Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 079 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Fast delivery, careful packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/04/2020
Very reliable site, order received ahead of time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Good ordering site for very good quality toys. Serious and well-organized delivery service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Great site, delivery always faster than expected for diapers! Especially when ordering at the last minute!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/04/2020
Delivery on time. The products are of good quality. I am totally satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Package received ahead of schedule
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Perfect for a 12-month-old starting to walk
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
I recommend
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 22/04/2020
A paint can leaked in the package which was returned... so disappointed.
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Response from Wesco
Hello and thank you for your feedback. We apologize for the delivery that did not meet Wesco's quality commitments. To address your complaint, we invite you to contact our customer service by email at [email protected] and send them photos of your product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Very good, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Quality products, the price is justified! I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Always satisfied with Wesco products. You can't find them everywhere and they are of good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
It's OK
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2020
Speed, efficiency..
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/04/2020
Completely satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Order received very quickly, nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Received quickly despite the lockdown
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/04/2020
Very good site, reasonable prices and shipping costs
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
Fast delivery, well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2020
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/04/2020
Very good delivery tracking
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/04/2020
Clear and easy site to find what I'm looking for
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Nothing to report, received
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Thank you, it's perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2020
Very attentive phone staff
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2020
Despite the technical problems due to COVID, the order was processed and shipped very quickly. However, it's a shame to have sent 3 packages for 3 ordered items. That said, everything was perfect.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/04/2020
I had an issue with my previous order. I sent you an email and never received a response. Disappointing customer service!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Fast shipping, product perfectly matching the site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Everything was perfectly suited to my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/04/2020
A lot of choice for everything in the early childhood universe, good quality, products conforming to the order. However, the delivery was made in two parts because of two packages, please specify next time that there are two deliveries because I thought there was an omission during the first one.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2020
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/04/2020
very good in the product description delivery arrived earlier than expected despite the confinement Thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/04/2020
Very good site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/04/2020
Not a practical site, I ordered a green 130 cm motor skills mat and received a blue mat twice that I did not order.
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Response from Wesco
Hello and thank you for your feedback. Your order was indeed a victim of confusion. We hope, in the current context, that you will not hold it against us. You will soon receive the mat of your choice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/04/2020
Delivered faster than expected. I find that the threshold for waiving shipping costs is a bit high nonetheless.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2020
Good products and functional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/04/2020
Package received quickly despite the confinement. Easy order and affordable promotional prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/04/2020
Efficient even during this confinement period. Thank you
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