Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 07/01/2019 à 12h55 following a purchase from 26/12/2018

Fast and good quality.

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Acheteur Vérifié

Published on 07/01/2019 à 09h47 following a purchase from 21/12/2018

Very good.

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Acheteur Vérifié

Published on 07/01/2019 à 09h28 following a purchase from 10/12/2018

Very disappointed...

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Acheteur Vérifié

Published on 06/01/2019 à 09h29 following a purchase from 15/12/2018

Good.

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Acheteur Vérifié

Published on 06/01/2019 à 08h57 following a purchase from 20/12/2018

Very good.

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Acheteur Vérifié

Published on 05/01/2019 à 20h10 following a purchase from 22/12/2018

Very easy to place the order, fast, perfect!

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Acheteur Vérifié

Published on 04/01/2019 à 09h57 following a purchase from 17/12/2018

Fast service, order arrived within the allotted time.

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Acheteur Vérifié

Published on 04/01/2019 à 08h45 following a purchase from 09/12/2018

GOOD SERVICE WITHIN THE DEADLINES.

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Acheteur Vérifié

Published on 04/01/2019 à 05h06 following a purchase from 03/12/2018

First order on the site and certainly not the last. Everything arrived on time as indicated. The information by email and the follow-up were top-notch. Thank you!

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Acheteur Vérifié

Published on 04/01/2019 à 00h37 following a purchase from 07/12/2018

A small initial delivery issue quickly resolved, easy phone contacts, effective responsiveness, good products, everything went well, thank you.

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Acheteur Vérifié

Published on 03/01/2019 à 13h39 following a purchase from 10/12/2018

Products well detailed by photos and description.

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Acheteur Vérifié

Published on 03/01/2019 à 10h08 following a purchase from 21/12/2018

order conforms and deadlines respected

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Acheteur Vérifié

Published on 03/01/2019 à 09h17 following a purchase from 14/11/2018

functional

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Acheteur Vérifié

Published on 03/01/2019 à 09h05 following a purchase from 24/12/2018

Very professional and always available

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Acheteur Vérifié

Published on 02/01/2019 à 22h32 following a purchase from 30/11/2018

serious, good products, fast delivery.

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Acheteur Vérifié

Published on 02/01/2019 à 22h27 following a purchase from 21/12/2018

well fast

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Acheteur Vérifié

Published on 02/01/2019 à 21h04 following a purchase from 18/12/2018

Easy order and processed quickly. Product conforms to the description.

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Acheteur Vérifié

Published on 02/01/2019 à 20h56 following a purchase from 06/12/2018

This is the first and last time I order from you! To date, I have received no feedback!! Except for information about a response in 3 weeks!!! I'm dreaming... Santa Claus will be gone by then! So I demand a refund!!! Non-negotiable... otherwise, I won't tell you the publicity I will make for you...!! On Facebook etc... not to mention the little girl who would have the toy... luckily the competition exists!!!

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Response from Wesco Published on 24/01/2019

Hello and thank you for your feedback. We are sorry for your frustration. Your package left our workshops on December 12th and unfortunately, we cannot control the transport which is carried out by an external provider. We have established a trusting relationship with our customers for over 40 years and honesty is part of our DNA. Therefore, there is no need to threaten for us to understand your disappointment and refund you.

Acheteur Vérifié

Published on 02/01/2019 à 20h42 following a purchase from 11/12/2018

nothing to complain about

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Acheteur Vérifié

Published on 02/01/2019 à 19h11 following a purchase from 19/12/2018

clear

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Acheteur Vérifié

Published on 02/01/2019 à 18h28 following a purchase from 26/12/2018

No issues encountered. Well-packaged shipment.

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Acheteur Vérifié

Published on 02/01/2019 à 13h29 following a purchase from 23/12/2018

Great, as usual.

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Acheteur Vérifié

Published on 02/01/2019 à 11h01 following a purchase from 22/12/2018

when it's good there is nothing else to add.

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Acheteur Vérifié

Published on 02/01/2019 à 09h16 following a purchase from 17/12/2018

Very pleasant, ultra-fast delivery, careful packaging… Very good telephone reception. Thank you.

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Acheteur Vérifié

Published on 02/01/2019 à 06h12 following a purchase from 23/12/2018

Very good

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Acheteur Vérifié

Published on 01/01/2019 à 22h09 following a purchase from 19/12/2018

Accessible customer service, attentive, quick, serious, and very understanding.

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Acheteur Vérifié

Published on 01/01/2019 à 15h55 following a purchase from 05/12/2018

Damaged package and ineffective after-sales service

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Response from Wesco Published on 11/01/2019

Hello and thank you for your feedback. We take pride in providing you with quality material and we pay specific attention to their packaging to guarantee you impeccable service. However, transport can bring surprises beyond our control. We have offered to replace the damaged part. Please feel free to get back to us when you have made a decision.

Acheteur Vérifié

Published on 01/01/2019 à 11h20 following a purchase from 18/12/2018

Good

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Acheteur Vérifié

Published on 01/01/2019 à 09h57 following a purchase from 07/12/2018

This is a very good site with very good quality items

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Acheteur Vérifié

Published on 31/12/2018 à 23h08 following a purchase from 19/12/2018

Very serious site and I highly recommend, the items are of quality, carefully packaged and the delivery service is very good

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Acheteur Vérifié

Published on 31/12/2018 à 17h14 following a purchase from 19/12/2018

Products conforming and received on the desired date. Reliable site, I recommend

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Acheteur Vérifié

Published on 31/12/2018 à 13h30 following a purchase from 19/12/2018

Very good quality

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Acheteur Vérifié

Published on 31/12/2018 à 11h19 following a purchase from 18/12/2018

Order arrived quickly. However, the packaging needs to be reviewed, maybe strap the box!!!... because it was completely open!!! but nothing was missing.

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Response from Wesco Published on 11/01/2019

Hello and thank you for your feedback. We are working to improve the packaging in order to limit their environmental impact and to protect your purchases. Unfortunately, the uncertainties of delivery do not allow us to control the transport. Your feedback helps us improve day by day, thank you.

Acheteur Vérifié

Published on 31/12/2018 à 10h18 following a purchase from 14/12/2018

Deadlines met. Quality packaging. Clear information on package tracking and delivery.

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Acheteur Vérifié

Published on 31/12/2018 à 09h49 following a purchase from 12/12/2018

Clear

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Acheteur Vérifié

Published on 31/12/2018 à 01h09 following a purchase from 06/12/2018

Quality material

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Acheteur Vérifié

Published on 30/12/2018 à 19h07 following a purchase from 06/12/2018

Not good

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Response from Wesco Published on 01/02/2019

Hello and thank you for your feedback. We place the utmost importance on providing you with impeccable quality service. We invite you to contact our service by email at [email protected] and we will handle your request as soon as possible.

Acheteur Vérifié

Published on 30/12/2018 à 18h05 following a purchase from 17/12/2018

Very good. Service matching the needs. Delivery in detail

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Acheteur Vérifié

Published on 30/12/2018 à 15h43 following a purchase from 14/12/2018

Good product and quick reception of the package.

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Acheteur Vérifié

Published on 30/12/2018 à 12h35 following a purchase from 17/12/2018

Very good

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