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A
Rating: 5 out of 5
Always satisfied with the purchases made through the Wesco site.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
ORDERS AND DELIVERIES ALWAYS IMPECCABLE
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Rating: 5 out of 5
very good
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Rating: 5 out of 5
Very good, impeccable service. I recommend.
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Rating: 1 out of 5
You entrusted my order to a terrible carrier who left the 4 packages on my doorstep for anyone to see, risking them being stolen. This is unacceptable. I was not at home since the delivery was scheduled between November 16 and 18. The order seems correct although I have not assembled the beds. I have no issues with the quality of your items. Avoid this carrier GLS in the future, which many say does a poor job; the packages were left haphazardly and prevented my neighbor from leaving his house. The carrier is also unreachable. Thank you.
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Response from Wesco
Hello, we thank you for notifying us through this channel. Indeed, the order was delivered before the announced deadlines and we understand your disappointment regarding this delivery experience. We have escalated your feedback on this unsatisfactory service to our logistics department so that they can take the necessary measures to prevent this situation from happening again. We hope you will give WESCO another chance and we look forward to seeing you again soon on wesco.fr, have a nice day.
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Rating: 5 out of 5
Nice discovery, items that we don't necessarily find elsewhere in terms of education.
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Rating: 5 out of 5
No issues. Smooth and efficient website with a wide choice of items. Fast delivery.
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Rating: 5 out of 5
Clean
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Rating: 4 out of 5
4 stars instead of 5 due to the slightly long delivery time. Otherwise, everything is perfect! From the quality of the product to the delivery service.
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Rating: 4 out of 5
Honestly, the products are of excellent quality, but it's a shame that you, Wesco, do not ship packages to French Guiana. I would also have liked the educational board to exactly match the colors of the lines in the Seyes notebook (blue/purple/pink) and for the squares to be slightly wider, which would allow for larger writing on the board and thus enhance visibility for the children. Otherwise, the products are of excellent quality.
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Rating: 5 out of 5
impeccable service, careful and attentive.
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Rating: 4 out of 5
Readable
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Rating: 1 out of 5
Package never received, even though we were on tour: no tracking.
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Response from Wesco
Hello and thank you for alerting us through this channel. Indeed, the delivery of your package did not happen as quickly as expected due to an incomplete address on your customer account. Our carrier has informed us that they contacted you to clarify the address and presented themselves several times. To avoid this situation from happening again, we invite you to carefully check your delivery address when placing your order. Our customer service indicates that the delivery was successfully made on 29/08, and we hope that our products will meet your satisfaction and that we will see you again soon on Wesco.fr, have a nice day.
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Rating: 5 out of 5
Easy and quick
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Rating: 5 out of 5
Reactive and efficient customer service! Fast delivery.
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Rating: 4 out of 5
Pleasant site to browse
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Rating: 5 out of 5
Quality material and well thought out. Fast shipping.
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Rating: 5 out of 5
Very clear
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Rating: 4 out of 5
Order received very quickly, not very well packaged, just a thick plastic
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Rating: 5 out of 5
Clear and effective, reasonable prices compared to other sites
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Rating: 4 out of 5
When you are an individual, it is not necessarily well classified for us, a friend had told me about your rugs and I had a hard time finding it on your site
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Rating: 4 out of 5
Good site
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Rating: 4 out of 5
Very suitable.
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Rating: 4 out of 5
Very practical
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Rating: 5 out of 5
Intuitive access facilitating the search and purchase of desired products. Thank you to the whole team. C. Dacquin
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Rating: 5 out of 5
Order received and delivered before the expected date. Thank you very much.
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Rating: 5 out of 5
Very good, item well packaged. Fast service.
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Rating: 5 out of 5
Fast delivery, website with a wide selection of items. Products conform to the description and of good quality.
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Rating: 5 out of 5
Website with ease of use, quality product and delivery 2 days early. I can only recommend.
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Rating: 5 out of 5
Perfect
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Rating: 5 out of 5
Quality item. Fast and careful shipping. I recommend
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Rating: 5 out of 5
Great! Clear and efficient.
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Rating: 4 out of 5
Streamlining would be better
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Rating: 4 out of 5
Delivery made on time
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Rating: 4 out of 5
Nothing to complain about regarding the delivery. Product delivered ahead of the indicated deadlines, so it's always a nice surprise. Just a downside regarding the packaging: A box the size of a shoebox to deliver a purchase the size of a cigarette pack... not very eco-friendly... but the box is nice and we will find another use for it.
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Rating: 5 out of 5
PRODUCT DELIVERED TO SCHOOL
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Rating: 4 out of 5
Quality products
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Rating: 4 out of 5
NOTHING TO SAY EVERYTHING IS OK
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Rating: 5 out of 5
good ..
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Rating: 1 out of 5
Complicated navigation as soon as we go to another page. The site does not keep the chosen section and the items placed in the cart. Always have to redo it!
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Response from Wesco
Hello, thank you for your feedback. Your browsing experience on our site did not satisfy you, and we are sorry for that. After forwarding your comment to our web team, it seems that we have already encountered a similar problem, the browser, which was more up to date, was then the cause. We recommend updating your browser, as the problem may come from there. If this is not the case, we would like to thank you for taking the time to share your experience with us. Our teams are mobilized daily to continue improving our site and your feedback is valuable to us, as customer satisfaction is our priority. We hope you will give Wesco another chance and we wish you a good day