description, namely a bed made mainly of raw plywood when the only composition mentioned was 'solid beech'. Customer service did not want to take back the product and has obviously corrected the erroneous description of their product since, this kind of practice is frankly detestable and I regret having trusted this company.
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Response from Wesco
Hello and thank you for your feedback. Your comment has been taken into account and indeed the product description has been updated for clarity. Our customer service has considered your dissatisfaction and has contacted you to propose a solution that meets your expectations. We hope that the proposed solution will alleviate your disappointment and that we will have the opportunity to see you again soon on our site under better conditions. Have a nice day.
A
Rating: 5 out of 5
Perfect.
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A
Rating: 3 out of 5
Lack of simplicity.
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A
Rating: 5 out of 5
Everything is perfect.
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A
Rating: 5 out of 5
Good products, well packaged.
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A
Rating: 5 out of 5
You can easily find what you want and there is a choice.
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A
Rating: 5 out of 5
Friendly carrier, happy with my purchase.
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A
Rating: 5 out of 5
Great choice of products - delighted to have discovered this site!
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A
Rating: 5 out of 5
Very satisfied, for the delivery received in 3 staggered packages but certainly due to COVID-19. My daughter found a passion for painting during the lockdown, can't wait to see her work with yours and the accessories that go with it... thank you, I recommend it to those around me. See you soon for the next order.
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A
Rating: 5 out of 5
Excellent service, excellent items.
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A
Rating: 5 out of 5
Great site, you can find everything you need for children at competitive prices and quality products.
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A
Rating: 5 out of 5
Perfect!
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A
Rating: 5 out of 5
Wesco, generally no bad surprises
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A
Rating: 5 out of 5
Very satisfied with the products and the concept. Good site to keep handy.
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A
Rating: 5 out of 5
Nothing to say. Products as described and packaging completely correct.
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A
Rating: 5 out of 5
I encourage Wesco to continue doing good work because all their products are of the best quality.
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A
Rating: 5 out of 5
Very happy with my order, delivery time respected, I was well informed of the progress all along.
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A
Rating: 5 out of 5
Well-designed site, the navigation suits me.
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A
Rating: 1 out of 5
More than a month to receive a defective order.
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Response from Wesco
Hello and thank you for your feedback. We understand your disappointment and are sorry that your order did not meet our quality standards. Our customer service has taken your complaint into account to provide you with a solution as soon as possible. We apologize for this bad experience and hope to see you again soon on our site. Have a nice day.
A
Rating: 5 out of 5
Delivery as expected
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A
Rating: 2 out of 5
Bad packaging, the package arrived torn. The bottle was rolling around in the package.
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Response from Wesco
Hello and thank you for your feedback. We are very sorry that the transport damaged your order. We invite you to file a complaint with a photo by email to [email protected] so that we can proceed with an exchange. Thank you for your kindness.
A
Rating: 5 out of 5
Attractive site with reasonable prices
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