Customer reviews of Wesco

Trust Attestation
9 /10
Overall rating: 9 out of 10
Based on 15 081 published reviews
5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2, 4 and 5 stars

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E
Eaje La Pirouette -.
Rating: 5 out of 5
following a purchase from 31/01/2025
The products are of very good quality.
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C
Crèche Ker Doudou -.
Rating: 5 out of 5
following a purchase from 10/02/2025
Always satisfied with our purchases on the WESCO website! Delivery is quite fast. If there is a problem, they contact you to keep you informed. For a more specific purchase, a sales representative came to our place to advise us better. We recommend shopping at WESCO!
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C
Crèche Les Papillons L.
Rating: 1 out of 5
following a purchase from 20/12/2024
The gloves are of good quality, but your entire logistics platform needs serious review, as well as your communication, which leaves much to be desired. It is a shame to keep a nursery waiting for 2 months without gloves due to supply delays on 2 occasions.
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Response from Wesco
Hello and thank you for taking the time to share your experience. We completely understand your dissatisfaction and would like to extend our sincerest apologies. We place great importance on managing our supply timelines. Internally, a dedicated team works daily to anticipate and limit such situations. However, despite all our efforts, unforeseen events can sometimes occur with certain references. We take this matter very seriously and are doing everything possible to improve our services to better meet your expectations. Your feedback has been forwarded to the relevant teams. We sincerely hope that you will give us a second chance to make a better impression and that we will have the opportunity to fully satisfy you during your next visit to our site. Have a nice day.
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Nadine B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Good
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Patricia B.
Rating: 5 out of 5
following a purchase from 24/02/2025
Order and delivery perfect
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Les Lutins E.
Rating: 5 out of 5
following a purchase from 24/02/2025
Complete and practical
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Muriel B.
Rating: 5 out of 5
following a purchase from 22/02/2025
A lot of choices
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Ogesca Pic La Salle -.
Rating: 4 out of 5
following a purchase from 04/02/2025
This is the first time I am ordering from this site, and I think there are improvements to be made regarding the checkout process. Otherwise, a wide choice of products and competitive prices. I want to say that customer service as well as after-sales service are very competent and very responsive. The negative point is the delivery time, which is a bit long.
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Peggy W.
Rating: 5 out of 5
following a purchase from 15/02/2025
Super quality products and really suitable for children
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Laurie B.
Rating: 5 out of 5
following a purchase from 16/02/2025
Everything perfect!
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Halte Garderie Marsupilamis H.
Rating: 5 out of 5
following a purchase from 17/02/2025
very happy with the order
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- M.
Rating: 5 out of 5
following a purchase from 13/02/2025
very nice quality
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Gilles B.
Rating: 5 out of 5
following a purchase from 19/02/2025
Perfect
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Céline P.
Rating: 5 out of 5
following a purchase from 09/02/2025
Very good quality product, practical for the little ones' naps
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Emilienne L.
Rating: 4 out of 5
following a purchase from 17/02/2025
The search engine is not the easiest for me to understand. I feel like I'm missing some products that interest me by typing certain words and not others.
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Alexandra L.
Rating: 5 out of 5
following a purchase from 19/02/2025
Delivery time respected, products received conforming to the order. Great site!
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Alexandra W.
Rating: 5 out of 5
following a purchase from 17/02/2025
Satisfied as always with my purchase
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Delphine D.
Rating: 5 out of 5
following a purchase from 17/02/2025
First purchase perfect in every way
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La Crèche Des Girafons L.
Rating: 5 out of 5
following a purchase from 15/01/2025
Perfect
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Cecilia Z.
Rating: 1 out of 5
following a purchase from 26/12/2024
I know from my work but I did not expect to wait almost two months to receive my order, as a result I had to buy some items urgently in a physical store. I am nonetheless satisfied with the products I know well since they are used daily in daycare. Perhaps you should review your shipping process in the future
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Response from Wesco
Hello and thank you for sharing your feedback by leaving a review. We are sorry for this situation and wish to extend our sincerest apologies. Supply difficulties on certain references have unfortunately directly impacted your order. Our teams are doing their utmost to limit this type of incident and continuously improve our services. As a gesture of goodwill, our customer service is now processing the refund of the shipping costs. We fully understand your dissatisfaction and hope to have the opportunity to regain your trust during your next visit to our site. Have a good day.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 23/01/2025
All products are well suited according to the age of the children
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Stephanie L.
Rating: 5 out of 5
following a purchase from 05/02/2025
Only downside, packages arrived in very poor condition but otherwise the product is top-notch. Tested and approved
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Syuzanna A.
Rating: 5 out of 5
following a purchase from 28/01/2025
Very nice
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Sandra C.
Rating: 5 out of 5
following a purchase from 10/02/2025
No issues to report
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Aliette M.
Rating: 5 out of 5
following a purchase from 19/02/2025
The tracking of the package, the day and time of delivery to your mailbox is perfect! It's flawless. Best regards
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Response from Wesco
Hello, we are delighted to read your satisfaction. We thank you for your trust and hope to see you again soon on wesco.fr.
C
Carole D.
Rating: 4 out of 5
following a purchase from 18/02/2025
I really like this site without any problems, that said, it is not within everyone's reach, it remains extremely expensive.
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Helene L.
Rating: 5 out of 5
following a purchase from 17/02/2025
After a delivery issue, the company was very responsive and the problem was quickly resolved.
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Eléonore H.
Rating: 5 out of 5
following a purchase from 06/01/2025
Easy online ordering, delivery on time, and good product. In short, very satisfied.
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Les Blouses Roses Agen -.
Rating: 5 out of 5
following a purchase from 15/01/2025
Fast delivery following the order.
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Sylvie R.
Rating: 5 out of 5
following a purchase from 10/02/2025
Very good.
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La Ronde Enfantine -.
Rating: 5 out of 5
following a purchase from 30/01/2025
Great tent for our association of childminders even if we are still looking for how to fold it up 😂 long live the pop up!!
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Barbara B.
Rating: 5 out of 5
following a purchase from 11/02/2025
I had no problem placing my order, the site is quite easy to use, however my order took a long time to arrive.
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Stéphanie L.
Rating: 5 out of 5
following a purchase from 16/02/2025
Very practical! Happy with my purchase. Now let's see over time.
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Angélique R.
Rating: 4 out of 5
following a purchase from 11/02/2025
Site okay
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Dominique R.
Rating: 5 out of 5
following a purchase from 16/02/2025
Products suitable for children, very practical, efficient delivery.
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Shirley O.
Rating: 5 out of 5
following a purchase from 09/02/2025
none
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Mairie De Soulaire-Et-Bourg -.
Rating: 5 out of 5
following a purchase from 03/02/2025
Intuitive navigation. Quality material, meets expectations.
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Kerfourn K.
Rating: 5 out of 5
following a purchase from 03/02/2025
Order on the site and fast delivery.
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Marianne M.
Rating: 5 out of 5
following a purchase from 17/02/2025
Pleasant site to visit, fast delivery, competitive prices, affordable shipping costs.
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Rpei G.
Rating: 5 out of 5
following a purchase from 16/12/2024
super top
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