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A
Rating: 5 out of 5
Impeccable delivery with a nice delivery person who gave me time to check my order
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
I love it a little too much, I would buy everything. Convenient and all the details are there.
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A
Rating: 5 out of 5
Fast, simple and effective.
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A
Rating: 5 out of 5
very satisfied with this site. and delivery time very correct and accommodating as a bonus! I also recommend for the quality of its products
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A
Rating: 5 out of 5
Very good site, easy to find what you are looking for, wide selection at a fair price, plus French so I can only recommend
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A
Rating: 5 out of 5
Xxxx
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A
Rating: 5 out of 5
Quality games, correct delivery, I am happy with my purchases even though I find this site a bit expensive
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Fast
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A
Rating: 2 out of 5
I did not receive everything yesterday afternoon. The changing mat is missing.
Delivery service ZIEGLER without news since
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Delivery service ZIEGLER without news since
Response from Wesco
Hello and thank you for your feedback. Despite all the care and attention we put into preparing your orders, delivery can sometimes have unforeseen issues that we would gladly do without.
The carrier informs us that your changing mat should arrive today.
We apologize for this inconvenience and thank you again for this feedback which allows us to relay the information and thus improve our service.
The carrier informs us that your changing mat should arrive today.
We apologize for this inconvenience and thank you again for this feedback which allows us to relay the information and thus improve our service.
A
Rating: 5 out of 5
very good
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A
Rating: 5 out of 5
Very happy with my purchase!
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A
Rating: 3 out of 5
Hello,
Following the quote sent and engaged by the town hall, I have not received a response regarding my order. After several weeks of waiting, I manage, with difficulty, to reach someone who takes my order into account.
Then, I receive it in duplicate.
I filled out the complaint form after speaking on the phone with an advisor.
Now I have no response and cannot reach you by phone.
The duplicate is waiting for the carrier at the primary school to be picked up.
Thank you for keeping me informed...
Best regards.
Emmanuelle Leandri
Director ALSH
tel: 06 70 59 13 59
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Following the quote sent and engaged by the town hall, I have not received a response regarding my order. After several weeks of waiting, I manage, with difficulty, to reach someone who takes my order into account.
Then, I receive it in duplicate.
I filled out the complaint form after speaking on the phone with an advisor.
Now I have no response and cannot reach you by phone.
The duplicate is waiting for the carrier at the primary school to be picked up.
Thank you for keeping me informed...
Best regards.
Emmanuelle Leandri
Director ALSH
tel: 06 70 59 13 59
Response from Wesco
Hello and thank you for your feedback. We indeed received two identical orders. While we can be happy to see more and more of you trusting us, we are still sorry for not having met our listening requirement. Our carrier will come to pick up your second order as soon as possible.
A
Rating: 5 out of 5
Perfect.
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A
Rating: 5 out of 5
Well packaged
Fast delivery
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Fast delivery
A
Rating: 5 out of 5
Very satisfied with the delivery.
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A
Rating: 5 out of 5
Deadline respected
Quality of products
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Quality of products
A
Rating: 5 out of 5
Quality product
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A
Rating: 5 out of 5
Excellent product, I am delighted with my purchase. Super practical for storage and very comfortable, excellent Wesco service. I really recommend this product 100/100.
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A
Rating: 5 out of 5
No negative comments, very good product
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A
Rating: 1 out of 5
chair received broken. The packaging does not protect the chair. I can't reach customer service. Otherwise, the chair meets my expectations.
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Response from Wesco
Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough handling or transport and do not arrive at your place intact. We urge you to send us a photo of your product at [email protected] so that we can proceed with a possible replacement.
A
Rating: 5 out of 5
Very satisfactory delivery time
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A
Rating: 5 out of 5
Good
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A
Rating: 5 out of 5
fast and compliant
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A
Rating: 5 out of 5
A flawless performance
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A
Rating: 5 out of 5
fast, easy navigation
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A
Rating: 3 out of 5
The site is good but the problem is paying when you are a Municipality. You have to validate the quote. But for us, this was not possible. Our accounting service had to pay with a credit card and not by mandate;
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A
Rating: 5 out of 5
Fast order and receipt. Great packaging.
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A
Rating: 5 out of 5
I already knew Wesco from my work in childcare in a micro-crèche. So I didn't hesitate for a second when it was time to order for my baby. Very easy navigation and superb quality products!
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A
Rating: 5 out of 5
Impeccable, top beds, practical, light, the kids love them! Fast delivery, I easily recommend it.
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A
Rating: 5 out of 5
Easy order and fast delivery!
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A
Rating: 5 out of 5
Very good, meets my expectations. I recommend!
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A
Rating: 5 out of 5
Super accessible, he is committed and engaging! Bravo and Thank you!
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A
Rating: 5 out of 5
easy to order, fast and efficient delivery
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A
Rating: 5 out of 5
Delivery made on time to the recipient. Perfect
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A
Rating: 2 out of 5
The color does not match on the site and upon receipt
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
compliant and fast delivery, thank you
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A
Rating: 5 out of 5
Very good item, super size
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A
Rating: 5 out of 5
Order compliant, received within the expected timeframe. All the items I ordered look very good and practical, just need to test them with the children.
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