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L
Rating: 5 out of 5
nice
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Quality material. Well packaged. Fast delivery
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M
Rating: 1 out of 5
Package not received apparently, the carrier contacts me unsuccessfully for delivery while I am still waiting for a call!
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Response from Wesco
Hello and thank you for taking the time to leave a review. According to the delivery tracking of your package, your order should arrive today. We hope it will bring you complete satisfaction and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
M
Rating: 5 out of 5
equipment for early childhood adapted for toddlers in the nursery
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M
Rating: 5 out of 5
Super practical bibs and very good size for little ones
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P
Rating: 5 out of 5
quality items, fairly quick delivery
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I
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
I find it very good
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U
Rating: 3 out of 5
fast delivery and products in good condition even if one product does not match the image on the site
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Response from Wesco
Hello and thank you for taking the time to share your feedback with us. We are sorry for this difference between our site and the product received. There has indeed been a change on the supplier side. We are doing what is necessary to ensure that the visual of our product sheet is in line with reality and that there are no surprises for future buyers. We thank you in advance for your understanding and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
-
Rating: 5 out of 5
FAST DELIVERY. GOOD COMMUNICATION. RESPONSIVE IN CASE OF PROBLEM.
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R
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Always good quality childcare material, the quality is excellent. Too bad the legs of the beds no longer have the same shape, making it impractical to fit them with the old ones during storage.
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M
Rating: 5 out of 5
Very happy. My order was well packaged and it arrived quite quickly.
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N
Rating: 5 out of 5
Good products! I recommend.
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-
Rating: 5 out of 5
Item in accordance with the description. Fast delivery
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T
Rating: 5 out of 5
Very fast delivery
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A
Rating: 5 out of 5
I am always very satisfied with my Wesco orders. Quality materials and textiles, durable over time. I recommend.
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C
Rating: 5 out of 5
quality chair and careful shipping
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A
Rating: 5 out of 5
fast delivery
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T
Rating: 2 out of 5
I did not receive my package
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Response from Wesco
Hello, and thank you for taking the time to leave a review. We are sorry for the delivery delay you experienced and we sincerely apologize. According to the carrier's tracking, your package was indeed delivered on 17/10. We hope that the products received bring you complete satisfaction despite this setback. We hope to see you soon on wesco.fr and have the opportunity to offer you a fully satisfying experience during your next order. Have a nice day.
C
Rating: 5 out of 5
Thank you
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-
Rating: 5 out of 5
Perfect !!
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C
Rating: 5 out of 5
Very good product, quality
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P
Rating: 3 out of 5
Packaging too bulky. My order was moving around inside fortunately without damage.
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Response from Wesco
Hello, and thank you for taking the time to leave a review. We understand your comment regarding the size of the shipping box and share your concern. At Wesco, we are implementing various actions to reduce our waste, particularly related to packaging. In the case of the book you ordered, its dimensions, however, forced us to use a larger box to ensure its protection during transport. We have forwarded your comment to our CSR department responsible for the continuous improvement of our environmental practices. We thank you for your commitment and hope to have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
E
Rating: 5 out of 5
High quality inclusive dolls.
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C
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
I nevertheless deplore the size of the packaging which is oversized! For 6 sponge bibs, I received a box of 60 x 30cm!!!
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V
Rating: 5 out of 5
Nothing to say. The products meet my expectations.
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C
Rating: 1 out of 5
Error with my order
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the preparation error in your order and sincerely apologize. Our customer service has received your complaint and is taking the necessary steps to process your case as quickly as possible. We thank you in advance for your understanding and hope to have the opportunity to provide you with a fully satisfactory experience on your next order. Have a nice day.
M
Rating: 5 out of 5
Satisfied with the service and the products.
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C
Rating: 5 out of 5
Quality products
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-
Rating: 5 out of 5
Ultra-fast quote. Then, once the order was placed, it was also quick.
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C
Rating: 5 out of 5
Delivery in the best time Quality items Very good after-sales service
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B
Rating: 5 out of 5
perfect
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S
Rating: 5 out of 5
Very practical
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F
Rating: 5 out of 5
satisfied
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T
Rating: 1 out of 5
Hello, I only received the end of the alphabet and the delivery was long.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry that you received the product incomplete and we apologize. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant reference, and attaching a photo of the product)? We thank you in advance for this information and hope that you will give us a second chance to make a better impression on your next order. Have a nice day.
A
Rating: 5 out of 5
Perfect.. fast and well packaged
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M
Rating: 5 out of 5
Quick and efficient
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L
Rating: 5 out of 5
good quality of materials
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