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P
Rating: 5 out of 5
On-time delivery, attractive prices.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
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Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Everything is perfect
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E
Rating: 5 out of 5
Package delivered well. Box in very good condition. I am very satisfied with my order.
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L
Rating: 5 out of 5
The products are of very good quality and the delivery was very fast.
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M
Rating: 1 out of 5
I haven't received anything and no one can help me despite my calls
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry that the delivery of your order is facing difficulties. Our customer service is in contact with the carrier, who should get back to you during the day to arrange a delivery time slot. We thank you in advance for your availability. We look forward to seeing you again soon on wesco.fr. Have a nice day.
N
Rating: 5 out of 5
Very good materials, of quality and very beautiful
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M
Rating: 5 out of 5
We were disappointed with our last order, indeed, unsuitable items for the children's age, not resistant and even dangerous due to their size which can be ingested.
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N
Rating: 5 out of 5
Satisfied with my purchase
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F
Rating: 5 out of 5
Excellent services
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L
Rating: 5 out of 5
fast shipping
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C
Rating: 5 out of 5
Top
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S
Rating: 5 out of 5
Quality products and fast delivery. I highly recommend!
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A
Rating: 5 out of 5
Super happy with the 3 stainless steel boxes I bought in my effort to eliminate plastic. Plus, they stack on top of each other. Fast delivery, good packaging.
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S
Rating: 5 out of 5
Very happy with my purchase
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C
Rating: 5 out of 5
Products conforming to my order. Satisfied with the quality
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L
Rating: 2 out of 5
Hello Happy with my purchase but not with the delivery The driver did not respect the instructions given and as a result the mattress is damaged
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Response from Wesco
Hello and thank you for taking the time to share your feedback on your experience. We are sincerely sorry that the delivery went this way and we apologize. Your feedback has been forwarded to our logistics department so that a reminder can be made to the concerned carrier. Our customer service is at your disposal if you wish to make a complaint about your damaged item. You can contact them at [email protected] specifying your order number, the relevant reference, and attaching a photo of the damaged product. We hope, despite this disappointing experience, to have the pleasure of welcoming you back to our site. Have a nice day.
S
Rating: 5 out of 5
Article as per my expectations. Speed of delivery
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N
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Everything was quick and the received order matches the product descriptions well. Thank you
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R
Rating: 5 out of 5
No problem
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E
Rating: 5 out of 5
Fast shipping, I recommend
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C
Rating: 5 out of 5
Fast and careful shipping as always, I recommend.
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C
Rating: 5 out of 5
Everything is of good quality
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J
Rating: 5 out of 5
Good delivery perfect
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J
Rating: 5 out of 5
Order delivered well within the time. No issues. A little effort regarding the overpacking would be appreciated. Best regards.
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M
Rating: 5 out of 5
The delivery is a bit long but well...
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C
Rating: 5 out of 5
Perfect
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-
Rating: 5 out of 5
perfect
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T
Rating: 5 out of 5
Product conforms and is of quality. Fast shipping.
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M
Rating: 5 out of 5
Product as described. Fast delivery
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C
Rating: 5 out of 5
It completely meets my expectations. The green color I chose is really beautiful.
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C
Rating: 5 out of 5
Delivery in accordance with my order, within a reasonable timeframe.
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D
Rating: 5 out of 5
good product
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M
Rating: 5 out of 5
fast support and delivery
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E
Rating: 5 out of 5
SATISFIED
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C
Rating: 5 out of 5
quality products, fast delivery and good value for money!
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A
Rating: 5 out of 5
Serious company
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S
Rating: 5 out of 5
good quality fitted sheets
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M
Rating: 1 out of 5
Endless order processing, item that does not work, return request still not processed. They sell made in China items at gold prices, nonexistent service. Shameful. I will no longer deal with them.
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Response from Wesco
Hello and thank you for sharing your feedback regarding your order. We are sorry that the item received does not work and we sincerely apologize. Our customer service has taken charge of your complaint and is proceeding with the exchange of the product. Wesco has been a major player in early childhood for 50 years. Thus, all products presented on our site (regardless of the country of origin) meet the current European quality and safety standards. In 2024, 91% of our partners were European and 69% of our products were manufactured in Europe. Our quality service also conducts regular checks to ensure compliance of each reference. Our prices cannot compete with those of some players less concerned about standards. However, our prices reflect our commitments to quality, safety, trust relationships with our suppliers, and respect for the work of our employees. We regret that your experience on our site did not meet your expectations and hope to demonstrate our commitments and the seriousness of our French company during your next order. Have a nice day.