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A
Rating: 5 out of 5
I am very happy with my purchase and the speed of delivery.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 084 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 4 and 5 stars
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Rating: 5 out of 5
Clarity of information.
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Rating: 5 out of 5
Perfect.
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Rating: 4 out of 5
Well-designed site with a lot of choices. Satisfied with my order, everything arrived in good condition. Shipping just a bit long.
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A
Rating: 5 out of 5
Correct order, delivery on the right date.
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A
Rating: 5 out of 5
I recommend it.
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Rating: 4 out of 5
Clear site.
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Rating: 5 out of 5
Always very happy, the order meets my expectations. All my products are of very good quality.
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Rating: 5 out of 5
No problem. Product as described and fast delivery.
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Rating: 5 out of 5
Easy registration on the site, item available, fast delivery.
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A
Rating: 5 out of 5
Smooth navigation on the site and quick shipping.
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Rating: 5 out of 5
Simple and understandable site.
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Rating: 5 out of 5
Very satisfied with my order. I know Wesco. I recommend it. The item is no more expensive than elsewhere.
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Rating: 5 out of 5
Easy
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Rating: 4 out of 5
Very good
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Rating: 5 out of 5
Fast and compliant order and delivery. Perfect!
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Rating: 4 out of 5
Thank you! I remain loyal to Wesco products! Recreating the elements of psychomotor courses (hoops, foams, sticks, cones...) in miniature would really be a good idea... thank you!
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Rating: 5 out of 5
Top doorstop, well-made site, order received without any problem
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Rating: 5 out of 5
Very good. Deliveries have always been quick and careful
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Rating: 4 out of 5
Nothing to report.
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Rating: 4 out of 5
satisfaction with the order upon receipt
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Rating: 4 out of 5
Very satisfied except for a delivery delay a bit longer than expected, the rest was very good.
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Rating: 5 out of 5
On time Responds to the request.
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Rating: 5 out of 5
quick and efficient
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Rating: 5 out of 5
fast delivery very satisfied with the products
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Rating: 5 out of 5
Order received quickly despite a shortage of the maxi bed border lot.
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A
Rating: 5 out of 5
I am happy with your products
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Rating: 4 out of 5
easy navigation and a wide choice of products for young children.
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Rating: 1 out of 5
Copy of the email sent and still unanswered to this day. It is December 26, a month after the order was placed, and my grandson did not receive the gift for Christmas even though you committed to deliver between December 21 and 23, 2020. This situation generates complete dissatisfaction and is the opposite of the joy we were supposed to create around him while we could not be present that day by his side. Your attitude, given that we trusted you a month in advance, is unacceptable. I find this process perverse and harmful as we wanted to create joy in our grandson's home. Today, I only have this laconic email from you and a very great frustration to live with the malaise that takes the place of the joy of giving a beautiful gift to one's own grandchild whom we cannot even go see. Your lack of response reinforces this negative feeling and gives us a dissatisfaction doubled with a total injustice in these pandemic times that prevent us from gathering as a family. I condemn your actions and request a precise delivery date as well as compensation commensurate with this very significant dysfunction
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Response from Wesco
Hello and thank you for your experience feedback. We are sorry that you have experienced such a situation and we apologize. Please know that customer satisfaction is at the heart of our approach and we work every day to improve our services. Our customer service has followed your case closely and a refund has been processed. Have a nice day
A
Rating: 5 out of 5
Quality items and delivered quickly.
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A
Rating: 1 out of 5
Order placed in November for Christmas received on January 21... 1 email to notify, no response from customer service despite the complaint, first and last order on this site
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Response from Wesco
Hello and thank you for your feedback. We are sorry that your experience on our site has disappointed you and we sincerely apologize. We place great importance on the full satisfaction of our customers and we are equally disappointed when our quality commitments are not met. Our customer service will get back in touch with you to offer you compensation. We hope you will give us a second chance and that we will have the opportunity to see you again on our site under better conditions. Have a nice day
A
Rating: 5 out of 5
We ordered the plain rug 130x130cm and we are delighted! It is perfect for our son's motor development.
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Rating: 5 out of 5
well received.
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Rating: 5 out of 5
Very good. Products match the photos. Quick processing of the order and delivery. I'm ordering again!
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Rating: 5 out of 5
Arrival as expected
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Rating: 5 out of 5
Fast shipping
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Rating: 5 out of 5
EXCELLENT.
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Rating: 5 out of 5
Order arrived ahead of schedule. Perfect
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Rating: 5 out of 5
Faster delivery than expected. Clear site and quality products
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Rating: 5 out of 5
Nothing to report.
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