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L
Rating: 5 out of 5
Great site and very good quality product
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Serious, fast delivery,
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M
Rating: 5 out of 5
perfect
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N
Rating: 5 out of 5
Order shipped quickly and received within the expected time.
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E
Rating: 5 out of 5
Excellent choice, quality products, faster delivery than before, which is very appreciated.
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E
Rating: 3 out of 5
I am still waiting for a response from customer service regarding the receipt of a broken toy
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Response from Wesco
Hello and thank you for alerting us this way. We are sincerely sorry for the problem encountered. Sometimes our orders suffer from the unpredictability of transport and the products are mishandled. Our customer service has processed your complaint and has taken the necessary steps to ensure that the product is reshipped quickly. We thank you in advance for your patience and understanding. We hope that despite this incident, you will come back to see us soon on wesco.fr. Have a nice day.
B
Rating: 5 out of 5
Navigation is easy
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C
Rating: 5 out of 5
Friendly delivery person
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E
Rating: 5 out of 5
great
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S
Rating: 5 out of 5
Order arrived 2 days early
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A
Rating: 5 out of 5
Clear and very accessible site
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C
Rating: 5 out of 5
Great
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C
Rating: 5 out of 5
Very fast delivery, easy change of delivery location, nothing to complain about.
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K
Rating: 5 out of 5
Easy navigation.
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A
Rating: 5 out of 5
All the items I have purchased, I am delighted with them.
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M
Rating: 5 out of 5
Perfect.
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A
Rating: 3 out of 5
I received everything very well and quickly, thank you, but I am extremely disappointed because I cannot use the water game I ordered as I am still waiting to receive the missing seal!
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Response from Wesco
Hello and thank you for taking the time to share your feedback. We are sincerely sorry for the problem encountered and we apologize. Our customer service has taken your complaint into account and is doing what is necessary to send you the missing part. We thank you in advance for your patience and hope that you will still visit us soon on wesco.fr. Have a nice day.
A
Rating: 5 out of 5
Very satisfied with the order and received quickly.
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A
Rating: 5 out of 5
Material conforms to the description.
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J
Rating: 5 out of 5
Great site, responsive customer service. I recommend.
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D
Rating: 5 out of 5
Never disappointed with Wesco material.
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M
Rating: 5 out of 5
I am very satisfied with my order.
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V
Rating: 5 out of 5
Light mattress and its plasticized fabric makes maintenance easier.
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Y
Rating: 5 out of 5
Delivery on time. Product as described.
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G
Rating: 5 out of 5
A bit long to receive the pouf, otherwise everything is very good, I am satisfied with the order. Best regards.
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C
Rating: 5 out of 5
Faithful for 30 years both professionally and personally!
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C
Rating: 5 out of 5
Fast delivery.
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E
Rating: 5 out of 5
Everything was perfect as usual!
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M
Rating: 2 out of 5
Delivery in poor condition, customer service has still not contacted me after 6 days.
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Response from Wesco
Hello and thank you for taking the time to share your experience with us. First of all, we sincerely apologize for the damaged product. Despite the care we take in preparing orders, it happens that they suffer from the uncertainties of transport, and we are equally sorry for this outcome. Our customer service has taken your complaint into account and is doing what is necessary to send you a table top that meets our quality standards. We thank you for your patience and hope that you will enjoy visiting us again soon on wesco.fr. Have a nice day.
B
Rating: 5 out of 5
Everything was perfect.
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C
Rating: 5 out of 5
It is easy to find the products you are looking for. The material is of good quality.
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J
Rating: 3 out of 5
Carton and packaging need to be reviewed. 2kg weighted balls not secured. As a result, the carton was exploded. Fortunately, Colissimo ensured and I received the contents well. For your information, of course, it's up to you to see!!!
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L
Rating: 5 out of 5
Fast and compliant delivery. Very good products.
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C
Rating: 3 out of 5
Very good products at WESCO but delivery much less so. There have been several deliveries where the product arrived damaged (dents, scratches) due to negligence in the product's transportation.
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E
Rating: 5 out of 5
Quality/price
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N
Rating: 5 out of 5
Delighted
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C
Rating: 5 out of 5
Very fast delivery
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H
Rating: 5 out of 5
Very good product
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S
Rating: 1 out of 5
The package was sent over my gate in the rain.... very disappointed
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Response from Wesco
Hello and thank you for taking the time to report the problem encountered. We sincerely apologize as this situation (beyond our control) should not have occurred and goes against our quality commitments. We have just informed our logistics service so that the necessary actions are taken with the concerned carrier and that this does not happen again. We hope that your trust in Wesco will remain intact and that you will return to see us soon on wesco.fr. Have a good day.
E
Rating: 5 out of 5
Very satisfied with the purchased product. Fully meets my expectations. Very satisfactory website and delivery.
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