Customer reviews of Wesco

I ordered paint and received it damaged. One of the 3 stencils I did not receive and I was told that I received everything at the same time, I am disappointed.

There was a delay in delivery, not received on the initially scheduled date and one product where I am disappointed because it is really too small!!!

do you intend to sell less plastic?

I am quite irritated, it has been almost fifty days since I ordered two chairs and I STILL have not received them.

Not easy when you are not an internet user. For example, for the sleeping bag, I wanted sky blue and I made a mistake because it arrived green.

We received a product that did not match the description, namely a bed made mainly of raw plywood when the only composition mentioned was 'solid beech'. Customer service did not want to take back the product and has obviously corrected the erroneous description of their product since, this kind of practice is frankly detestable and I regret having trusted this company.

Lack of simplicity.

More than a month to receive a defective order.

Bad packaging, the package arrived torn. The bottle was rolling around in the package.

Very good site, very good product, but a downside to the delivery, I was asked for a phone number to contact the recipient who was different from me, but the delivery person only had my phone number... a bit awkward when you live 700 km away...

Some products do not correspond to their intended use. Availability times are not always clearly indicated

Good but a bit disappointed because I had ordered a somewhat expensive bed and I had asked to make two checks over the phone, I was told yes and then it was no longer possible but otherwise very good

I suppose the crisis did not have a positive effect on transactions, however I had placed my order well before the start of the lockdown and I had to wait two months to receive my delivery. I wasn't sure it was priority... moreover, one of the two jugs was broken and the package was open before its arrival. In short, not great! The product is good though.

Incomplete order. Customer service contacted but I still have no response to this day.

I can't seem to satisfy myself.

Order placed at the end of February 2020 and delivery made on May 15, 2020, which means a wait of nearly 3 months: too late

Delivery good, the site is good.

I sometimes have trouble finding what I'm looking for.

It arrives too late.

The carrier asked to pick up the packages from the truck, while I am a childminder and cannot leave my home when I am working. This was not specified during the order.

Error on the color of the ball, my son wanted a blue one and we received a purple one. And very very disappointed with the giant beads as some do not clip; poor finishes. We are waiting for a commercial gesture from you, hoping for a favorable response. Regards, MME SCHNEIDER..

Easy to find

Complicated to find the age (when you click you end up on the size of objects but that of clothing) corresponding to the cm of the blouses

Fast shipping and received much earlier than expected. Unfortunately, one of the paint bottles opened in one of the packages!! Packaging needs to be reviewed!!

AWFUL. NO RESONANCE, USELESS €15 GIFT TO WESCO!

The wall bar attachments were missing. At no point was it mentioned that they were not provided. I had to place a second order. Bad surprise for my wallet...

A paint can leaked in the package which was returned... so disappointed.

I had an issue with my previous order. I sent you an email and never received a response. Disappointing customer service!!

Not a practical site, I ordered a green 130 cm motor skills mat and received a blue mat twice that I did not order.

Package arrived open at a company at 3 rue de my planned delivery location. Phew, everything was there. Change your delivery service provider.

I received a box with paint that had spilled everywhere. Apparently, one bottle was cracked. As a result, all the material is covered in paint. The stickers are unusable, so all the material is covered in paint. The stickers are unusable. The material is probably of good quality...

Out of the 10 bottles ordered, I only received 2!

Good site, but a small problem with order tracking updates.

I had ordered a box of large chalks. The plastic box arrived broken, and all the chalks were also broken. What a disappointment for my children!

I am a childminder and the site wouldn't accept my email when I noted 'childminder', but when I just put my name, it accepted my order.

3 weeks after placing the order I still haven't received anything

I can't give a real opinion: I haven't received the package

Nothing received and no news!

I am shocked by the lack of professionalism of your delivery system, their handling of ongoing operations and those completed on their site, and the contact with their delivery person. The package was supposed to be delivered on the 20th, a call from the delivery person that we missed (no message). The reason for non-delivery on the site, additional address needed... We made a second delivery request (same address, we only have one). The delivery was supposed to be made on the GLS site on the 23rd. I called the delivery person who told me he had not loaded anything, had not found our address on his GPS on the 20th, citing a different but nearby address, namely 'chemin du pont de la cagne' instead of our address 'chemin de la Cagne'. Nothing yesterday on the package tracking site. I tried to call GLS without success after an endless wait. This morning, a call from the delivery person who was downstairs at my place (apparently he must have changed GPS or entered the correct address) and refused to come up to my place with a 13m3 utility vehicle, a sloped concrete path that all delivery people take (yesterday a 16m3 came to deliver me a desk). I mentioned to the delivery person that I had a caravan at home, which he could see, and he told me verbatim in a tone from the beginning bordering on correction and this time aggressive 'well do you want your package yes or no.....' By the time I went down to meet him, my package was left at the entrance of the path and he was already turning around. I did not electronically sign any delivery slip, the coronavirus was mentioned by the window while turning around, which may be a precautionary measure that I understand. Going on the GLS site this morning, all delivery operations are validated for the 24th, including that the package was at the delivery agency yesterday, for an email from them dated May 20: Thank you for your trust. Your package 00DDLE58 will be delivered on the specified date March 23, 2020 at this address*: 3900 CHEMIN DE LA CAGNE 06640 ST JEANNET France Same address, same delivery person. It is possible that I am the only one reporting this kind of inconvenience, but if not, it would be good to report these inconveniences to GLS. Best regards, Y.

I requested a 24-hour delivery that I paid €15 for. Before the Covid crisis, the package arrived 4 days later. No problem with the rest.