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A
Rating: 5 out of 5
Very good site and good advice
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 083 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 4 out of 5
no particular remarks
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A
Rating: 5 out of 5
very smooth wheels
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A
Rating: 5 out of 5
Perfect from start to finish: a site that makes you want to buy everything, quality products and fast and secure delivery.
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A
Rating: 5 out of 5
I give a score of 10 because the products are of very high quality but the products are difficult to find through search.
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A
Rating: 4 out of 5
Despite a small delay due to an incident, the package was received without damage inside.
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A
Rating: 5 out of 5
Everything was up to my expectations. Fast delivery, without a hitch. Quality of the ordered product. I highly recommend. Best regards.
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Very good site, I have never been disappointed, I highly recommend it, well suited for children
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A
Rating: 4 out of 5
clear site
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A
Rating: 4 out of 5
pleasant site
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A
Rating: 4 out of 5
A mounting instruction with the product would have been appreciated.
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A
Rating: 4 out of 5
I was pleasantly surprised by the speed of sending my order.
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A
Rating: 5 out of 5
Small issue with the delivery address but my package was quickly taken care of and redirected to the correct address. Thank you to the whole team for listening to me and reacting very quickly. My package arrived well.
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A
Rating: 5 out of 5
Clear
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A
Rating: 5 out of 5
Fast delivery
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A
Rating: 5 out of 5
Always happy to order from Wesco
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A
Rating: 5 out of 5
Excellent serious site! And great products for little ones!
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A
Rating: 4 out of 5
a lot of references, simple and smooth navigation
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A
Rating: 5 out of 5
Very nice game delivered with good protection quickly, I recommend this site, have a good day everyone.
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A
Rating: 5 out of 5
Fast and efficient.
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A
Rating: 5 out of 5
Perfect order. Fast delivery time. Great.
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A
Rating: 5 out of 5
Item received very quickly.
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A
Rating: 1 out of 5
The product is not of quality at all for the proposed price.
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A
Rating: 1 out of 5
1 star because you can't give zero! Ordered 3 shopping baskets received children's toys instead.
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Response from Wesco
Hello and thank you for alerting us this way. We apologize for this order preparation issue. Could you please write to us at [email protected] (specifying the problem encountered and attaching some photos)? Our customer service team will then be able to provide you with a solution as soon as possible. We thank you in advance for your cooperation and availability. Have a nice day.
A
Rating: 5 out of 5
Satisfied
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A
Rating: 5 out of 5
Great packaging!
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A
Rating: 5 out of 5
It is always a pleasure to find happiness on the Wesco site. Eco-friendly products. Fast delivery. I have never been disappointed. I cannot evaluate the products from this last order as it is for a gift.
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A
Rating: 5 out of 5
Products conform to the description, fast delivery, real-time information provided.
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A
Rating: 4 out of 5
I just regret having to search for the invoice... not automatically placed on the customer site.
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A
Rating: 5 out of 5
Perfect, as always.
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A
Rating: 5 out of 5
Delivery a bit long.
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A
Rating: 4 out of 5
Fast delivery, products suitable for nurseries.
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A
Rating: 5 out of 5
Nothing to report, I recommend!
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A
Rating: 5 out of 5
Very good. Received on time.
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A
Rating: 2 out of 5
Unfortunately, 2 of the 3 ordered drums arrived damaged and will require an exchange or return.
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Response from Wesco
Hello and thank you for notifying us about the problem encountered. We invite you to write to us at [email protected], attaching some photos, and our customer service will do what is necessary to provide you with a solution as soon as possible. We sincerely regret this quality issue and hope to have the opportunity to see you again in the future on our site. Have a nice day.
A
Rating: 2 out of 5
I placed my order to see it before Christmas as planned, but unfortunately, I received it at the beginning of January.
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Response from Wesco
Hello and thank you for your experience feedback. We are sincerely sorry for this longer delivery time than initially expected. For several months, globally, some raw materials have faced supply difficulties, directly impacting the availability of finished products. As a manufacturer and distributor, we are also affected by this situation and are doing everything possible to minimize the impact on our customers to ensure their satisfaction. Despite this delivery delay, we hope your order meets your expectations. We look forward to seeing you again soon on our site, and we wish you a very good day.
A
Rating: 1 out of 5
Purchase made on November 16, receipt of the beads on December 30!!
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Response from Wesco
Hello and thank you for your feedback. We understand your dissatisfaction and sincerely apologize. We faced supply difficulties with our supplier, resulting in a delayed availability of this reference. We regret this situation as well and hope you will give us a second chance by visiting our site again soon. Have a nice day.
A
Rating: 1 out of 5
Inability to obtain an invoice before delivery which took 1 month and a half.
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Response from Wesco
Hello and thank you for your feedback. Indeed, the invoice was not sent immediately and we apologize for the inconvenience caused. As Christmas approaches, we are facing a peak in activity and our teams are doing their best to quickly meet all customer requests. We apologize for the delivery delay and hope that your order still brings you satisfaction. We hope to have the opportunity to see you again soon on our site and wish you a very good day.
A
Rating: 5 out of 5
Careful.
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