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Rating: 4 out of 5
package well received and whole
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 4 and 5 stars
Reset filtersM
Rating: 5 out of 5
The 2 references correspond exactly to the description and to what I was expecting.
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E
Rating: 1 out of 5
Unprotected products that arrived very damaged. I am not satisfied with the service.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry that the products arrived damaged and we sincerely apologize. In order to provide you with a solution, could you please write to us at [email protected] (specifying your order number, the relevant references, and attaching a few photos of the damaged products)? We thank you in advance for these elements and we hope that you will give us a second chance to make a better impression during your next experience on our site. Have a nice day.
É
Rating: 4 out of 5
Well packaged parcels
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G
Rating: 4 out of 5
Perfect!
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R
Rating: 5 out of 5
package conforms to my order
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G
Rating: 5 out of 5
Always satisfied with Wesco's services
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C
Rating: 5 out of 5
Perfect
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-
Rating: 4 out of 5
Responsive customer service, fast shipping
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E
Rating: 5 out of 5
Fast order and delivery. Competitive prices and free shipping if a promotional code is available.
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L
Rating: 5 out of 5
Very happy with my order and the receipt of the package. I would recommend without hesitation.
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M
Rating: 2 out of 5
The arrived material was broken.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We sincerely apologize for the damaged material during transport. Our customer service has received your complaint. We invite you to send them the last missing elements so that your file can be processed as soon as possible (photos of the damaged products). We thank you in advance and hope that you will give us a second chance to make a better impression during your next experience on our site. Have a nice day.
F
Rating: 5 out of 5
Very satisfied with the modeling clay and especially the modeling sand
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A
Rating: 5 out of 5
Perfect
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S
Rating: 5 out of 5
Excellent product
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R
Rating: 5 out of 5
I find the quality of the furniture superb.
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P
Rating: 5 out of 5
Perfect
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C
Rating: 2 out of 5
Articles that do not stand the test of time
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Response from Wesco
Hello and thank you for taking the time to share your experience. We are sincerely sorry to learn that our products did not meet your expectations. Quality and durability are at the heart of our commitments, and we wish to understand the situation better in order to assist you. Our customer service is available at 05 49 800 166 to discuss the issues encountered and find the most suitable solution. Have a nice day.
M
Rating: 5 out of 5
Perfect However, the instructions are poorly explained
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M
Rating: 5 out of 5
Delivered faster than expected!
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E
Rating: 5 out of 5
Perfect, thank you very much
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C
Rating: 4 out of 5
The snoezelen material is top-notch.
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A
Rating: 5 out of 5
In line with what I expected
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P
Rating: 5 out of 5
Everything was perfect
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M
Rating: 5 out of 5
Today in retirement, I worked in a nursery and had the opportunity to place many orders with you. I know the quality of your products. Thank you
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A
Rating: 5 out of 5
Perfect!
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S
Rating: 5 out of 5
Very good condition
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M
Rating: 5 out of 5
Very happy with the high-quality products!!! The delivery was a bit long (10 days). Thank you and best regards,
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H
Rating: 5 out of 5
Perfect
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-
Rating: 5 out of 5
Super quality
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C
Rating: 2 out of 5
For a first order, I received a rug instead of 2 mattresses... Very dissatisfied, I am now waiting for a commercial gesture for the loss of time and the disruption caused.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sincerely sorry for the error that occurred during the preparation of your order and we apologize again. Our customer service has proceeded to resend the correct products and we hope they will bring you complete satisfaction. We hope you will give us a second chance to make a better impression during your next visit to our site. Have a nice day.
H
Rating: 5 out of 5
article corresponding to my expectations
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C
Rating: 5 out of 5
Nothing to report
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V
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Tb products and delivery conditions on time
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C
Rating: 5 out of 5
nothing to say about the delivery
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-
Rating: 4 out of 5
Good after-sales service
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M
Rating: 4 out of 5
Package in good condition. To see over time, the items conform to the description
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M
Rating: 4 out of 5
The order is perfect, but the billing is not under the correct heading. I have made a request for a change, especially since the order was correct on the quote.
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D
Rating: 5 out of 5
perfect
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