Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 4 and 5 stars

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2019
Always conforms to the description. Deliveries on time. Very satisfied.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/12/2018
Faster delivery than expected. Material conforms to expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/12/2018
Lots of choices and quality items
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
Super site. Quality products. Delivery time more than acceptable. This is not my first order and I will continue my purchases on this site. The only downside is that the packaging of the children's chairs is very light which led to a piece of plastic from a broken chair. I recommend this site with my eyes closed.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/11/2018
Good but not always easy to find sizes or dimensions (e.g.: mistake in my first order of corner armchairs!)
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 05/01/2019
Missing a piece of an item and no one answered my question about it in customer service.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/01/2019
As a mother of a disabled child, wesco offers many adapted and essential things.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/12/2018
Clear and practical
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2019
Varied and quality products. Shipping costs are reasonable, delivery is fast.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/01/2019
Super bed. Perfect, it's really what I wanted
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2019
The site is very well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/01/2019
Simple site and many interesting products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/01/2019
This is my first purchase on wesco.fr and I am very happy with it. Very fast delivery, we are notified when we are going to be delivered (I was even warned 1/2 hour before the delivery person arrived :)) ) . very friendly staff. Item conforms to what I was looking for....
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/12/2018
Very good. The rug arrived packaged in thick plastic, which did tear during delivery. The rug was not damaged but dirty, a bit of a shame!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2018
ease of placing the order, email tracking of my order step by step.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
Very good quality in line with the photo
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
Very good packaging, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/01/2019
Order received quickly and product as described and of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/12/2018
Thank you very much,
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2018
Great. I recommend to everyone.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Quality and speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/01/2019
well-selected products, prices in line with quality, fast shipping
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/01/2019
Good site
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 19/12/2018
Order of three tricycles for the Christmas gift for two kindergarten classes, they arrived 3 days after the announced deadline, the children were very disappointed to see nothing under the tree upon their return from vacation... Moreover, in the packages we did not have the correct bolts to proceed with the assembly and with the delivery delay, it was impossible to return them, we had to manage on our own. This is very disappointing for a brand that is a reference in the field of children's equipment..
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Response from Wesco
Hello and thank you for your feedback. Unfortunately, deliveries to schools have been stopped during the end-of-year holidays. It is indeed difficult to receive packages when the premises are closed. We ask you to please excuse us to the children. Regarding the bolts, we invite you to contact customer service at [email protected]
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Very fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/11/2018
great product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2018
The product descriptions are sufficient to make a purchasing decision.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Excellent service, shipment received on time. I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
Fast delivery, great packaging!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
everything was perfect. product delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/01/2019
Fast shipping, product as described, sturdy packaging, but a bit large compared to the content.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/01/2019
no delivery issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/12/2018
Accessible.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/12/2018
Fluid, playful.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/12/2018
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/12/2018
3rd order and still very satisfied with the ordered products and fast delivery! Thank you.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/12/2018
Good products. Delivery needs to be reviewed: received a text with a phone number to change the delivery day and time but impossible to reach this carrier. So blocked from 8am to 4pm. Not great before Christmas and the issues on the roads at this time!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/12/2018
Fast, and conforms.
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