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M
Rating: 5 out of 5
Perfect delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 080 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
fast delivery, product as described
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T
Rating: 5 out of 5
Fast and compliant delivery
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-
Rating: 5 out of 5
fast delivery in accordance and products well packaged.
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C
Rating: 5 out of 5
very satisfied with the ordering process at wesco Purchase made by a local authority
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P
Rating: 1 out of 5
The carrier clearly was not at the right address since he indicated to me by email that he could not make the delivery while we were on site. He returned my order to the sender even though I immediately took the necessary steps with Wesco (as soon as I received the non-delivery email). As a result, my order will likely be delivered at the end of August now..
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are sincerely sorry for the difficulties encountered during the delivery of your order. After verification, the carrier informed us that a delivery attempt could not be completed. As this is a school establishment, the order was then automatically returned to our warehouses for storage, according to the procedure in place during the summer period. It will be resent at the end of August to be delivered to you as soon as operations resume. We fully understand your disappointment regarding this situation and apologize for the inconvenience caused. We thank you for your understanding and hope that your order will bring you complete satisfaction upon receipt. Have a nice day.
K
Rating: 5 out of 5
follow-up and delivery perfect. Very satisfied with my order
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M
Rating: 5 out of 5
Order shipped quickly, careful sending. Product received in quality.
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C
Rating: 5 out of 5
Perfect, thank you
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L
Rating: 5 out of 5
Item already assembled, nothing to do but give it to my child so he can enjoy it, it's perfect, received before the deadline, it's great quality product
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S
Rating: 5 out of 5
Delighted
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E
Rating: 5 out of 5
Fast delivery and very well packaged. The items are well protected. The small cars are of exceptional quality.
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M
Rating: 5 out of 5
Product compliant upon delivery and delivered on time.
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C
Rating: 5 out of 5
Perfect
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A
Rating: 5 out of 5
Very satisfied
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C
Rating: 5 out of 5
Superb articles, sent quickly and in a very original and useful reusable box for children, I really appreciated this little detail
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H
Rating: 1 out of 5
A big delay, a returned package and still not delivered !!
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Response from Wesco
Hello,
We sincerely regret this big delay and the inconvenience caused by this delivery situation.
After checking your file, we inform you that the return of the package to our warehouses is currently in transit by the carrier. As soon as it is received and processed by our logistics teams, we will contact you to arrange a new shipment or the solution that suits you best.
We remain at your complete disposal at the address [email protected] to follow the progress of your file.
Have a nice day
We sincerely regret this big delay and the inconvenience caused by this delivery situation.
After checking your file, we inform you that the return of the package to our warehouses is currently in transit by the carrier. As soon as it is received and processed by our logistics teams, we will contact you to arrange a new shipment or the solution that suits you best.
We remain at your complete disposal at the address [email protected] to follow the progress of your file.
Have a nice day
F
Rating: 3 out of 5
Delivery too long
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Response from Wesco
Hello,
We sincerely regret that the delivery time seemed too long for this order.
We would like to remind you that our estimated shipping and delivery times are always transparently announced in the confirmation email of your order to allow you to track its progress. This information is obviously subject to the uncertainties of transport.
At Wesco, we are a human-sized company and our logistics teams work hard every day to prepare and ship your packages with the utmost care. We take note of your comment to continue optimizing our services.
Have a nice day
We sincerely regret that the delivery time seemed too long for this order.
We would like to remind you that our estimated shipping and delivery times are always transparently announced in the confirmation email of your order to allow you to track its progress. This information is obviously subject to the uncertainties of transport.
At Wesco, we are a human-sized company and our logistics teams work hard every day to prepare and ship your packages with the utmost care. We take note of your comment to continue optimizing our services.
Have a nice day
C
Rating: 5 out of 5
Very fast. Perfect packaging. Satisfactory delivery
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L
Rating: 5 out of 5
Very good.
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N
Rating: 5 out of 5
I have already ordered several times and have nothing to say, both about the payment, the communication from preparation to delivery, as well as the delivery itself. I recommend and I will obviously recommend!
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N
Rating: 5 out of 5
Perfect!
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M
Rating: 5 out of 5
Everything perfect
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N
Rating: 5 out of 5
Speed of delivery, item conforms to my order Great
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J
Rating: 5 out of 5
Reliability, speed, product quality +++++
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C
Rating: 2 out of 5
The products are compliant and the packaging is suitable. The problem comes from the carrier who left the boxes under a shelter and with the wrong recipient. We found the boxes by chance.
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D
Rating: 5 out of 5
OK
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M
Rating: 5 out of 5
Package received quickly.
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M
Rating: 5 out of 5
Jais of wesco worries
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R
Rating: 5 out of 5
Thank you a thousand times
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M
Rating: 5 out of 5
speed ok
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V
Rating: 5 out of 5
I am very satisfied with the quality of the products (which I already knew when I worked in a nursery) Fast and careful delivery
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J
Rating: 5 out of 5
Fast, quality, efficient
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M
Rating: 5 out of 5
Efficient service, fast shipping
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A
Rating: 5 out of 5
I received the order quickly!!! It's nice
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T
Rating: 5 out of 5
Practical and well-informed site, good reception, good value for money
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G
Rating: 5 out of 5
Always quality material and varied choice. Designed for the entire lifespan of the cabinet!
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G
Rating: 5 out of 5
Nothing to report perfect.
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V
Rating: 5 out of 5
Article arrived quickly in good condition. Changing mat with fairly high edges and non-slip mat. Practical half-moon cushion, helps baby sit up while waiting for him to sit by himself. Practical chair or floor cushion, easy to clean with a quick wipe.
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E
Rating: 2 out of 5
Two packages arrived in two large boxes, we will need to consider adapting the shipments. Arrived by Colissimo, so the post. One package was re-taped by the post office and the second arrived completely open. The postman asked me if I had everything, so 3 items but didn't want me to open the second box, it was difficult for me to know if I had everything. In the end, I have everything but very poorly packaged.
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Response from Wesco
Hello,
We take good note of your report regarding the delivery of your order and we are reassured to learn that you have received all your items.
To provide you with some clarifications, receiving two separate boxes is completely normal: the distribution of your shipments directly depends on the nature of your products and the filling rate of our packaging.
Furthermore, please note that Colissimo can indeed repackage or re-tape a package if it has been weakened or handled during transit in their network. However, we will forward your comment to our carrier to remain vigilant about the quality of their delivery service.
Have a nice day.
We take good note of your report regarding the delivery of your order and we are reassured to learn that you have received all your items.
To provide you with some clarifications, receiving two separate boxes is completely normal: the distribution of your shipments directly depends on the nature of your products and the filling rate of our packaging.
Furthermore, please note that Colissimo can indeed repackage or re-tape a package if it has been weakened or handled during transit in their network. However, we will forward your comment to our carrier to remain vigilant about the quality of their delivery service.
Have a nice day.