Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
My package was supposed to arrive today so I took a day off to be present and my package did not arrive. I called you and was told it will be delivered on Thursday. I have to take another day off to receive my package. I am really very unhappy for a first purchase.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We fully understand your dissatisfaction and we sincerely apologize for this setback, especially frustrating as it was your first order. Unfortunately, we do not have control over the delivery schedules of the carriers, but we will pass your comment to our logistics department so that it can be taken into account. We hope to regain your trust by providing you with a more satisfactory experience on your next order. Have a nice day.
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Ecole Maternelle Honoré De Balzac -.
Rating: 5 out of 5
following a purchase from 29/08/2025
Very well
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Robert V.
Rating: 5 out of 5
following a purchase from 04/09/2025
Order received within the indicated time and compliant
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Sonia B.
Rating: 5 out of 5
following a purchase from 29/08/2025
Quality product.
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Pierre C.
Rating: 4 out of 5
following a purchase from 27/08/2025
Nothing to complain about, except that customer service is unreachable by phone...
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Marion R.
Rating: 5 out of 5
following a purchase from 23/07/2025
Items compliant and arrived safely at another address during the summer period.
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Julie W.
Rating: 5 out of 5
following a purchase from 02/09/2025
The inclined plane is very good (even if a system to attach the 2 parts together would be better) but the packaging was clearly insufficient as 2 corners of the tray were damaged upon unpacking and the box was taped by the post with a message "The Post must have reinforced your package."
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Mireille S.
Rating: 1 out of 5
following a purchase from 01/08/2025
More than a month delay between the order and delivery without news from the site forcing me to follow up for information!!
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Response from Wesco
Hello and thank you for taking the time to share your situation with us. We sincerely apologize for the delay in the delivery of your order. This setback is related to a supply delay, and we acknowledge that we have lacked communication on this matter. Your feedback is valuable to us and helps us improve our services. We hope you will give us the opportunity to provide you with a more satisfactory experience on your next order at wesco.fr. Have a nice day.
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Kathy P.
Rating: 5 out of 5
following a purchase from 31/08/2025
Super
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Sandrine R.
Rating: 5 out of 5
following a purchase from 24/08/2025
Very beautiful furniture as always, the quality is there. Never disappointed.
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Terre Des Fleurs -.
Rating: 2 out of 5
following a purchase from 26/08/2025
damaged light bar received on the side ...given the price this is not acceptable.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry that your product arrived damaged and we sincerely apologize. Despite the care taken in preparing our orders, it can happen that unforeseen events occur during transport. In order to provide you with a solution, we invite you to write to us at [email protected] (specifying your order number and attaching a photo of the damaged product). While waiting for your response, we wish you a very good day.
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Sihame B.
Rating: 5 out of 5
following a purchase from 28/08/2025
Perfectly met my expectations and quite fast delivery, I recommend
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Cesap L.
Rating: 5 out of 5
following a purchase from 29/08/2025
Excellent service, responsive and fast
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Françoise M.
Rating: 5 out of 5
following a purchase from 26/08/2025
Very serious both in quality and delivery
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Alexandra G.
Rating: 4 out of 5
following a purchase from 29/08/2025
I am happy but I admit that in terms of size it's a bit tight I will see if there are larger sizes
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Asia M.
Rating: 5 out of 5
following a purchase from 30/08/2025
Nickel
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Elie T.
Rating: 4 out of 5
following a purchase from 29/08/2025
Package received in good condition with the ordered quantities. The only small downside is the shipping time of about 2 weeks, which is a bit long.
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Association La Causerie -.
Rating: 1 out of 5
following a purchase from 17/07/2025
A disaster... Order that was supposed to be delivered on September 2nd that I am still waiting for. I am told that the person in charge of our order will return from vacation on 09/16 and since then, it's radio silence... Customer service needs to be reviewed.
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Sidonie D.
Rating: 5 out of 5
following a purchase from 28/08/2025
Super.
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Crèche Castérès -.
Rating: 5 out of 5
following a purchase from 27/08/2025
The bags of screws were open in the box missing screws
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Response from Wesco
Hello and thank you for taking the time to leave a review. We are sorry for the problem encountered and we apologize. In order to send you the missing screws, could you please write to our customer service at [email protected] specifying your order number and the relevant reference? We thank you in advance for your feedback and hope to provide you with a smoother experience on your next order. Have a nice day.
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Vaillant P.
Rating: 5 out of 5
following a purchase from 25/08/2025
Delivered with care, on time
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Sabine E.
Rating: 5 out of 5
following a purchase from 20/08/2025
Perfect order, delivery very good! Just the delivery time was a bit long!
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Nadia H.
Rating: 5 out of 5
following a purchase from 28/08/2025
Yes wesco very good quality
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Alexandra D.
Rating: 5 out of 5
following a purchase from 27/08/2025
Beautiful quality
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Severine M.
Rating: 5 out of 5
following a purchase from 01/09/2025
Very good quality price
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Charles L.
Rating: 5 out of 5
following a purchase from 23/08/2025
Quality product, meets my expectations.
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Murielle V.
Rating: 4 out of 5
following a purchase from 26/08/2025
Reasonable price Good quality Delivery a bit long
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Ecole Montessori Saint Louis -.
Rating: 4 out of 5
following a purchase from 16/08/2025
Very good quality products but delivery times a bit too long
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Stephanie D.
Rating: 5 out of 5
following a purchase from 30/08/2025
At the top
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Marielle R.
Rating: 5 out of 5
following a purchase from 23/08/2025
the stickers are too small and I thought the puzzles were bigger.
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Andrea M.
Rating: 5 out of 5
following a purchase from 21/08/2025
Good quality product
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Natacha M.
Rating: 5 out of 5
following a purchase from 31/08/2025
Simple process
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Marie S.
Rating: 5 out of 5
following a purchase from 26/08/2025
Perfect
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Delphine C.
Rating: 2 out of 5
following a purchase from 24/08/2025
Delivery times far too long for items in stock
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Response from Wesco
Hello and thank you for taking the time to leave a review. After checking in our systems, the delivery of your order was indeed made within the announced timeframe, and even one day early. We hope that despite this impression of a long delay, the products bring you complete satisfaction and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
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Laurent S.
Rating: 1 out of 5
following a purchase from 21/08/2025
All the time delivery problems.. 4 orders 4 problems..
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Response from Wesco
Hello and thank you for taking the time to share your experience. We sincerely apologize that you have encountered delivery problems multiple times and we offer our sincerest apologies. Your feedback has been forwarded to our teams to improve the quality of our services. We hope to have the opportunity to regain your trust by providing you with a smoother and flawless experience on your next order. Our customer service is of course at your disposal for any questions at 05 49 800 166. Have a nice day.
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Maternelle Mainguy -.
Rating: 5 out of 5
following a purchase from 31/07/2025
well delivered
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Les P'tits Pandas -.
Rating: 5 out of 5
following a purchase from 18/08/2025
Order completely compliant and neat
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Sarah D.
Rating: 1 out of 5
following a purchase from 23/07/2025
I placed my order on the last day of the sales. The discounted prices were not taken into account. Wesco charged me the full price of the ordered items without the discount. Impossible to reach customer service. I absolutely do not recommend.
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Response from Wesco
Hello and thank you for taking the time to leave a review. We apologize for the difficulties encountered in reaching us. After verification, your order was placed the day after the end of the summer sales, which explains why the discounts were not applied. We still hope that the products bring you complete satisfaction and that we will have the pleasure of seeing you again soon on wesco.fr. Have a nice day.
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Multi Accueil M.
Rating: 5 out of 5
following a purchase from 20/08/2025
Perfect Thank you
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Claude V.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very beautiful products
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