Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 083 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 472 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/01/2022
Super fast delivery
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 01/12/2021
The products are very good, however I am not too happy with the rest. The products arrive packaged in large bags and are very dirty, some have very difficult black stains to remove, some stains simply do not come off and are ingrained. I didn't even contact customer service because for my last order I received a block with a damaged corner, okay really very slightly damaged but when you see the price I would have hoped everything to be impeccable. Customer service did not respond to me. Too bad because the products are good.
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Response from Wesco
Hello and thank you for taking the time to write to us. We are sorry to read that you are not fully satisfied with your shopping experience at Wesco. We are particularly attentive to the quality of our products and the cleanliness of their packaging at the time of departure from our warehouse. If a package was not compliant, it would obviously be redone before shipping. We cannot leave you with soiled products as this goes against our quality commitments. That is why we would need you to send us a complaint at [email protected] (including some photos of the defective products) so that we can provide you with a solution quickly. We thank you in advance for your cooperation and sincerely hope that this unfortunate experience will not prevent you from returning to us at www.wesco.fr. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/11/2021
I appreciated being able to have the order delivered as stock became available. It avoided having to wait for everything to be available. The order tracking service is also very available.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/01/2022
Serious site. I have been a customer since 2017 and a childminder. There is someone on the phone when you call. We are quickly delivered after ordering.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/01/2022
Easy to use site. Top products. Only downside: the oversized size of the box compared to the product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
very comprehensive, a lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
Great but a bit expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Very satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/01/2022
I recommend this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Satisfied with the shipment of the package and the ordered items. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/01/2022
Very good, fast delivery. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/01/2022
Very good quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/01/2022
Reliable site, good quality, I love it.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/01/2022
Fast delivery. Item very well packaged.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Easy to find site with the search engine, you find what you are looking for, this is my 2nd order on this site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Very good quality products and well packaged, fast delivery.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/01/2022
Order arrived damaged. Very disappointed.
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Response from Wesco
Hello and thank you for sharing your feedback with us. We understand your disappointment and are sincerely sorry for the inconvenience caused. Your order seems to have suffered from transport issues, and please know that this situation displeases us just as much as it does you because we care about the quality of our services. Could you please contact us at [email protected] (including a photo of the damaged product)? Our customer service will do what is necessary to provide you with a solution. We thank you in advance for your cooperation and hope to have the opportunity to see you again soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/01/2022
Super site 🥳
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/01/2022
Rass
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
Very good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2022
nothing to report
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
nothing to say about the navigation of the site perfect the delivery very good (perfect too)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/01/2022
I am very satisfied with these cots. I use them for work as I am a childminder. The mattress is very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Very nice.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Well-informed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/01/2022
Fast delivery and very responsive customer service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Easy to use site. An available and efficient customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
Clear and well-detailed site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/01/2022
very good site; many quality products and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2022
Very good, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
Good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/01/2022
Site with intuitive navigation
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2022
good site, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/01/2022
Speed
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