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B
Rating: 5 out of 5
The games purchased on this site are of very good quality. I highly recommend.
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 4 and 5 stars
Reset filtersM
Rating: 4 out of 5
Compliant with the description. However, I found the modeling clay (brand) much cheaper....so disappointed.
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Response from Wesco
Hello, thank you for taking the time to evaluate your shopping experience on our site. Your comment explicitly mentions a competitor and therefore cannot be published for this reason. By choosing Wesco, you are trusting a French company favored by early childhood professionals for nearly 50 years, and you are supporting the employment of our 220 employees. We hope that in light of these elements, you will appreciate the seriousness and commitment of the Wesco brand. We look forward to seeing you again soon on wesco.fr. Have a nice day.
C
Rating: 4 out of 5
Rather satisfied
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L
Rating: 4 out of 5
Navigating the site is not always smooth. Some tabs do not always display. You really need to know what you are looking for to find it. The delivery was faster than expected (which is positive)
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C
Rating: 5 out of 5
Very good products for childminders
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B
Rating: 5 out of 5
Very fast
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A
Rating: 5 out of 5
Perfect in every way.
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S
Rating: 5 out of 5
I am always satisfied with my orders. Generally, the items are always in good condition.
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M
Rating: 4 out of 5
disappointed by a delivery in several packages and a lot of unnecessary plastic!!!!!
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M
Rating: 5 out of 5
perfect as usual
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C
Rating: 5 out of 5
Reliable site and good quality item that lasts over time
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C
Rating: 5 out of 5
in line with my expectations
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J
Rating: 5 out of 5
easy and quick.
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H
Rating: 4 out of 5
Overall, I am satisfied with my wesco orders except for a few exceptions
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M
Rating: 5 out of 5
Order processed quickly. Quality items
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O
Rating: 4 out of 5
targeted products for early childhood and durable furniture
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D
Rating: 5 out of 5
Very good, impeccable service, careful and attentive. I recommend!
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M
Rating: 5 out of 5
I know this brand thanks to my profession in early childhood, it's a very good robust brand
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R
Rating: 5 out of 5
Not so easy to get a quote validated by the municipality
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H
Rating: 4 out of 5
The delivery service is top-notch. Little information when there is a delay due to supply shortages (long delivery time of 7 weeks), but quick response when contacted.
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C
Rating: 4 out of 5
I appreciated that the carrier called me before planning the delivery to know my availability. The delivery was quick. The delivered mattress arrived in perfect condition. I find the website a bit impractical, not very intuitive in terms of search categories, but maybe it's just me who doesn't know how to search.
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L
Rating: 5 out of 5
Perfect
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M
Rating: 5 out of 5
Great! Reasonable price, Made in France, delivery was perfect
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F
Rating: 1 out of 5
A SHAME!!!! I ordered a climbing bar and a fixing kit. I received a piece of furniture instead of the bar, and in the fixing kit, there was only one fixing, which apparently is normal! I was told that a carrier would come to pick up the furniture and for the fixing, I need to order a second one! And my bar will arrive later! Are we dreaming? No commercial gesture, customer service tells us that it is like that and not otherwise, so I wanted to cancel because there is no way I will pay for an extra kit, and for my bar it was urgent and because of them it's too late. So I want to cancel but no one answers me either by phone, email, or WhatsApp, and they still charged me despite the dispute! I've never seen that! Second time I order from them and there is always a problem! AVOID!! I will go on leboncoin!
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Response from Wesco
Hello and thank you for taking the time to share your situation with us. We hear your dissatisfaction and we sincerely apologize for the error that occurred during the preparation of your order. We deeply regret that your two shopping experiences on our site have been marked by difficulties and have generated so much dissatisfaction. Our customer service has prioritized your complaint and offered to take back all the delivered items as well as a refund. Despite all the care taken by our teams in preparing orders, human errors can unfortunately occur. Nevertheless, we assure you that we are doing everything possible to minimize these errors. You will always be welcome on our site if in the future you wish to trust us again. Have a good day.
E
Rating: 5 out of 5
Simple and good quality
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S
Rating: 5 out of 5
Plenty of choices for our profession
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C
Rating: 4 out of 5
Order placed easily and fast delivery, I was able to choose the day and as I requested, the delivery person called me 10 minutes before arrival.
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C
Rating: 5 out of 5
Perfect and precise service
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D
Rating: 5 out of 5
In line with my order and what I expected
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S
Rating: 5 out of 5
Perfect! Thank you
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N
Rating: 4 out of 5
Very good site offering quality and durable material but still quite expensive for individuals! I am a childminder
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L
Rating: 5 out of 5
Perfect!!
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N
Rating: 5 out of 5
As a childminder, very happy with my purchase
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B
Rating: 5 out of 5
nothing to report
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C
Rating: 5 out of 5
Good
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T
Rating: 5 out of 5
Satisfaction at all levels
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J
Rating: 5 out of 5
No problem OK
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M
Rating: 4 out of 5
Professional and practical site, quality material over time.
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M
Rating: 5 out of 5
Very good for early childhood
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M
Rating: 5 out of 5
Effective and fast
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