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A
Rating: 5 out of 5
Very good follow-up of the order, delivery on the scheduled date by a very pleasant employee. Thank you
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Easy access site and delivery as per the order. It is also a French manufacturing!
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A
Rating: 5 out of 5
Very good. Fast shipping. Product as described.
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A
Rating: 5 out of 5
Easy to use
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A
Rating: 5 out of 5
Very clear site! We know what we are ordering; so no unpleasant surprises!
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A
Rating: 5 out of 5
Fast delivery and the choice on the site is very clear.
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
The site is complete and functional. Super fast delivery!
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A
Rating: 5 out of 5
Fast delivery, complete and order in perfect condition!
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A
Rating: 5 out of 5
Serious
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A
Rating: 4 out of 5
There are very affordable items and others a little less so.
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A
Rating: 5 out of 5
Order and delivery okay
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A
Rating: 2 out of 5
Hello, on the small crossing module, 2 items arrived with tears and cuts, although they were all packed together. How can I send you the photos corresponding to the damages and especially remedy this problem? Thank you for your response! I have already ordered psycho-motor equipment from you and this is the first time it has arrived in this condition! Thank you for your response! Valérie Sohawon MJC Monplaisir
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Response from Wesco
Hello and thank you for your feedback. We are sorry to hear that the received material does not meet your expectations. We apologize for this. We invite you to contact us by email at [email protected] attaching photos so that we can proceed with an exchange.
A
Rating: 5 out of 5
Order, delivery, everything is perfect. Too bad that for a group order like ours, we can't each have our own paper order.
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A
Rating: 5 out of 5
Extremely professional. Serious, efficient, and attentive. Very wide choice of quality products. It's a pleasure to work with them, whether as a professional in early childhood or as a mom.
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A
Rating: 5 out of 5
The postman delivered the order to a homonymous person... so I called customer service. The person on the phone was very kind. The package, although it was not delivered to my home, arrived quickly:)
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A
Rating: 5 out of 5
navigation on the site is not simple, good quality of service and delivery
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A
Rating: 5 out of 5
Very clear
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A
Rating: 5 out of 5
toy delivered quickly, serious delivery service.
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A
Rating: 4 out of 5
Perfect quality-price ratio.
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A
Rating: 5 out of 5
Product corresponding to my expectations
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A
Rating: 4 out of 5
Only the delivery time is a bit long but satisfied with the site and the products offered I would recommend
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A
Rating: 4 out of 5
Good, no problems to report.
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A
Rating: 5 out of 5
completely satisfied
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A
Rating: 5 out of 5
Simple order, fast delivery, products conform to descriptions.
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A
Rating: 5 out of 5
Everything went well, the site is easy to access
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A
Rating: 5 out of 5
Good follow-up in terms of information during this strike period.
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A
Rating: 5 out of 5
Very bulky packaging, received quickly and in good condition
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A
Rating: 5 out of 5
Quality product and fast delivery
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A
Rating: 5 out of 5
Very good
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A
Rating: 4 out of 5
Lots of choices and good ideas
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A
Rating: 5 out of 5
everything met my expectations
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A
Rating: 4 out of 5
Well packaged bed, sent on time.
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A
Rating: 5 out of 5
Very satisfied, very simple to use the site.. fast delivery
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A
Rating: 5 out of 5
Simple and well designed
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A
Rating: 5 out of 5
Many quality products and in interesting quantities
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A
Rating: 5 out of 5
First order, nothing to say. Satisfied.
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A
Rating: 4 out of 5
Fast order and very well packaged
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A
Rating: 1 out of 5
Big delay in delivery, lack of information regarding the tracking of the package, unfortunate when it is for professional use! I had to buy another changing mat while waiting to receive the Wesco... I pointed out that a commercial gesture would be welcome but I am currently without any response!!!
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Response from Wesco
Hello, we thank you for your feedback. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. Our logistics service has been informed of this situation and will take the necessary measures to ensure that this does not happen again. To apologize, our customer service offered you compensation on your order. We hope that this has brought you complete satisfaction.
A
Rating: 2 out of 5
I have received the 4 sensory light balls, 1 does not light up and a second one is half-lit. Message sent since December 1, no response... I am waiting...
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Response from Wesco
Hello and thank you for your feedback. We place great importance on the quality of our services and products. We hope that your new light balls bring you complete satisfaction.