English 
Français 
Italiano 
Deutsch 
Nederlands 
E
Rating: 5 out of 5
Product as described
Translated reviews
Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersM
Rating: 5 out of 5
Always top-notch, superb quality
Translated reviews
A
Rating: 2 out of 5
Delivery box too "soft", box bent and perforated so the poster as well..
Translated reviews
Response from Wesco
Hello and thank you for taking the time to share your experience with us. We sincerely apologize for the problem encountered and extend our sincerest apologies. In order to provide you with a solution, could you please write to [email protected] specifying your order number, the issue encountered, and attaching a photo of the damaged product? We thank you in advance for your cooperation and hope that you will give us a second chance to make a better impression when you return to wesco.fr next time. Have a nice day.
F
Rating: 5 out of 5
very good
Translated reviews
S
Rating: 3 out of 5
Super compliant with the photos... fast delivery I recommend 100000 percent
Translated reviews
M
Rating: 1 out of 5
Poor communication
Translated reviews
Response from Wesco
Hello and thank you for taking the time to evaluate your experience on our site. We sincerely apologize as the order tracking did not set up as it should have. We regret this lack of communication and are aware of the inconvenience caused. The relevant internal services have been informed of the malfunction and have taken the necessary steps to ensure that the problem does not recur with other customers. We hope that you will still renew your trust in us and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
D
Rating: 5 out of 5
The benches and poufs are of very good quality and easy to maintain
Translated reviews
B
Rating: 5 out of 5
Fast delivery
Translated reviews
C
Rating: 5 out of 5
October 10
Translated reviews
S
Rating: 5 out of 5
Site: good, quote process: good and fast
Translated reviews
M
Rating: 3 out of 5
The product tracking is not up to date, some products are marked as not delivered but have been delivered, it's complicated to see where our order stands
Translated reviews
V
Rating: 5 out of 5
Very good material, fast delivery, very happy with my purchase
Translated reviews
C
Rating: 5 out of 5
Speed of order processing
Translated reviews
C
Rating: 3 out of 5
Order placed in July, toy received at the beginning of October, 1 item no longer available
Translated reviews
L
Rating: 5 out of 5
fast and efficient.
Translated reviews
D
Rating: 5 out of 5
Super quality product
Translated reviews
M
Rating: 5 out of 5
Efficient
Translated reviews
D
Rating: 5 out of 5
order compliant, 5 stars delivery by the carrier
Translated reviews
A
Rating: 5 out of 5
serious site, order received quickly
Translated reviews
M
Rating: 1 out of 5
I placed three orders with Wesco at the end of July and the end of August with a delivery on September 2 for the two orders placed at the end of July. No news from the customer, no email or call. I later learned that the products that were in stock at the time of my order are no longer in stock. I am still waiting for my delivery from the end of July and still no news.
Translated reviews
Response from Wesco
Hello and thank you for taking the time to evaluate your recent shopping experiences on our site. We sincerely apologize for the unavailability of some of our references as well as the delivery delays. For each of the three orders placed, you received emails informing you of the order status and estimated delivery dates. Based on the information we have just verified, the last delivery is scheduled for the end of October. We are aware that these successive events are disappointing and we regret that they impact your trust in Wesco. We hope you will give us a second chance to make a better impression in the future. Have a nice day.
-
Rating: 3 out of 5
bad delivery location
Translated reviews
I
Rating: 5 out of 5
nothing to complain about,
Translated reviews
M
Rating: 5 out of 5
The website is pleasant to use. You can easily find items either by reference or by their name. And the images accurately represent the reality of the product.
Translated reviews
S
Rating: 5 out of 5
Great article of good quality.
Translated reviews
A
Rating: 5 out of 5
Simplicity and speed of ordering. Site open to individuals that deserves to be known!
Translated reviews
A
Rating: 5 out of 5
Very very good
Translated reviews
N
Rating: 5 out of 5
Perfect delivery, having a time slot is great.
Translated reviews
I
Rating: 5 out of 5
Scheduled delivery as planned. Good packaging.
Translated reviews
M
Rating: 1 out of 5
The order only included 3 items that I had actually ordered and I was missing many items
Translated reviews
Response from Wesco
Hello and thank you for sharing your situation with us. We sincerely apologize for the inconvenience caused and regret that your shopping experience on our site resulted in a partial delivery. Your case is being processed, our customer service is doing what is necessary to provide you with a satisfactory solution. We thank you for your trust and hope you will give us a second chance to make a better impression by visiting us again soon on wesco.fr. Have a nice day.
S
Rating: 3 out of 5
Satisfaction level not very high since the material is not of good quality
Translated reviews
N
Rating: 5 out of 5
Very good
Translated reviews
M
Rating: 5 out of 5
Very good
Translated reviews
I
Rating: 5 out of 5
Easy access
Translated reviews
M
Rating: 5 out of 5
Conforms to our expectations.
Translated reviews
R
Rating: 3 out of 5
Satisfied overall except for the liquid gouache
Translated reviews
P
Rating: 3 out of 5
Defective zipper closure of the replacement cover
Translated reviews
Response from Wesco
Hello and thank you for taking the time to report this quality issue to us. We invite you to write to us at [email protected] specifying your order number and attaching a photo of the defective product. Our customer service team will do what is necessary to provide you with a replacement solution. We apologize for the inconvenience and thank you in advance for your understanding. We look forward to seeing you again soon on our site. Have a nice day.
F
Rating: 5 out of 5
Very good, conforms to the description
Translated reviews
M
Rating: 5 out of 5
Very easy to use site
Translated reviews
O
Rating: 5 out of 5
Very good
Translated reviews
P
Rating: 5 out of 5
Easy to find, delivery respected and careful
Translated reviews