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A
Rating: 5 out of 5
Speed between order and delivery.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 3 out of 5
Fortunately, I knew the product, because the search was not easily fruitful...
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A
Rating: 5 out of 5
Item received on time.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
great products, in line with my expectations!
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A
Rating: 5 out of 5
Fast order, impeccable games as in the catalog
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A
Rating: 2 out of 5
Well categorized site. Clear, rarely out of stock, prices a bit high but the quality is present.
My overall rating will be two stars for the following reason:
big negative, the delivery was not respected at all (delivery before the date, I was not present, fortunately my partner had just arrived 3 minutes before so he was able to receive the 9 cots and the sheets. There was indeed an email the day before in the middle of the afternoon to tell me that the order had been shipped. No call to tell me that the delivery would take place the next day, no email...
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My overall rating will be two stars for the following reason:
big negative, the delivery was not respected at all (delivery before the date, I was not present, fortunately my partner had just arrived 3 minutes before so he was able to receive the 9 cots and the sheets. There was indeed an email the day before in the middle of the afternoon to tell me that the order had been shipped. No call to tell me that the delivery would take place the next day, no email...
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Your order's delivery was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.
A
Rating: 5 out of 5
Very good
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A
Rating: 3 out of 5
I question the packaging when sending the items.
The changing mat was just wrapped in a transparent plastic protection that was very dirty (from being dragged around in the delivery truck). No reinforced packaging to properly protect the item and... this is a recurring problem with Wesco (I have already received broken items due to careless packaging).
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The changing mat was just wrapped in a transparent plastic protection that was very dirty (from being dragged around in the delivery truck). No reinforced packaging to properly protect the item and... this is a recurring problem with Wesco (I have already received broken items due to careless packaging).
Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Foam items are packaged in plastic sheaths to protect them from dust. No additional cardboard packaging is necessary, as the product is sufficiently durable.
A
Rating: 5 out of 5
very comprehensive site, easy to use, a lot of choices in the proposed categories
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A
Rating: 5 out of 5
great site for childcare equipment
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A
Rating: 5 out of 5
Fast service, complete order.
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A
Rating: 5 out of 5
very satisfied
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A
Rating: 5 out of 5
Nice
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A
Rating: 5 out of 5
Everything is perfect.
Thank you
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Thank you
A
Rating: 5 out of 5
Items received in perfect condition, impeccable packaging. Quality developmental toys. I recommend.
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A
Rating: 5 out of 5
Great site, you can easily find products by theme. Order arrived very quickly.
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A
Rating: 5 out of 5
Great site, I love it
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A
Rating: 3 out of 5
There was an error on a product I ordered in natural color that I received multicolor from the service. I was very surprised to see that the return shipping costs are at my expense?
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Response from Wesco
Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The preparation of your order was not done correctly and we apologize for that. Our customer service is at your complete disposal at 05 49 80 01 66 to find an adequate solution.
A
Rating: 3 out of 5
Too bad that as a childminder we have to pay for shipping costs.
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A
Rating: 5 out of 5
Delivery on time! Very happy with the choice
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A
Rating: 5 out of 5
Impeccable! Thank you
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A
Rating: 3 out of 5
Very good except for the choice of delivery date on the small calendar which was not respected
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A
Rating: 5 out of 5
fast delivery, careful and clean packaging, small booklet of the different modules very well done
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A
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Great
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A
Rating: 5 out of 5
Very convenient to search thanks to the filters.
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A
Rating: 5 out of 5
Products received conforming to my order
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A
Rating: 5 out of 5
Very good products, a huge choice, good quality/price ratio, order received quickly
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A
Rating: 5 out of 5
perfect and very fast delivery
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Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
very functional and clear
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A
Rating: 5 out of 5
Super happy and the best delivered before the expected date I am delighted
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A
Rating: 5 out of 5
Excellent product
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A
Rating: 5 out of 5
Very good!!
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A
Rating: 3 out of 5
When you don't know the site, it's a bit difficult to find what you're looking for
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Clear and fast
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A
Rating: 5 out of 5
Very good and comprehensive
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