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A
Rating: 5 out of 5
Very easy to use site.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Very good. Fast delivery.
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Rating: 5 out of 5
Precise and accurate description. Fast delivery.
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Rating: 5 out of 5
Compliant with the description and delivery ok.
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Rating: 5 out of 5
Great, fast delivery and quality products. I recommend.
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Rating: 3 out of 5
For now, it's difficult to evaluate. We'll see over time because given the price, we expect a good lifespan. My rating corresponds to the service, contact with the telephone service was average (staff not very pleasant but they do their job properly). Payment, no possibility to pay in installments, unfortunately (payment on delivery, as there was a different wait for each item, the payment was separated so it suited me)... Delivery between 9 am and 5 pm. Not practical at all, not precise, they do not notify beforehand. Item arrived as described and in perfect condition. No possibility to return if it doesn't suit you or at your expense!!
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Rating: 5 out of 5
Very fast shipping. Received earlier than expected!
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Rating: 3 out of 5
Delivery and especially the product is poorly protected in the box. The bag of screws was punctured.
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A
Rating: 5 out of 5
Very good product, very sturdy and compliant with safety regulations.
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A
Rating: 5 out of 5
Wesco is a company that has a choice for communities.
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A
Rating: 5 out of 5
Top service. From order to delivery.
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A
Rating: 5 out of 5
Very practical site, fast and very reliable delivery.
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Rating: 2 out of 5
Package received broken, waiting for a response.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to learn that your product was broken. Our customer service has taken your request into account and your package is being resent.
A
Rating: 5 out of 5
Perfect, functional and of quality!
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Rating: 1 out of 5
The paint batch was not in the package and still no response following the complaint. We ordered from Wesco because the delivery is fast, but ultimately we do not know when we will receive the paint!
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Response from Wesco
Hello and thank you for your feedback. We are sorry to learn that a part of your order was missing and we apologize for it. Our customer service has taken your complaint into account and is doing everything possible to send your paint as quickly as possible.
A
Rating: 2 out of 5
I give a bad rating not for the items but for the delivery which is really very poor! And the lack of information from your side regarding the delivery time.
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Response from Wesco
Hello and thank you for your feedback. We sincerely apologize for the delivery delays that were indeed not as announced. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure it does not happen again.
A
Rating: 5 out of 5
Never had any problems! Customer service is available and friendly!
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Rating: 5 out of 5
Clear site. Fast delivery. Perfect packaging.
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Rating: 5 out of 5
Impeccable shipping in the best time.
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Rating: 3 out of 5
I wanted to ask for advice and unfortunately, I did not get the right one!!!!
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Rating: 3 out of 5
Satisfied except for two things: - I checked the box 'delivery in one go' which extended the delay. But my packages arrived in two shipments (a few days apart). This raises questions about the carbon footprint! - I made a return which is at my expense. €18 for the product and €16.5 for the return shipping costs. This does not satisfy me at all. The right to make a mistake is expensive!
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Rating: 3 out of 5
Not very ergonomic in its access.
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Rating: 5 out of 5
Quality games. Quite easy for searches.
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Rating: 5 out of 5
For this first order at WESCO, I am completely satisfied in every way: product quality and delivery speed.
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A
Rating: 5 out of 5
Clear, practical.
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A
Rating: 5 out of 5
We received this order well and we are satisfied. The website is very well done. However, we are waiting for another order no. SI1900081814 (wall-mounted changing table).
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Response from Wesco
Hello and thank you for your feedback. We hope that the products from your first order bring you complete satisfaction. Regarding the changing table, there is indeed a longer delivery time for the color you chose. Rest assured, your order has been taken into account and will be sent to you as soon as our stocks are replenished at the beginning of this month.
A
Rating: 5 out of 5
Fast delivery, perfect products. Always very satisfied.
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Rating: 5 out of 5
I had been looking for materials for children's motor skills for a while... I stumbled upon this site by chance. I am delighted with my purchases and do not regret it at all. Good quality and the price is reasonable. I thought the stairs and the wave would be a bit bigger. I would not hesitate to make purchases on this site again.
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Rating: 5 out of 5
Easy navigation, timely delivery, friendliness of the delivery person.
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Rating: 5 out of 5
Great site.
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Rating: 5 out of 5
very clear, very easy to use, complete description
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Rating: 5 out of 5
Easy to use, you can find good products at reasonable prices.
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Rating: 5 out of 5
Easy navigation.
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Rating: 5 out of 5
Very satisfied with my order and pleasantly surprised by the minimalist shipping.
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Rating: 5 out of 5
I had trouble navigating the site; fortunately, I had the paper catalog and found what interested me! The packages arrived earlier than announced. What I received corresponds to what I wanted. I will now wait for my grandchildren's opinion.
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Rating: 5 out of 5
Delivery on time with a friendly delivery person.
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Rating: 5 out of 5
Delivery on time. Order compliant and well packaged.
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Rating: 3 out of 5
During the first order, I had some problems. Second thing, the date indicated on the order was not respected... otherwise, the material is good.
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Rating: 1 out of 5
Really disappointed. It was the first time I worked with Wesco, but I think it will be the last. They do not respect deadlines and especially do not inform the customer. A carpet ordered on December 6 received on January 9!!!!! I was the one who had to call to find out where my order was, even though they had my mobile and email address. And on top of that, I received the carpet by carrier in a simple plastic bag that could have been damaged during transport. When I called, I was barely received and not even a word of apology for the delay. No, really not commercial.
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Response from Wesco
Hello and thank you for your feedback. We are sorry to learn that your first order did not go as smoothly as expected. Our customer service is informed of your dissatisfaction and will get back to you very soon. However, we hope that your order brings you complete satisfaction.
A
Rating: 5 out of 5
Hello, I have received my order, the cot is great, very happy with my purchase, unfortunately the delivery is another matter, very unpleasant, rude delivery person... I was very disappointed, I will hesitate even more to order next time, even if your products are great.
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