Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 084 published reviews
5 10,7k 71% 4 2 640 18% 3 938 6% 2 381 3% 1 472 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
Fast and efficient, good product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
Order arrived before the expected date, super well packaged and products always neat and in accordance with the descriptions!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/10/2021
Order received quickly and as expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
Well-aired site, easy to find products and top delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
Very responsive and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Very clear site. Quick order and well protected. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/10/2021
Order quickly shipped. Everything is as I wanted.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2021
Easy to find what you're looking for, fast delivery, very well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Quick and efficient handling. Bravo to the entire wesco team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/10/2021
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/10/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/10/2021
Perfect thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
Great
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/10/2021
No opinion
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2021
EASY PRACTICAL
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2021
Very pleasant site with excellent quality products. Delivery without problems in two shipments due to a slight delay for one of the ordered items. But very responsive customer service and good communication with the customer. Everything arrived well, well packaged and total satisfaction.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
Everything perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/10/2021
Perfect, quality material, serious site. Very satisfied with my purchases
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/10/2021
Very clear site, fast delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/10/2021
I found the navigation a bit clunky.. The delivery was quite fast and I am satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2021
Great, the products are as described.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/10/2021
Very good site but a little expensive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/10/2021
Effective
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 10/10/2021
Unfortunately, I received a different item than the one ordered…
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Response from Wesco
Hello and thank you for bringing this order preparation error to our attention. Our customer service contacted you 24 hours after you submitted your complaint. We let you follow the procedure proposed by customer service for the exchange to take place. We thank you for your trust and sincerely apologize for the inconvenience caused. We look forward to seeing you again soon on our site. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/10/2021
A lot of choices
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/10/2021
conforms to the photo! I highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
well-stocked site, and attentive customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
Perfect
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/09/2021
easy to use
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
fast shipping, quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
Very satisfied with my purchase.. conforms to the description.. very robust and solid car.. my son is very happy with his gift
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
very little delay beyond my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
Great and delivered ahead of schedule!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2021
Impeccable
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/10/2021
Several orders with a lot of delays and still in delivery for several weeks! Products marked as available on the site and after ordering, we are informed that the items are unavailable.
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Response from Wesco
Hello and thank you for sharing your experience with us. First of all, we apologize as the delivery of your order exceeds an acceptable timeframe and we understand your dissatisfaction. We have investigated on our side to understand what may have happened. It turns out that your order contains references that have gone out of stock. The time it takes for them to be restocked from our suppliers can take several weeks. Like many companies, we are also experiencing supply delays due to the COVID crisis, which has repercussions throughout the chain (up to the final customer). Please know that our teams are doing their utmost to minimize the impact on our activity. To date, you still have 2 products awaiting delivery. Of course, we understand that you do not wish to wait this additional timeframe. If that is the case, we invite you to contact our customer service at 05 49 80 01 66. We renew our apologies and are particularly grateful for the patience you have shown so far. Have a nice day.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/09/2021
Delivery took way too long, I should have ordered from another site. I give one star because you can't give less.
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Response from Wesco
Hello and thank you for taking the time to leave your review here. We sincerely apologize for this long wait. We fully understand your dissatisfaction, which is why a compensation solution has been proposed to you by our customer service. Your products have now been delivered, and we hope they meet your satisfaction. We hope to see you again soon on our site so that we have a second chance to make a better impression on you. Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/10/2021
speed, satisfaction with the product (clever).
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2021
Always delivered ahead of schedule. However, the delay is a bit long so you need to plan ahead.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/10/2021
Perfect, thank you!
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