Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I am still very satisfied. The packages arrive within the indicated time. The person I spoke to on the phone was very very kind, well done WESCO! You can order with your eyes closed.
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Vicky C.
Rating: 3 out of 5
following a purchase from 07/12/2025
Fast delivery, however my order was delivered in four packages. Too much packaging, it's a shame.
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Regine P.
Rating: 5 out of 5
following a purchase from 04/12/2025
Very good
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Dominique S.
Rating: 5 out of 5
following a purchase from 05/12/2025
Nothing to say, I am satisfied
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Muriel M.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect. Order received in a few days even though we are approaching Christmas and completely compliant.
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Guy L.
Rating: 5 out of 5
following a purchase from 05/12/2025
Fast and efficient delivery. Product meets our expectations
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Christel F.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very unhappy because I did not receive the right packages, and only one, I am waiting to speak to you on the phone for a repair
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Catherine B.
Rating: 5 out of 5
following a purchase from 06/12/2025
Taking into account the quick order
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Stéphanie G.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast shipping. Game confirms my expectations. Perfect.
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Corinne C.
Rating: 5 out of 5
following a purchase from 07/12/2025
Age-appropriate and well-made
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Yvane R.
Rating: 5 out of 5
following a purchase from 07/12/2025
Delivery on time. Package well wrapped. Items as described.
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Philippe D.
Rating: 1 out of 5
following a purchase from 30/11/2025
We were first surprised by the device's manual which fits on an A4 white sheet in 11 languages; to say the least, it is very brief and written very small... a bit surprising for a product we imagined to be high-end. Then, the electrical adapter did not fit into the back of the device; I had to lower the plug in the column with a screwdriver for the adapter to fit. In the product description on your website, there was supposed to be a remote control to adjust the lights and water flow, but there was no remote control in the package (I checked carefully). But above all: I followed all the installation recommendations (demineralized water, 2 drops of dish soap, etc.); the problem is that the jellyfish always stay at the top of the column, even when manually bringing them down, removing the air bubbles... After a while, small bubbles attach to the jellyfish, and maybe that’s why they stay at the top? Perhaps also the suction and water discharge system is not working properly? In short, we were very much looking forward to this product, but we are very disappointed with its quality.
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Response from Wesco
Hello and thank you for sharing your feedback with us. We hear your dissatisfaction and we would like to extend our sincerest apologies for the inconvenience caused. Our customer service has received your complaint and is proceeding with the exchange of the product. We hope to have the opportunity to see you again in the future on our site to offer you a flawless experience that meets your expectations. Have a nice day.
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Coraline G.
Rating: 5 out of 5
following a purchase from 04/12/2025
Satisfied!
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Marie-Laurence P.
Rating: 5 out of 5
following a purchase from 04/12/2025
Fast delivery. Quality games.
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Isabelle L.
Rating: 5 out of 5
following a purchase from 05/12/2025
Perfect
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Cecile B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Very satisfied with the order
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Elizabete D.
Rating: 5 out of 5
following a purchase from 05/12/2025
Very happy with the product and the speed
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Laure Z.
Rating: 5 out of 5
following a purchase from 07/12/2025
Perfect I recommend.
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Monique B.
Rating: 5 out of 5
following a purchase from 04/12/2025
Products conform to the description, in very good condition.
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Françoise M.
Rating: 3 out of 5
following a purchase from 04/12/2025
The package arrived repackaged by the post because a bottle leaked 3/4. Whose fault is it?
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Isabelle A.
Rating: 5 out of 5
following a purchase from 25/10/2025
I ordered items that were marked as "available" and in reality only part of my order was available, the restocking took a long time and I received the last items after the end of my project
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Pascale L.
Rating: 5 out of 5
following a purchase from 17/10/2025
It's really very good, we are very happy
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Elisabeth B.
Rating: 5 out of 5
following a purchase from 19/11/2025
For my first order, I am very satisfied
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Amaal H.
Rating: 5 out of 5
following a purchase from 01/12/2025
Very satisfied
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Carolann M.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good quality, fast shipping!
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Michele B.
Rating: 5 out of 5
following a purchase from 07/12/2025
Original and smart toys delivered soon in a nice box!
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Loïc P.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very well arrived on time
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Odile B.
Rating: 5 out of 5
following a purchase from 03/12/2025
Fast and careful shipping. Item meets my expectations.
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Brigitte T.
Rating: 5 out of 5
following a purchase from 03/12/2025
No issues to report
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- A.
Rating: 3 out of 5
following a purchase from 21/11/2025
I am missing 2 items from my order. and the response to my email regarding an exchange of goods is nonexistent. However, steps are being taken on your side for the missing items, I am waiting for the follow-up.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. We are sorry for the missing items and we would like to extend our sincerest apologies. Our customer service has taken your request into account and is doing what is necessary to provide you with a solution. We thank you in advance for your patience and understanding. We hope you will give us a second chance to make a better impression by returning to our site soon. Have a nice day.
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Adapei-Aria A.
Rating: 5 out of 5
following a purchase from 18/11/2025
correct delivery compliant items
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Sophie P.
Rating: 5 out of 5
following a purchase from 12/11/2025
Package delivered on time, matches the visual.
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Caroline M.
Rating: 5 out of 5
following a purchase from 28/11/2025
Very good, fast, efficient and compliant
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Lud'halvêque L.
Rating: 5 out of 5
following a purchase from 09/10/2025
Reactive and efficient customer service
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Multi Accueil Ccla M.
Rating: 1 out of 5
following a purchase from 24/11/2025
Package sent to the CCLA and not to the multi-reception of Gabarret. 30km
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Véronique B.
Rating: 5 out of 5
following a purchase from 02/12/2025
Very good products for baby, the toys are of good quality at affordable prices
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Maternelle Pergaud -.
Rating: 5 out of 5
following a purchase from 21/11/2025
Quality material. Fast and careful shipping. Very rich catalog.
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Oceane S.
Rating: 3 out of 5
following a purchase from 03/11/2025
Product received defective and Wesco discharges by saying that the product does not come from them
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Response from Wesco
Hello and thank you for taking the time to leave a review. Your feedback has allowed us to realize that there has been a change of reference with our supplier. We will therefore update the product sheet on our website. In parallel, our customer service has received your complaint and will do what is necessary to resend the product to you. We thank you in advance for your understanding and hope that you will give us a second chance to make a better impression by coming back to see us soon. Have a nice day.
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Zélie P.
Rating: 5 out of 5
following a purchase from 01/12/2025
Order received quickly, unlike last time when I found it took way too long, the item matches but a small negative point on the price which I find a bit expensive for what it is.
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Laurence G.
Rating: 5 out of 5
following a purchase from 02/12/2025
Perfect
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