Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 08/01/2020 à 06h59 following a purchase from 18/12/2019

and ahead of the initial date

Translated reviews

Acheteur Vérifié

Published on 07/01/2020 à 17h44 following a purchase from 16/12/2019

The delivery time was not respected as I had to make a complaint. For everything else, there is nothing to say.

Translated reviews

Acheteur Vérifié

Published on 07/01/2020 à 14h19 following a purchase from 27/12/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 07/01/2020 à 13h13 following a purchase from 26/12/2019

Super products, ordered received quickly!

Translated reviews

Acheteur Vérifié

Published on 07/01/2020 à 13h10 following a purchase from 31/12/2019

very good quality

Translated reviews

Acheteur Vérifié

Published on 07/01/2020 à 12h57 following a purchase from 26/12/2019

Very good product but it's a shame that shipping costs are not offered. You could save money by sending the order in a much smaller box and offering the shipping costs.

Translated reviews

Acheteur Vérifié

Published on 06/01/2020 à 15h31 following a purchase from 28/11/2019

Availability of products to be reviewed. The delay between the order and the receipt of the product is excessively long.

Translated reviews

Response from Wesco Published on 07/01/2020

Hello and thank you for your feedback. We apologize for the longer order delay than announced. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again.

Acheteur Vérifié

Published on 06/01/2020 à 07h11 following a purchase from 22/12/2019

Very short delivery time, very serious site

Translated reviews

Acheteur Vérifié

Published on 05/01/2020 à 16h22 following a purchase from 14/12/2019

Pleasant site and easy to find what you are looking for

Translated reviews

Acheteur Vérifié

Published on 03/01/2020 à 21h31 following a purchase from 07/12/2019

Item received not compliant with the order placed. And no response to complaints

Translated reviews

Response from Wesco Published on 07/01/2020

Hello and thank you for your feedback. We have taken your request into account and apologize for the error on the product. However, we are waiting to receive the photos of what you received. Please do not hesitate to contact our customer service to process your request.

Acheteur Vérifié

Published on 03/01/2020 à 17h45 following a purchase from 22/12/2019

Everything went very well, the order arrived very quickly

Translated reviews

Acheteur Vérifié

Published on 03/01/2020 à 14h09 following a purchase from 15/12/2019

Delivery within the set deadline... but 2 nuts missing (4 were necessary!!) to fix the bed. I have therefore not yet been able to finalize the assembly.

Translated reviews

Acheteur Vérifié

Published on 02/01/2020 à 17h01 following a purchase from 17/12/2019

Very professional and elegant packaging. I didn't need gift wrap, my nephew was happy with just the provided box. Arrived 2 days earlier than announced and just in time for the surprise Christmas organized due to train strikes. Thank you Wesco!

Translated reviews

Acheteur Vérifié

Published on 02/01/2020 à 14h30 following a purchase from 24/12/2019

It's great, my granddaughter loves them!! Thank you!!!!

Translated reviews

Acheteur Vérifié

Published on 02/01/2020 à 12h48 following a purchase from 21/12/2019

Fast and careful shipping, product compliant, no issues.

Translated reviews

Acheteur Vérifié

Published on 02/01/2020 à 12h11 following a purchase from 16/10/2019

Very good reception of the ordered products

Translated reviews

Acheteur Vérifié

Published on 02/01/2020 à 11h31 following a purchase from 07/11/2019

Always good products for our welcome of the little ones!

Translated reviews

Acheteur Vérifié

Published on 02/01/2020 à 08h40 following a purchase from 24/12/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 01/01/2020 à 18h35 following a purchase from 14/12/2019

A bit expensive

Translated reviews

Acheteur Vérifié

Published on 01/01/2020 à 16h59 following a purchase from 24/12/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 01/01/2020 à 13h33 following a purchase from 05/12/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 31/12/2019 à 17h56 following a purchase from 22/12/2019

Order compliant

Translated reviews

Acheteur Vérifié

Published on 31/12/2019 à 17h04 following a purchase from 22/12/2019

Toppppp

Translated reviews

Acheteur Vérifié

Published on 31/12/2019 à 16h48 following a purchase from 22/11/2019

Very good rug, meets our expectations

Translated reviews

Acheteur Vérifié

Published on 31/12/2019 à 15h33 following a purchase from 05/12/2019

Missing part of my order! I wrote to customer service and received no response regarding the item I did not receive!

Translated reviews

Response from Wesco Published on 07/01/2020

Hello. Thank you for your comment and we are sorry to hear that part of your order was missing. Our customer service has taken your request into account and will process it as soon as possible to regularize your situation.

Acheteur Vérifié

Published on 31/12/2019 à 15h20 following a purchase from 02/12/2019

When I ordered, the item was in stock. I had to call to find out why I hadn't received my item yet, and the response was that it was not in stock, so a month of waiting, I find that not very correct.

Translated reviews

Response from Wesco Published on 07/01/2020

Hello and thank you for your review. Although we are pleased with the enthusiasm of our customers, stocks sometimes struggle to meet your expectations and we are sorry for that. We understand your dissatisfaction and apologize again for this setback.

Acheteur Vérifié

Published on 31/12/2019 à 14h11 following a purchase from 21/12/2019

Poorly organized.

Translated reviews

Response from Wesco Published on 07/01/2020

Hello and thank you for your feedback. We strive to meet all your expectations and work daily to provide complete satisfaction to each of you. Sometimes, there are unforeseen circumstances. However, we hope that your order has brought you complete satisfaction.

Acheteur Vérifié

Published on 31/12/2019 à 11h53 following a purchase from 27/11/2019

Very pleasant site to browse, easy to order the desired products. Excellent after-sales service with great listening quality and very high responsiveness.

Translated reviews

Acheteur Vérifié

Published on 31/12/2019 à 11h38 following a purchase from 09/12/2019

Correct product.

Translated reviews

Acheteur Vérifié

Published on 30/12/2019 à 21h03 following a purchase from 22/12/2019

I will return to this site which is very good. It's nice to find things suitable for different children. Fast delivery, perfect products.

Translated reviews

Acheteur Vérifié

Published on 30/12/2019 à 16h13 following a purchase from 16/12/2019

Everything is okay.

Translated reviews

Acheteur Vérifié

Published on 30/12/2019 à 00h38 following a purchase from 24/10/2019

Very well-designed site and high-quality product.

Translated reviews

Acheteur Vérifié

Published on 29/12/2019 à 20h19 following a purchase from 19/12/2019

Very good but it's a shame there are no little characters to put on the fingers.

Translated reviews

Acheteur Vérifié

Published on 29/12/2019 à 16h29 following a purchase from 22/12/2019

ORDER AND DELIVERY immediate.

Translated reviews

Acheteur Vérifié

Published on 29/12/2019 à 15h40 following a purchase from 16/11/2019

No issues with this site.

Translated reviews

Acheteur Vérifié

Published on 29/12/2019 à 15h37 following a purchase from 15/12/2019

No issues with this product.

Translated reviews

Acheteur Vérifié

Published on 29/12/2019 à 13h27 following a purchase from 20/12/2019

Order and delivery respected and on time despite the order date being 2 days before Christmas, delivered on the 24th at 8:30 AM.

Translated reviews

Acheteur Vérifié

Published on 29/12/2019 à 08h17 following a purchase from 15/12/2019

Perfect. Timely delivery, quality.

Translated reviews

Acheteur Vérifié

Published on 28/12/2019 à 17h57 following a purchase from 22/12/2019

Interesting price, deadlines announced before Christmas were met. Good experience on this site.

Translated reviews

Acheteur Vérifié

Published on 28/12/2019 à 16h22 following a purchase from 21/12/2019

Fast and reliable delivery, products in good condition.

Translated reviews