Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 080 published reviews
5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3 and 5 stars

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C
Centre Social Roger Vailland C.
Rating: 2 out of 5
following a purchase from 17/06/2026
I am missing many things in the package. I had to make a complaint
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Response from Wesco
Hello,

We sincerely regret this incident and fully understand your frustration regarding the missing items in your package.
We confirm that your complaint has been taken care of by our after-sales service. Your file is being finalized and a response will be provided to you directly within the day with the chosen solution.
We thank you for your patience and once again apologize for this inconvenience.

Have a nice day
L
Laep -.
Rating: 5 out of 5
following a purchase from 27/07/2026
Item conforms to our expectations and delivered on time. Thank you
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Creche Les Poussins L.
Rating: 5 out of 5
following a purchase from 23/07/2026
Perfect thank you
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C
Crèche Les Lutins -.
Rating: 1 out of 5
following a purchase from 23/07/2026
Incomplete order delivered outside without notice
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Response from Wesco
Hello,

We acknowledge your report regarding the delivery conditions of your order and the apparent absence of certain items.
However, after verification, our information indicates that the entirety of the packages comprising your order has indeed been delivered to you.
If, after checking the contents of all your packages, some products are still missing, we invite you to contact us immediately via the complaint form: https://www.wesco.fr/requests/request/search

Have a nice day
E
Ecole Ste Jeanne Elisabeth -.
Rating: 1 out of 5
following a purchase from 08/07/2026
My package has still not been delivered since 08/24 and was supposed to be represented on 08/28 but supposedly not delivered because the road is inaccessible whereas our road is clear
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Response from Wesco
Hello,

We sincerely regret this delay as well as the inconvenience caused by this unsuccessful delivery attempt.
Following your message, our customer service immediately contacted the carrier to assess the situation. The road being quite passable, the instruction has been given and the delivery of your package is now scheduled for this Monday.

Have a nice day
M
Mairie De Commentry -.
Rating: 5 out of 5
following a purchase from 03/07/2026
perfect smooth
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C
Crèche Les Blés En Herbe -.
Rating: 5 out of 5
following a purchase from 09/06/2026
Always a pleasure to receive items from Wesco, a guarantee of quality and the delivery service is great.
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C
Communaute De Communes -.
Rating: 5 out of 5
following a purchase from 20/08/2026
fast delivery
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M
Maryline S.
Rating: 5 out of 5
following a purchase from 25/08/2026
Fast delivery
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C
Christelle H.
Rating: 5 out of 5
following a purchase from 18/08/2026
Everything went very well
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E
Elodie B.
Rating: 5 out of 5
following a purchase from 24/08/2026
Fast delivery, quality product, instructions not very clear
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F
Floriane C.
Rating: 5 out of 5
following a purchase from 20/07/2026
good quality material and fast delivery
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- L.
Rating: 5 out of 5
following a purchase from 19/08/2026
Everything is ok
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K
Karine D.
Rating: 5 out of 5
following a purchase from 16/08/2026
Fast and very good material
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M
Mairie De Saint Didier Sur Chalaronne -.
Rating: 5 out of 5
following a purchase from 14/08/2026
Deadlines respected and material in accordance with the description.
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É
Élodie J.
Rating: 5 out of 5
following a purchase from 18/08/2026
Very good purchase
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Anita M.
Rating: 5 out of 5
following a purchase from 19/08/2026
excellent
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Nathalie L.
Rating: 5 out of 5
following a purchase from 18/08/2026
Very beautiful quality product and very quiet. Satisfied with my purchase.
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D
Doriane W.
Rating: 5 out of 5
following a purchase from 13/08/2026
Fast delivery Very good product Very happy with my order
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Pascale S.
Rating: 5 out of 5
following a purchase from 13/08/2026
perfect
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M
Martine D.
Rating: 5 out of 5
following a purchase from 18/08/2026
Nothing to report, perfect
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S
Service Enfance Jeunesse -.
Rating: 3 out of 5
following a purchase from 12/08/2026
Speed efficiency, but difficulty in managing orders and especially little attention to long-time customers, it's a shame
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Response from Wesco
Hello,

Thank you for your feedback and we are pleased to know that you appreciated the speed and efficiency of our services.
However, we are sorry that you feel a lack of attention as a former client. The loyalty of our customers is essential for a small business like ours, and we are committed to providing an impeccable experience to everyone.
To help us better understand the difficulties encountered in managing your orders and your expectations, could you provide us with more details by writing directly to [email protected]? Your observations will be forwarded to the relevant teams to improve our services.

Have a nice day
C
Carcajou -.
Rating: 5 out of 5
following a purchase from 06/08/2026
Package received on time
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O
Ogec La Malgrange -.
Rating: 3 out of 5
following a purchase from 10/07/2026
Delivery problem with HEPNER despite 2 calls to your services.
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Response from Wesco
Hello,

We sincerely regret the difficulties encountered during your delivery with the carrier, as well as the discomfort generated despite your calls to our teams.
Please know that your feedback regarding this provider has been directly forwarded to our transport service.
We hope that despite this inconvenience you will trust Wesco again.

Have a nice day
N
Natacha N.
Rating: 5 out of 5
following a purchase from 12/08/2026
Very fast shipping. And super quality bunk bed
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Catarina H.
Rating: 5 out of 5
following a purchase from 13/08/2026
Always quality products and deadlines respected.
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M
Marie Line B.
Rating: 5 out of 5
following a purchase from 18/08/2026
I am a childminder, these are firm mattresses, adjusted to fit the small beds perfectly. I plan to buy some for the other beds little by little.
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M
Muriel S.
Rating: 5 out of 5
following a purchase from 11/08/2026
I am delighted
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S
Stephanie C.
Rating: 1 out of 5
following a purchase from 17/08/2026
I did not receive my order
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Response from Wesco
Hello,

We sincerely apologize for the wait and this delivery issue regarding your order.
After checking your file, we inform you that your package is currently being returned to our premises as it was reported damaged during transit.
As soon as it is received in our warehouses, our after-sales service will contact you to proceed with the reshipment of your order in perfect condition.

Have a nice day
M
Mairie De Ernestviller -.
Rating: 5 out of 5
following a purchase from 18/08/2026
satisfied with the products and customer service
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P
Pamela R.
Rating: 5 out of 5
following a purchase from 13/08/2026
Very satisfied
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L
Leslie F.
Rating: 5 out of 5
following a purchase from 06/07/2026
Perfect. I would have just liked to have the possibility to easily cancel the 2nd part of my order which was shipped much later. But otherwise it was perfect.
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S
Sitan P.
Rating: 5 out of 5
following a purchase from 17/08/2026
Perfect
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C
Celine S.
Rating: 5 out of 5
following a purchase from 18/08/2026
I ordered a primary red and magenta paint. Both come out the same color. Pink. I needed a red color and I am not going to reorder for a single item.
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Response from Wesco
Hello,

We are sorry to learn that the rendering of your paintings does not meet your satisfaction and that a shade issue has occurred with your red color.
In order for our teams to study this pigmentation defect and find a quick solution (without you having to reorder), we invite you to file a complaint by completing the dedicated form at this address: https://www.wesco.fr/requests/request/search.
Our customer service will immediately take care of your request upon receipt to resolve this inconvenience.

Have a nice day
M
Mairie De Entremont Le Vieux -.
Rating: 5 out of 5
following a purchase from 18/08/2026
Good shopping experience. Package arrived quickly and as expected.
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Severine B.
Rating: 5 out of 5
following a purchase from 11/08/2026
Perfect thank you
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J
Julie C.
Rating: 5 out of 5
following a purchase from 12/08/2026
Awesome
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Jessica S.
Rating: 5 out of 5
following a purchase from 20/08/2026
Very good
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V
Valérie F.
Rating: 5 out of 5
following a purchase from 11/08/2026
Fairly quick and very careful shipping with quality items.
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M
Mireille V.
Rating: 5 out of 5
following a purchase from 25/07/2026
Perfect
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