Customer reviews of Wesco

9 /10

Based on 15 079 published reviews

5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 3 and 5 stars

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Acheteur Vérifié

Published on 25/10/2023 à 13h46 following a purchase from 15/09/2023

Very friendly and helpful delivery person.

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Acheteur Vérifié

Published on 25/10/2023 à 12h28 following a purchase from 17/10/2023

easy to explore site, package delivered on time

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Acheteur Vérifié

Published on 25/10/2023 à 12h16 following a purchase from 18/10/2023

Hello, we are usually satisfied with wesco, but this time we received 3 rugs out of 4. Email sent today, awaiting response

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Response from Wesco Published on 26/10/2023

Hello and thank you for alerting us this way. First of all, we thank you for your loyalty and the trust placed in WESCO. We sincerely apologize for the partial delivery of your order. After our investigation, the last package is currently in transit and should normally be delivered within 2 days. If this is not the case, you can write to us directly at [email protected]. We hope you will not hold this exceptional situation against us and that you will always be satisfied to come back to us on wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 25/10/2023 à 10h09 following a purchase from 12/10/2023

FAST

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Acheteur Vérifié

Published on 24/10/2023 à 13h43 following a purchase from 16/10/2023

A little girl very happy with her new bed for naps. Super product that doesn't take up space. As a childminder, it's great.

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Acheteur Vérifié

Published on 24/10/2023 à 11h15 following a purchase from 08/10/2023

wide choice and original

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Acheteur Vérifié

Published on 24/10/2023 à 09h47 following a purchase from 10/10/2023

Ultra fast delivery well packaged. Very good quality products.

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Acheteur Vérifié

Published on 23/10/2023 à 16h48 following a purchase from 15/10/2023

Lots of choices and quality products on wesco.

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Acheteur Vérifié

Published on 23/10/2023 à 13h07 following a purchase from 07/10/2023

Great as always !!!!!

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Acheteur Vérifié

Published on 23/10/2023 à 11h25 following a purchase from 16/10/2023

Perfect

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Acheteur Vérifié

Published on 23/10/2023 à 06h52 following a purchase from 13/10/2023

Top!

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Acheteur Vérifié

Published on 21/10/2023 à 13h00 following a purchase from 06/10/2023

User-friendly navigation. Everything is perfect.

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Acheteur Vérifié

Published on 19/10/2023 à 13h53 following a purchase from 10/10/2023

High shipping costs for me.

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Acheteur Vérifié

Published on 19/10/2023 à 11h05 following a purchase from 26/09/2023

Still haven't received the order, we needed it for the holidays.

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Acheteur Vérifié

Published on 18/10/2023 à 10h49 following a purchase from 17/09/2023

The small bed is very good.

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Acheteur Vérifié

Published on 17/10/2023 à 12h43 following a purchase from 10/10/2023

Easy to navigate and order site. Fast delivery. Just a shame not knowing the delivery time (I missed the first one)

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Acheteur Vérifié

Published on 17/10/2023 à 12h09 following a purchase from 10/10/2023

Speed of delivery and good quality of the product

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Acheteur Vérifié

Published on 17/10/2023 à 11h41 following a purchase from 10/10/2023

Super happy!! Fast delivery!!

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Acheteur Vérifié

Published on 16/10/2023 à 16h04 following a purchase from 06/10/2023

fast delivery

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Acheteur Vérifié

Published on 16/10/2023 à 13h50 following a purchase from 09/10/2023

Nothing to report.

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Acheteur Vérifié

Published on 16/10/2023 à 13h01 following a purchase from 09/10/2023

A bit expensive for an individual but quality comes at a price.

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Acheteur Vérifié

Published on 16/10/2023 à 07h31 following a purchase from 02/10/2023

I still haven't been delivered and there's no way to know where it is, shameful.

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Response from Wesco Published on 17/10/2023

Hello and thank you for sharing your feedback with us. We sincerely regret the situation you are in and we offer our sincerest apologies. After an internal investigation, we have confirmed that your package was lost by the carrier. A new order is being prepared on our side and will be shipped as soon as possible so that it reaches you quickly. The uncertainties of transport are beyond our control and we hope you will not hold this against us. We look forward to seeing you again soon on our site wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 15/10/2023 à 23h40 following a purchase from 15/09/2023

fast delivery, items matching the order. It's perfect.

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Acheteur Vérifié

Published on 15/10/2023 à 18h21 following a purchase from 06/10/2023

A site that is not practical and very complicated for returns!

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Response from Wesco Published on 17/10/2023

Hello and thank you for taking the time to share your point of view with us. Our web team works with a continuous improvement mindset to make the experience on our site as smooth as possible. In order to better satisfy our customers, we are open to all suggestions and invite you to write to us at [email protected]. Regarding our return policy, it is explained in our terms and conditions. We remain available at [email protected] if you encounter a problem with a product ordered. We hope you will visit us again soon at wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 14/10/2023 à 20h55 following a purchase from 02/09/2023

very long delivery times (several weeks) and 1 item: delivery postponed... then a call to confirm the delivery day but not the time: a range between 8 am and 6 pm I am told. Bravo!!! You have to take a day off to receive the item....

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Response from Wesco Published on 17/10/2023

Hello and thank you for taking the time to share your feedback with us. We sincerely apologize for the failure to meet the delivery deadline and we understand your dissatisfaction. The product you ordered has unfortunately been a victim of its success, its restocking has delayed its delivery to your home by several days. We do not control the daily schedules of the delivery drivers; however, we will pass this information on to the delivery provider so that a more precise delivery time can be communicated for future orders. We regret that your experience on our site has been so disappointing and does not meet our commitments to satisfy our customers. We hope you will give us a second chance to make a better impression by visiting us again soon at wesco.fr. Have a nice day.

Acheteur Vérifié

Published on 14/10/2023 à 12h40 following a purchase from 29/09/2023

Clear site, easy to find what you are looking for

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Acheteur Vérifié

Published on 13/10/2023 à 18h57 following a purchase from 03/10/2023

Fast and efficient

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Acheteur Vérifié

Published on 12/10/2023 à 13h46 following a purchase from 04/10/2023

very good

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Acheteur Vérifié

Published on 12/10/2023 à 11h31 following a purchase from 05/10/2023

I am very satisfied, well received, fast

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Acheteur Vérifié

Published on 11/10/2023 à 23h03 following a purchase from 23/09/2023

Very rich site

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Acheteur Vérifié

Published on 11/10/2023 à 16h40 following a purchase from 28/09/2023

Impeccable, too bad there isn't a little gift.

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Acheteur Vérifié

Published on 11/10/2023 à 16h25 following a purchase from 28/09/2023

perfect

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Acheteur Vérifié

Published on 11/10/2023 à 15h30 following a purchase from 04/10/2023

Good product, fun, interesting price

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Acheteur Vérifié

Published on 11/10/2023 à 14h31 following a purchase from 04/10/2023

Very good

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Acheteur Vérifié

Published on 11/10/2023 à 14h24 following a purchase from 03/10/2023

Everything is perfect: the site, the order, the tracking until delivery.

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Acheteur Vérifié

Published on 11/10/2023 à 12h58 following a purchase from 03/10/2023

Package sent very quickly. Satisfied with what I ordered

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Acheteur Vérifié

Published on 11/10/2023 à 11h57 following a purchase from 27/09/2023

Simple and effective!

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Acheteur Vérifié

Published on 11/10/2023 à 11h10 following a purchase from 27/09/2023

Quality site

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Acheteur Vérifié

Published on 10/10/2023 à 13h51 following a purchase from 13/09/2023

Nice site

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Acheteur Vérifié

Published on 10/10/2023 à 10h48 following a purchase from 30/09/2023

Super

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