Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 17/03/2018 à 13h39 following a purchase from 07/03/2018

Quality products and fast delivery

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Acheteur Vérifié

Published on 16/03/2018 à 14h59 following a purchase from 23/02/2018

Very fast

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Acheteur Vérifié

Published on 15/03/2018 à 19h00 following a purchase from 06/03/2018

Very good

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Acheteur Vérifié

Published on 15/03/2018 à 08h19 following a purchase from 02/03/2018

Easy order, fast delivery

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Acheteur Vérifié

Published on 14/03/2018 à 14h46 following a purchase from 06/03/2018

Practical and functional

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Acheteur Vérifié

Published on 14/03/2018 à 14h32 following a purchase from 05/03/2018

Quality products. I have never been disappointed.

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Acheteur Vérifié

Published on 14/03/2018 à 12h44 following a purchase from 01/03/2018

Delivery date not respected

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Response from Wesco Published on 19/03/2018

Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The tracking of your order was not done correctly and we apologize for that. A technical problem triggered a delivery a few days earlier than you requested. Our logistics service is aware of the situation and will take the necessary measures to ensure that this does not happen again.

Acheteur Vérifié

Published on 14/03/2018 à 12h32 following a purchase from 05/03/2018

clear site, easy to use

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Acheteur Vérifié

Published on 13/03/2018 à 13h52 following a purchase from 28/02/2018

a damaged product

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Response from Wesco Published on 19/03/2018

Hello and thank you for this comment. Our customer service will contact you to offer you a solution that meets your expectations.

Acheteur Vérifié

Published on 13/03/2018 à 13h25 following a purchase from 05/03/2018

Item delivered one day early, well done Wesco!

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Acheteur Vérifié

Published on 13/03/2018 à 12h22 following a purchase from 01/03/2018

quick

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Acheteur Vérifié

Published on 13/03/2018 à 12h20 following a purchase from 05/03/2018

Very good, high shipping costs

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Acheteur Vérifié

Published on 13/03/2018 à 06h27 following a purchase from 02/03/2018

good readability

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Acheteur Vérifié

Published on 12/03/2018 à 20h45 following a purchase from 05/03/2018

Good

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Acheteur Vérifié

Published on 12/03/2018 à 18h53 following a purchase from 28/02/2018

Very good service

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Acheteur Vérifié

Published on 12/03/2018 à 15h08 following a purchase from 03/03/2018

well received without any problem...thank you for the service

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Acheteur Vérifié

Published on 12/03/2018 à 14h18 following a purchase from 02/03/2018

Quick and in accordance with the request

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Acheteur Vérifié

Published on 12/03/2018 à 13h45 following a purchase from 03/03/2018

clear, fast delivery and choice of date

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Acheteur Vérifié

Published on 12/03/2018 à 08h28 following a purchase from 12/02/2018

quick

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Acheteur Vérifié

Published on 11/03/2018 à 22h03 following a purchase from 25/02/2018

Fast and compliant delivery

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Acheteur Vérifié

Published on 11/03/2018 à 20h25 following a purchase from 13/02/2018

Basket to be submitted to the paying organization too complicated...

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Acheteur Vérifié

Published on 11/03/2018 à 15h03 following a purchase from 26/02/2018

Good products, attentive and responsive after-sales service, impeccable delivery.

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Acheteur Vérifié

Published on 11/03/2018 à 07h36 following a purchase from 26/02/2018

Well detailed, we have all the product descriptions. The photos are accurate

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Acheteur Vérifié

Published on 09/03/2018 à 13h42 following a purchase from 27/02/2018

Maybe a bit thin

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Acheteur Vérifié

Published on 08/03/2018 à 15h01 following a purchase from 25/02/2018

I love it, very good size and very practical. My material is just great for maintenance.

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Acheteur Vérifié

Published on 08/03/2018 à 14h53 following a purchase from 15/02/2018

quick and efficient. Adapted to the needs of early childhood structure

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Acheteur Vérifié

Published on 08/03/2018 à 06h44 following a purchase from 23/02/2018

nothing to say

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Acheteur Vérifié

Published on 07/03/2018 à 14h23 following a purchase from 27/02/2018

Excellent for the product but a bit expensive

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Acheteur Vérifié

Published on 07/03/2018 à 12h48 following a purchase from 07/02/2018

Easy to use

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Acheteur Vérifié

Published on 06/03/2018 à 12h36 following a purchase from 22/02/2018

Very rich and complete

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Acheteur Vérifié

Published on 06/03/2018 à 08h35 following a purchase from 20/02/2018

When entering the product square beads in the search, it was impossible to find after several attempts, it came out by typing cube beads.

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Response from Wesco Published on 06/03/2018

Hello and thank you for this comment which allows us to improve our services. We will take the necessary measures to enhance the customer experience and allow for a more relevant search for products.

Acheteur Vérifié

Published on 05/03/2018 à 15h54 following a purchase from 26/02/2018

Very good

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Acheteur Vérifié

Published on 05/03/2018 à 14h56 following a purchase from 06/02/2018

Delivery difficulties regarding the deadline, plus a missing order

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Response from Wesco Published on 12/03/2018

Hello and thank you for this feedback. After checking with our customer service, we confirm the delivery of the 2 orders at the end of February. For any questions about a product or difficulties at the time of ordering, do not hesitate to use our chat system. Our advisors will assist you in choosing your products until the validation of your cart.

Acheteur Vérifié

Published on 05/03/2018 à 14h06 following a purchase from 10/01/2018

Long but long ...... Almost 2 months of waiting ...

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Response from Wesco Published on 09/03/2018

Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. Some of our products are sometimes victims of their success leading to unavailability. We do our best to inform our customers of any temporary unavailability of the product by displaying the estimated waiting time (2, 4, or 8 weeks) on each of our product sheets and on the order confirmation the delivery days. In case of confirmed delays, we do our utmost to inform our customers directly. We apologize for this delay which is beyond our control and wish you good times with your family.

Acheteur Vérifié

Published on 05/03/2018 à 13h04 following a purchase from 24/02/2018

Very functional and readable.

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Acheteur Vérifié

Published on 05/03/2018 à 12h49 following a purchase from 23/02/2018

Very well designed

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Acheteur Vérifié

Published on 05/03/2018 à 07h52 following a purchase from 21/02/2018

No problem; the order arrived quickly.

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Acheteur Vérifié

Published on 03/03/2018 à 20h02 following a purchase from 04/02/2018

Perfect, fast

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Acheteur Vérifié

Published on 02/03/2018 à 11h46 following a purchase from 19/02/2018

Fast shipping and products conforming to the description. Information obtained immediately from the advisor on the site.

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Acheteur Vérifié

Published on 01/03/2018 à 18h20 following a purchase from 17/02/2018

It offers a very wide range of products.

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