Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 20/02/2019 à 13h34 following a purchase from 12/02/2019

perfect

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Acheteur Vérifié

Published on 20/02/2019 à 13h23 following a purchase from 12/02/2019

Very good

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Acheteur Vérifié

Published on 20/02/2019 à 13h12 following a purchase from 10/02/2019

Very good. Product as described and delivery ok

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Acheteur Vérifié

Published on 20/02/2019 à 10h31 following a purchase from 07/02/2019

Very serious site! Wide choice of products.

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Acheteur Vérifié

Published on 19/02/2019 à 22h37 following a purchase from 06/02/2019

very nice package! I'm keeping it!

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Acheteur Vérifié

Published on 19/02/2019 à 21h47 following a purchase from 12/02/2019

They are responsive, excellent advice and deliver ultra quickly

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Acheteur Vérifié

Published on 19/02/2019 à 19h19 following a purchase from 01/02/2019

Delivery made from the requested date.

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Acheteur Vérifié

Published on 19/02/2019 à 18h44 following a purchase from 12/02/2019

Original products for children!

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Acheteur Vérifié

Published on 19/02/2019 à 17h11 following a purchase from 17/01/2019

User-friendly site.

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Acheteur Vérifié

Published on 19/02/2019 à 17h04 following a purchase from 11/02/2019

Very fast.

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Acheteur Vérifié

Published on 19/02/2019 à 17h01 following a purchase from 11/02/2019

As described. Ideal for childminder activities.

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Acheteur Vérifié

Published on 19/02/2019 à 16h52 following a purchase from 08/02/2019

Delivery problem, but the Wesco service followed up on this issue and contacted me for a solution. Attentive to customers.

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Acheteur Vérifié

Published on 19/02/2019 à 16h36 following a purchase from 11/02/2019

Nothing to say, my daughter loves it.

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Acheteur Vérifié

Published on 19/02/2019 à 16h23 following a purchase from 11/02/2019

Super, very fast.

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Acheteur Vérifié

Published on 19/02/2019 à 15h55 following a purchase from 11/02/2019

I received a Wesco order 6 days ago, and it turns out they sent the wrong item, which I can understand. What makes me angry is that after an immediate complaint, they made me wait to retrieve the mat that was sent to me by mistake, and I still haven't received my order, which was intended for a professional purpose, something I specified to customer service. Overall, Wesco is faster at processing orders than at correcting their shipping mistakes!

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Response from Wesco Published on 28/02/2019

Hello and thank you for your feedback. We are sorry that your experience did not meet your expectations. You have now received your mat, and we hope it meets your expectations as it meets our requirements.

Acheteur Vérifié

Published on 19/02/2019 à 15h19 following a purchase from 11/02/2019

Trustworthy site.

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Acheteur Vérifié

Published on 19/02/2019 à 13h49 following a purchase from 11/02/2019

Great site, great material! We expected top-notch equipment, and we are not disappointed.

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Acheteur Vérifié

Published on 19/02/2019 à 13h23 following a purchase from 11/02/2019

Perfect.

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Acheteur Vérifié

Published on 19/02/2019 à 13h18 following a purchase from 11/02/2019

Yes, I recommend the Wesco site to my acquaintances.

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Acheteur Vérifié

Published on 19/02/2019 à 12h36 following a purchase from 06/02/2019

Very good.

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Acheteur Vérifié

Published on 19/02/2019 à 09h14 following a purchase from 05/02/2019

Searches are not very fluid.

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Acheteur Vérifié

Published on 19/02/2019 à 09h04 following a purchase from 06/02/2019

The shipping was fast, the package was delivered in excellent condition.

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Acheteur Vérifié

Published on 19/02/2019 à 00h29 following a purchase from 08/02/2019

Very diverse and creative.

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Acheteur Vérifié

Published on 18/02/2019 à 22h51 following a purchase from 09/02/2019

Very good site, quality products, but high prices.

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Acheteur Vérifié

Published on 18/02/2019 à 18h29 following a purchase from 10/02/2019

Very practical!

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Acheteur Vérifié

Published on 18/02/2019 à 17h59 following a purchase from 22/01/2019

For the order, everything went well
Delivery scheduled between the 29th and the 31st - I waited (3 days, without going out) NOTHING
I had to call to learn that my package had gone in the opposite direction - to the south instead of the west - so: moderately happy $$$$

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Response from Wesco Published on 07/03/2019

Hello and thank you for your feedback. Although we pay particular attention to the preparation of your orders, delivery is not always up to our expectations. Your comment allows us to improve by passing on the information. We hope you are satisfied with your order and wish to see you again soon on our site.

Acheteur Vérifié

Published on 18/02/2019 à 17h46 following a purchase from 08/02/2019

Professional quality equipment.

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Acheteur Vérifié

Published on 18/02/2019 à 17h41 following a purchase from 09/02/2019

Great choice you offer

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Acheteur Vérifié

Published on 18/02/2019 à 17h40 following a purchase from 10/02/2019

I give three stars just because I am sure that for such a small order it would be possible to find a more suitable box and think about recycling!!!

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Acheteur Vérifié

Published on 18/02/2019 à 17h10 following a purchase from 11/02/2019

Good quality but a bit expensive for childminders.

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Acheteur Vérifié

Published on 18/02/2019 à 17h07 following a purchase from 03/02/2019

I am a psychomotor therapist and use Wesco equipment every day. I find it great and have for years! So I also buy it for my children at home. Very good quality/price ratio.

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Acheteur Vérifié

Published on 18/02/2019 à 17h05 following a purchase from 08/02/2019

Very good

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Acheteur Vérifié

Published on 18/02/2019 à 16h49 following a purchase from 28/01/2019

Unfriendly customer service
Impossible to have delivery to an address other than the billing address via the website....

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Acheteur Vérifié

Published on 18/02/2019 à 16h30 following a purchase from 09/02/2019

Super rug, pretty color, as a childminder my little ones are delighted and so am I, I recommend it to you.

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Acheteur Vérifié

Published on 18/02/2019 à 16h28 following a purchase from 10/02/2019

Very good.

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Acheteur Vérifié

Published on 18/02/2019 à 16h25 following a purchase from 07/02/2019

Very good, very clear and informative

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Acheteur Vérifié

Published on 18/02/2019 à 15h01 following a purchase from 07/12/2018

Smooth navigation, clear site. Possibility to order directly by reference from the catalog: very practical!

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Acheteur Vérifié

Published on 18/02/2019 à 14h14 following a purchase from 06/02/2019

Very disappointed, the colors of the beads do not match the sales photo.

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Response from Wesco Published on 14/03/2019

Hello and thank you for your feedback. The photo was indeed old and we apologize for that. It will be modified as soon as possible. We hope you will not hold it against us.

Acheteur Vérifié

Published on 18/02/2019 à 13h48 following a purchase from 08/02/2019

Super

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Acheteur Vérifié

Published on 18/02/2019 à 10h26 following a purchase from 07/02/2019

I still had problems with the delivery of my order. Out of a batch of 12 spoons, I received 1.

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Response from Wesco Published on 07/03/2019

Hello and thank you for your feedback. Despite all the attention we pay to the preparation of your packages, it happens that the transport does not meet our expectations. We hope you now appreciate the spoons received and that you will not hold it against us.