Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 4 and 5 stars

Reset filters

Acheteur Vérifié

Published on 05/03/2019 à 09h14 following a purchase from 21/12/2018

lack of precision on delivery times, game instructions

Translated reviews

Acheteur Vérifié

Published on 05/03/2019 à 09h13 following a purchase from 03/01/2019

there are very nice products, suitable and of quality, overall, I think that the delivery times are respected.

Translated reviews

Acheteur Vérifié

Published on 05/03/2019 à 08h21 following a purchase from 23/02/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 05/03/2019 à 07h25 following a purchase from 25/02/2019

Fast delivery, compliant.

Translated reviews

Acheteur Vérifié

Published on 05/03/2019 à 00h46 following a purchase from 23/02/2019

very clear, practical site

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 22h52 following a purchase from 15/12/2018

Good, however a lot of delay for a product... However, this is the first time....

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 20h47 following a purchase from 22/02/2019

Clear, ergonomic, detailed site. Scheduled and fast delivery.

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 20h33 following a purchase from 23/02/2019

Deadlines respected and well-cared packaging! Very satisfied!

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 19h45 following a purchase from 23/02/2019

Very good site. Easy and varied

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 19h05 following a purchase from 24/02/2019

Deadline, delivery, packaging, item... everything was perfect.

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 18h58 following a purchase from 07/02/2019

very satisfied with the site

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 18h21 following a purchase from 25/02/2019

Delivery was done without problems and quickly

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 18h07 following a purchase from 08/02/2019

Good quality products, fast delivery

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 18h02 following a purchase from 24/02/2019

Good

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 17h45 following a purchase from 24/02/2019

Very nice site

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 17h24 following a purchase from 26/02/2019

Nothing negative to report

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 16h59 following a purchase from 21/02/2019

Good product

Translated reviews

Acheteur Vérifié

Published on 04/03/2019 à 09h22 following a purchase from 21/12/2018

Very good

Translated reviews

Acheteur Vérifié

Published on 03/03/2019 à 21h02 following a purchase from 16/02/2019

Good

Translated reviews

Acheteur Vérifié

Published on 03/03/2019 à 13h02 following a purchase from 15/02/2019

Following a bug on the site, after canceling my first order, I ultimately received 2 shipments. Then a big problem with the carrier GLS who did not want to give me one order without the other. As a result, received on the 28th instead of the 20th, 2 charges and the wrong order still not refunded to this day. Good daily telephone communication to resolve the issue, but too many different contacts.

Translated reviews

Response from Wesco Published on 18/04/2019

Hello and thank you for your feedback. We attach great importance to providing you with quality service. As a French SME, we have chosen not to use a call center and thus handle your requests with all our attention. This choice sometimes implies delays but guarantees local economic dynamism and the maintenance of our values. We thank you for your patience and hope to see you again soon on our site.

Acheteur Vérifié

Published on 03/03/2019 à 10h26 following a purchase from 14/02/2019

We received your package on time as expected, thank you for your professionalism

Translated reviews

Acheteur Vérifié

Published on 03/03/2019 à 10h07 following a purchase from 16/02/2019

Smooth and pleasant site

Translated reviews

Acheteur Vérifié

Published on 02/03/2019 à 21h42 following a purchase from 18/02/2019

Correct, I am somewhat mixed. I don't know if I would place another order. This is the second time I have been a bit disappointed.

Translated reviews

Acheteur Vérifié

Published on 02/03/2019 à 20h50 following a purchase from 19/02/2019

Order delivered very quickly and as announced

Translated reviews

Acheteur Vérifié

Published on 02/03/2019 à 19h46 following a purchase from 27/01/2019

Clear product descriptions. Navigation on the site is simple.

Translated reviews

Acheteur Vérifié

Published on 02/03/2019 à 16h48 following a purchase from 19/02/2019

A very beautiful site, very rich. But you need to have quite a bit of time to make your choice. As a grandmother of 3 children aged 2, 6, and 9, whom I don't see often, I often look for a gift without having a specific idea. What would make my task easier would be a search by age. For example: I'm looking for a gift — for a 6-year-old boy — in all areas — between 20 and 30 euros. (Only to save time, of course.)

Translated reviews

Response from Wesco Published on 04/03/2019

Hello, thank you for your feedback on your experience. To help you, we have a gift idea engine that could assist you with your future searches: https://www.wesco.fr/idees-cadeaux-en-1-clic

Acheteur Vérifié

Published on 02/03/2019 à 15h56 following a purchase from 20/02/2019

Fast and without any issues

Translated reviews

Acheteur Vérifié

Published on 02/03/2019 à 15h50 following a purchase from 20/02/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 02/03/2019 à 15h22 following a purchase from 21/02/2019

As a site mainly used for professionals, the prices are a bit high

Translated reviews

Acheteur Vérifié

Published on 28/02/2019 à 17h15 following a purchase from 19/02/2019

Very good.

Translated reviews

Acheteur Vérifié

Published on 28/02/2019 à 10h21 following a purchase from 06/01/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 28/02/2019 à 09h24 following a purchase from 16/02/2019

Fast delivery

Translated reviews

Acheteur Vérifié

Published on 28/02/2019 à 09h01 following a purchase from 19/02/2019

Fast delivery

Translated reviews

Acheteur Vérifié

Published on 27/02/2019 à 22h15 following a purchase from 20/02/2019

Good site

Translated reviews

Acheteur Vérifié

Published on 27/02/2019 à 19h51 following a purchase from 17/02/2019

Order as expected, delivery ok

Translated reviews

Acheteur Vérifié

Published on 27/02/2019 à 16h50 following a purchase from 19/02/2019

Fast and simple

Translated reviews

Acheteur Vérifié

Published on 27/02/2019 à 13h29 following a purchase from 20/02/2019

Nothing to complain about, everything is perfect

Translated reviews

Acheteur Vérifié

Published on 27/02/2019 à 13h19 following a purchase from 18/02/2019

Excellent
Everything is ok

Translated reviews

Acheteur Vérifié

Published on 27/02/2019 à 11h18 following a purchase from 19/02/2019

Very satisfied. Fast and careful shipping, very good quality product

Translated reviews

Acheteur Vérifié

Published on 27/02/2019 à 08h19 following a purchase from 19/02/2019

Careful service.

Translated reviews