Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Very satisfied with my order. Items conform to my expectations. Fast and careful shipping. Perfect. Site to recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2019
FAST, CAREFUL, TRUE TO THE DESCRIPTION. I RECOMMEND.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Well received, item as described.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 08/09/2019
The friezes are of very good quality. However, there are some connection issues (a lack of precision) between the A3 sheets to recompose the frieze: photos and texts cut off (which creates a shift, a break between the sheets).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Very good!!!
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/09/2019
Satisfied so far with the orders and delivery, this time very disappointed because the packet of beads was open and half of the beads fell out of the box during transport. As a result, there are not many beads left upon arrival.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes a mishap can compromise our quality standards. We invite you to send us a photo of the package with the bead packet to [email protected] so that we can send you a new one free of charge as soon as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2019
Great, very professional, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Great purchase!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/09/2019
Perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/09/2019
I am delighted and satisfied with my purchase. It's exactly what I had in mind.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
Very happy with the products for my second order. The only downside. No pattern/instructions for each item. The same instructions for 3 different items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Very satisfied with my purchase and especially the speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Order respected, correct delay.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 07/08/2019
Navigation on the site is very simple, however products were delivered late (even though they were marked in stock) and without informing me, I had to contact customer service twice to find out where my order was.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 30/07/2019
Product received with a lot of delay, 1 and a half months after the order without any communication about it. When I contacted customer service for news: quick response and zero excuses.
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Response from Wesco
Hello and thank you for your feedback. We have been victims of our success and we apologize for this delay. We hope that the commercial gesture as well as our apologies will win your forgiveness and we hope to see you again under better circumstances on wesco.fr.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
Very clear site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/08/2019
Everything is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/09/2019
The order and receipt of the product were satisfactory.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/08/2019
Very well designed products, very good value for money, fast shipping. The only downside: it's a shame the site is not very well designed, difficult to search and compare certain products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Professional
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/09/2019
Good, fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Very good material. Too bad the brand does not offer discounts for childminders.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 26/07/2019
Since I became a customer at Wesco, this is the first time I am very disappointed with my order. Not because of the product or quality but because of the lack of communication. Indeed, an order placed on 27/07 received on 10 September....... that's a long time especially when it's for my professional activity. A commercial gesture on a future order would have been appreciated.
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Response from Wesco
Hello and thank you for your feedback. We have been victims of our success and we apologize for this unreasonable delay. We hope that the commercial gesture and our apologies will earn your forgiveness and we hope to see you again under better circumstances on wesco.fr.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
PERFECT
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Perfect, the only downside is that we don't know the number of packages on the packaging
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
I love it
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/09/2019
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/09/2019
Impeccable service and appointment for delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2019
Everything went well. I noticed that Chronopost gave overly broad deadlines that would require staying stuck at home all day. In the end, the packages always arrive for me at the post office.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/08/2019
Very good quality bed. Impeccable delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/09/2019
Impeccable
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/08/2019
Delivery deadlines not met and customer service unreachable. The item failed me for my child's return to school and no commercial gesture was proposed to apologize for the inconvenience. I will not place any more orders with this company.
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Response from Wesco
Hello and thank you for your feedback. We are sorry for the inconvenience we caused you. We hope that the commercial gesture and our apologies will earn your forgiveness and we hope to see you again under better circumstances on wesco.fr.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 09/07/2019
I ordered 2 items noted in stock in June by paying for them. In September, I was informed that one item is no longer available but without telling me if it will be refunded.
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Response from Wesco
Hello and thank you for your feedback. We are sorry for the delay you are experiencing and we apologize for it. Please note that you are only charged when the product is shipped. Thus, you will not have to wait for a refund. We remain at your disposal to advise you on an alternative product via chat on the wesco.fr website.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/09/2019
Professional delivery and compliant product. Very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/08/2019
Very good product. Exactly what we wanted. Very reassuring for children. Our doll is very happy in her new bed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/08/2019
easy and secure site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/08/2019
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/08/2019
Very well done
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