Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Faster delivery than expected, two days before the delivery, my package was still in transit. It's just a shame that we are not informed by email or SMS that the package will be delivered, because I could have not been home. Items conform. So very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/03/2021
Very good site
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/03/2021
WELL RECEIVED, NO ISSUES
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/03/2021
I give 5 stars because at delivery I was missing some parts and it was quickly resent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Fast delivery, great selection of early childhood games and toys.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/02/2021
Very satisfied with the products and the delivery time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Very good, complete
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/03/2021
Perfectly meets my expectations. True to its photo and description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Lots of choices, serious site, very fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/03/2021
In accordance with the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
Order arrived 2 days earlier than the expected timeframe.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/03/2021
Easy navigation, very well-designed site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/03/2021
I appreciate the seriousness, the ease of the site, and the quality of the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/03/2021
Very good, the quality is there.
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 17/03/2021
We are still waiting for our order that we placed on 17/03 and which was supposedly delivered. I hope to change my mind when we have actually received our order.
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Response from Wesco
Hello and thank you for your feedback. After investigating with our services and the concerned carrier, we have received confirmation that your order has indeed been delivered (with signature). We are just as sorry as you are about this situation. If you still haven't found your order, we invite you to file a complaint at [email protected] to shed light on this unfortunate disappearance. Have a good day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Quality!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
It's a shame to have abandoned the deckchair which was long enough for the baby's legs, I'm looking for it because it was great.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/03/2021
Excellent site for finding all types of materials for creative activities with children, at very interesting prices
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2021
No major issues... a slight delay between order and delivery due to a stock problem
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2021
Very large selection for several items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/03/2021
Easy online ordering, pleasant contact with the sales service and fast delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/03/2021
As a childminder, I bought several items. I agree that most of the ordered items meet my expectations. I find it a shame not to retain customers. Prices remain high, however. I hope not to be disappointed over time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Fast service but no signature request upon receipt, which could lead to confusion
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 22/03/2021
I still haven't received my order and can no longer access my order tracking.
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Response from Wesco
Hello and thank you for your feedback. We are sorry that your experience on our site did not bring you complete satisfaction and we apologize. As soon as an order is shipped, we send an email with a tracking link to follow its delivery. If despite these details, your situation remains blocked, we invite you to contact our customer service at [email protected] or at 05 49 800 66. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Clear navigation, package received on the scheduled day. Satisfied
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Very fast delivery. Everything is perfect.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/11/2020
Great product! Supply problem, so the order was received in 4 parts..
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 22/03/2021
Unfortunately, my chalks arrived broken and I ordered colored chalks but received white chalks
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Response from Wesco
Hello and thank you for your feedback. We invite you to file a complaint at [email protected] (including some photos) so that we can provide you with a solution. We are particularly attentive to the quality of our services and products. We apologize for the inconvenience caused and hope to have the opportunity to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/03/2021
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/03/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/03/2021
Very good product, I recommend and fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2021
Once you understand how the site works, no issues. Quick order, perfect reception.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/03/2021
Very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 21/03/2021
Difficulty finding the item reference
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Response from Wesco
Hello and thank you for your feedback. We are sorry that you encountered difficulties finding an item on our site. If necessary, you can contact our customer service directly via the online chat offered on our site or by phone (05 49 800 66). We hope that the ordered product meets your satisfaction and that we will have the opportunity to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Carpet received well wrapped and thick, being a nanny it's great for the children
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/02/2021
Fast delivery and serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/03/2021
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 22/03/2021
Corresponds to my order and within the deadlines.
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