Customer reviews of Wesco

9 /10

Based on 15 079 published reviews

5 10,7k 71% 4 2 638 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié

Published on 04/09/2019 à 15h19 following a purchase from 30/08/2019

I quickly found what I wanted, quick order and ultra-fast delivery for the return.

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Acheteur Vérifié

Published on 04/09/2019 à 14h45 following a purchase from 31/07/2019

Everything is impeccable except the delivery is very slow

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Acheteur Vérifié

Published on 04/09/2019 à 09h53 following a purchase from 26/08/2019

Always perfect, the order even arrived 2 days before the estimated date

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Acheteur Vérifié

Published on 04/09/2019 à 08h40 following a purchase from 22/08/2019

Excellent site dedicated to early childhood. High-quality products.
I am unhappy with the delivery, independent of Wesco.

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Acheteur Vérifié

Published on 04/09/2019 à 06h25 following a purchase from 23/08/2019

I am delighted with my order. The products are of excellent quality. And the delivery is extremely fast. I will order again. Thank you.

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Acheteur Vérifié

Published on 04/09/2019 à 00h13 following a purchase from 12/08/2019

easy access

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Acheteur Vérifié

Published on 03/09/2019 à 21h59 following a purchase from 24/08/2019

quality products

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Acheteur Vérifié

Published on 03/09/2019 à 21h35 following a purchase from 22/08/2019

Very good

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Acheteur Vérifié

Published on 03/09/2019 à 18h58 following a purchase from 28/08/2019

very good site, fast shipping

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Acheteur Vérifié

Published on 03/09/2019 à 17h48 following a purchase from 20/08/2019

Very good

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Acheteur Vérifié

Published on 03/09/2019 à 15h53 following a purchase from 31/07/2019

Great

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Acheteur Vérifié

Published on 03/09/2019 à 15h20 following a purchase from 09/08/2019

Delivery too late, very disappointed

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Response from Wesco Published on 20/09/2019

Hello and thank you for your feedback. We are absolutely sorry that the delay does not suit you. Unfortunately, your order was sent just before August 15th and deliveries are often disrupted by this holiday. We hope your items bring you satisfaction.

Acheteur Vérifié

Published on 03/09/2019 à 14h40 following a purchase from 22/08/2019

Easy access and simple to use.

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Acheteur Vérifié

Published on 03/09/2019 à 13h46 following a purchase from 25/08/2019

Timelines respected and compliance of the shipment... Nothing to report

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Acheteur Vérifié

Published on 03/09/2019 à 13h46 following a purchase from 26/08/2019

I only received part of the boxes, resulting in only having the legs of the ordered table and the chairs: no tabletop. I have not been contacted since the delivery yesterday afternoon to provide any information or anything.

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Response from Wesco Published on 20/09/2019

Hello and thank you for your feedback. We are sorry to have made you wait three days to send you the rest of your order. We hope you are satisfied with your choice and look forward to seeing you again soon on wesco.fr.

Acheteur Vérifié

Published on 03/09/2019 à 13h43 following a purchase from 26/08/2019

I found the colored chalks loose and broken in the package

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Response from Wesco Published on 20/09/2019

Hello and thank you for your feedback. We hope your new chalks bring you satisfaction and we look forward to seeing you again soon on wesco.fr.

Acheteur Vérifié

Published on 03/09/2019 à 12h59 following a purchase from 23/07/2019

Navigation on the site without difficulty, delivery on the scheduled date and product matching our expectations

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Acheteur Vérifié

Published on 03/09/2019 à 06h56 following a purchase from 03/08/2019

20/20

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Acheteur Vérifié

Published on 03/09/2019 à 05h49 following a purchase from 19/08/2019

Fast and careful delivery

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Acheteur Vérifié

Published on 02/09/2019 à 19h18 following a purchase from 24/08/2019

Very satisfied with the speed of delivery

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Acheteur Vérifié

Published on 02/09/2019 à 15h20 following a purchase from 26/08/2019

The products are good, but the site is sooo slow to load ...
Always amazed at each visit...

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Acheteur Vérifié

Published on 02/09/2019 à 15h14 following a purchase from 26/08/2019

I paid shipping fees almost equivalent to the price of my purchase only to not receive my package on time

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Response from Wesco Published on 03/09/2019

We thank you for your feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. You received your package two days after placing your order. The delivery was made according to your requests and without any issues on the desired date and location. We understand your eagerness to receive our products and thank you for it.

Acheteur Vérifié

Published on 02/09/2019 à 12h57 following a purchase from 22/08/2019

Very good product, corresponds to the description, good packaging for shipping, nothing to say, I recommend without hesitation

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Acheteur Vérifié

Published on 02/09/2019 à 12h30 following a purchase from 10/07/2019

very good

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Acheteur Vérifié

Published on 01/09/2019 à 21h08 following a purchase from 13/08/2019

Very good site. Serious!! missing the payment in 4 installments which could facilitate orders.

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Acheteur Vérifié

Published on 01/09/2019 à 20h46 following a purchase from 13/07/2019

easy to navigate

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Acheteur Vérifié

Published on 01/09/2019 à 20h28 following a purchase from 22/08/2019

Very good product
Very satisfied

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Acheteur Vérifié

Published on 01/09/2019 à 10h39 following a purchase from 21/08/2019

very practical

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Acheteur Vérifié

Published on 01/09/2019 à 08h13 following a purchase from 08/07/2019

Order of a rug for delivery scheduled for J+5. On the day, no delivery and no message from Wesco. On J+10 I sent an email. Response: we will deliver but later without giving a date. Summary: effective delivery more than 30 days later. No commercial gesture. Very bad customer experience

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Response from Wesco Published on 20/09/2019

Hello and thank you for your feedback. We are sorry that we did not deliver according to our standards. Unfortunately, we have been victims of our success and the selected item has been particularly popular. We hope that our commercial gesture combined with the quality of our favorite rug will bring you satisfaction.

Acheteur Vérifié

Published on 01/09/2019 à 07h36 following a purchase from 15/08/2019

No comments

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Acheteur Vérifié

Published on 31/08/2019 à 18h47 following a purchase from 22/08/2019

very good

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Acheteur Vérifié

Published on 31/08/2019 à 18h17 following a purchase from 20/08/2019

Very good

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Acheteur Vérifié

Published on 31/08/2019 à 14h52 following a purchase from 23/08/2019

A stool was delivered instead of the mirror ordered

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Response from Wesco Published on 03/09/2019

Thank you for this feedback. We place great importance on the quality of our services, whether it is listening or advice. You can contact our after-sales service team by email: [email protected] who is at your complete disposal.

Acheteur Vérifié

Published on 31/08/2019 à 09h35 following a purchase from 18/08/2019

This site is very reliable.
The products are always in accordance with the photos and their description.

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Acheteur Vérifié

Published on 28/08/2019 à 20h38 following a purchase from 20/08/2019

VERY SATISFIED EASY ORDER PERFECT PRODUCT DELIVERY WITHOUT PROBLEM

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Acheteur Vérifié

Published on 28/08/2019 à 19h49 following a purchase from 19/08/2019

2 packages arrived very damaged. When I opened one of them, 2 cans of paint were damaged

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Response from Wesco Published on 20/09/2019

Hello and thank you for your feedback. Despite all the care we take in preparing your packages, sometimes transportation does not go as planned. We apologize and hope that your new paint cans fully satisfy you.

Acheteur Vérifié

Published on 28/08/2019 à 16h37 following a purchase from 13/08/2019

I am very happy with the delivery

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Acheteur Vérifié

Published on 28/08/2019 à 16h33 following a purchase from 20/08/2019

Product conforms

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Acheteur Vérifié

Published on 28/08/2019 à 16h03 following a purchase from 20/08/2019

Super

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Acheteur Vérifié

Published on 28/08/2019 à 15h39 following a purchase from 15/08/2019

Perfect

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