Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Hello,
I was very satisfied with the speed and quality of the packaging.
However, there is an error with one toy (old version instead of the new one) and after contacting customer service a week ago, I still have no response and my daughter's birthday is tomorrow.
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Response from Wesco
Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the complete satisfaction of its customers. The preparation of your order was not done correctly and we apologize for that. Our logistics service has been informed of the situation and we are doing everything we can to make the exchange within the deadlines. Our apologies, wishing you good family moments.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/06/2018
However, I had taken a Chronopost to get it quickly... and it arrived a week later!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Perfect as a spare bed for my little 2-year-old.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Magnificent site but too expensive, no discount for childminders, it's a shame
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Serious and quick...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/06/2018
Fast and efficient.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Very good site for early childhood professionals, but too expensive for childminders.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Fast, perfect, the products are of quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/05/2018
Very clear!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/06/2018
Beautiful presentation. Clear
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
I recommend it. Quality product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/06/2018
Perfect, order received early.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Great
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Super happy, I am really delighted, everything meets my expectations, well done Wesco
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/05/2018
Very good site with good products
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/06/2018
Apart from the product which is very expensive for what it is (there has been a noticeable decline in quality over time, I also have the old version), the transaction was carried out quite correctly.
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Response from Wesco
Hello and thank you for your feedback. We put our heart into designing and manufacturing equipment of impeccable quality. The safety of children is our priority. To this end, we have created an internal quality testing laboratory that initially validates our creations. These are then tested in an external laboratory to definitively validate them. Each product we sell meets the strictest standards, this is our trademark. We hope you will appreciate the durability of your purchase.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/06/2018
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/06/2018
Very good. Short delivery time, impeccable package. Quality products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Reactive and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/06/2018
In line with what I expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Excellent.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2018
very good
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 08/06/2018
Very disappointed. I had ordered natural colored clay for my daughter's birthday and received yellow clay that is much less pretty. Too late to exchange.
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Response from Wesco
Hello and thank you for this comment. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The preparation of your order was not done correctly and we apologize for that. Our logistics service is aware of the situation and we are doing everything we can to ensure that this does not happen again. Have good times with your family.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2018
intuitive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Very good for the deadlines and the packaging, nothing to complain about, I am very satisfied with my purchase at Wesco
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/06/2018
Fast delivery time. Order met my expectations.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/06/2018
Good. Convenient. Interesting items.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Very good
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/05/2018
Delivery time doubled compared to the initial announcement (almost 1 month) / no information from customer service, no commercial gesture ... very disappointed by their lack of consideration
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Response from Wesco
Hello and thank you for this feedback. Wesco places the utmost importance on the quality of its services and the full satisfaction of its customers. The delivery of your order was not carried out according to Wesco's quality commitments. The customer service and logistics teams have been informed of this situation. We apologize. Our customer service is at your complete disposal at 05 49 80 01 66 for any further information.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Very good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
very comprehensive, a lot of references but navigation can be a bit difficult (the play mats are in many different 'chapters', hard to compare them all at a glance for example)
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/06/2018
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/06/2018
Fast and very good quality products
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/06/2018
Excellent in every way. Fast and careful delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/06/2018
Very good site
Order arrived early
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/05/2018
Flawless
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/06/2018
I have been ordering from WESCO for a long time. Always satisfied
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