Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
Fast shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/03/2020
I have ordered several times on the wesco site and the products are always of good quality.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
Delivery time a bit long
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
great. Professional service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/02/2020
nothing to report!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/03/2020
Very interesting site! Fast delivery but my order was not protected in the box and it arrived partially opened. The item received is not exactly as shown in the photo (no reinforcement on the bottom of the rocker) but still of very good quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
No problems encountered.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
Very good, quality toys, a lot of choice on the site and there is something for every budget.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/02/2020
Fast delivery but it's a shame that shipping costs are charged even for large orders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2020
Very satisfied with the product I received early, despite this new collection, it fits very well with the old version.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/03/2020
Very good reception, very good order!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Very satisfied, the site is really good, I was called for delivery 3 days before, the delivery person was very nice.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/02/2020
Order processed quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/02/2020
First order with you, no problem finding what I wanted, very happy
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/02/2020
Fast shipping, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/03/2020
I appreciated that an operator called me to organize the delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
The site is very good as well as what is offered, but I am very disappointed with the delivery time which is way too long. I received my order 2 days late even though I had ordered it 2 and a half weeks ago.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Order, fast, careful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/02/2020
Very good site and very good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/02/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Reliable respect for deadlines.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/01/2020
Fan of this brand. I have never been disappointed with the product. However, disappointed with customer service as there was more than a week and a half delay. I never received an email.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/02/2020
Fluid and fast.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/02/2020
Nice site. However, the delivery by LA POSTE bent and TEARED the two posters contained in the package, so VERY DISAPPOINTED WITH MY PURCHASE.
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Response from Wesco
Thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. We invite you to contact our service via our form https://www.wesco.fr/savreclamation and we will process your request as soon as possible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/02/2020
VERY GOOD, Claire regarding the order process, good follow-up and delivery within the announced deadlines which is becoming rare. Thank you.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
In any case, for this first order, I am completely satisfied. The delivery was made on time and the products arrived intact. Good continuation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/02/2020
Happy overall.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Material conforms to the order and deadline maintained with one day in advance.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Rich site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/02/2020
Satisfied with my order, the delivery was quick.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Very good.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/02/2020
Quality material.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/02/2020
Extremely fast and good products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/02/2020
Clear site. Delivery was compliant and fast.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/02/2020
Very good but as a childminder, I find it a bit expensive.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2020
Good diverse products and good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
Very good, just a bit long to order in January but the sales team was able to respond quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/02/2020
Very satisfied with the progress of my order and the speed of shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/02/2020
Very professional, serious. A chance to be able to access the products even if you are a private individual.
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