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S
Rating: 5 out of 5
Shipping was perfect, very good order tracking
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 4 and 5 stars
Reset filtersI
Rating: 4 out of 5
Order received on time and products met my expectations.
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A
Rating: 5 out of 5
Very good, as per the photo
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F
Rating: 5 out of 5
Everything was perfect
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C
Rating: 5 out of 5
Perfect, all good
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S
Rating: 5 out of 5
Perfect. The order went well, the delivery too.
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V
Rating: 1 out of 5
After sending a message to customer service, still no response after a week, after an order refusal at delivery and the delivery person did not want to keep the order (according to the delivery person, it was up to me to keep the order)
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Response from Wesco
Hello and thank you for taking the time to share your feedback. Your complaint has been forwarded to our customer service, which is committed to providing you with a response within 24 hours. We apologize for the inconvenience encountered during delivery and present our apologies for the processing delay of your request. We hope to have the opportunity to offer you a better experience during your next visit to our site. Have a nice day.
M
Rating: 5 out of 5
FAST RECEPTION
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M
Rating: 4 out of 5
Good. Good products.
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C
Rating: 5 out of 5
Very serious.
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S
Rating: 5 out of 5
Very good quality product.
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F
Rating: 5 out of 5
Perfect. Fast shipping.
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D
Rating: 4 out of 5
Prices are high for a childminder.
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C
Rating: 4 out of 5
Nothing to report: fast delivery, careful shipping (but the ordered product was not fragile).
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E
Rating: 5 out of 5
Correct delivery, in accordance with the order.
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C
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
SATISFIED WITH MY ORDER
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M
Rating: 5 out of 5
Fast delivery and in good condition.
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P
Rating: 2 out of 5
Supplies received not in accordance with the initial order, in addition to not having the correct reference, the 'dust-free' chalk boxes arrived broken!
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Response from Wesco
Hello and thank you for taking the time to report this issue to us. We sincerely apologize for this inconvenience. To offer you a quick and suitable solution, we invite you to write to us at [email protected] (specifying your order number and attaching a photo of the damaged product). We hope you will give us a second chance to make a better impression by returning to see us soon on wesco.fr. Have a nice day.
R
Rating: 4 out of 5
Site with many choices; perhaps too many criteria with toys that end up in several categories.
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C
Rating: 5 out of 5
Site recommended by early childhood professionals. I bought a first crib there because I am a licensed childminder myself. I look for quality but also, and above all, the safety of my charges. It is only natural that I order from Wesco.
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F
Rating: 5 out of 5
VERY GOOD
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S
Rating: 4 out of 5
Only downside is a bit long between order and delivery.
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J
Rating: 4 out of 5
During my last order, some parts of plastiroc were grayish and not white. I suspect this product is not made by you, but perhaps it would be useful to mention it to the manufacturer. Thank you.
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S
Rating: 5 out of 5
Product meets my expectations and is well packaged.
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F
Rating: 4 out of 5
Perfect timing and order!
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E
Rating: 5 out of 5
Order placed and delivered without any issues. The material meets my expectations. Let's see how it holds up over time.
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C
Rating: 4 out of 5
The site is well made but I regret not having access to the pdf catalog (in my case I was looking for fitted sheets with pockets in sponge)
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Response from Wesco
Hello, thank you for your feedback. An interactive version of the catalog will soon be available on our website. See you soon on wesco.fr!
B
Rating: 5 out of 5
choice of products, affordable prices and fast shipping.
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L
Rating: 4 out of 5
Hello, the site is good, but for a first order, no gesture of goodwill, not even the shipping costs
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V
Rating: 5 out of 5
Well organized
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F
Rating: 4 out of 5
Delivery times are very long
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C
Rating: 5 out of 5
Very professional
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E
Rating: 4 out of 5
product and delivery impeccable, one of the boxes was punctured because the bike moves inside the box during transport. (fortunately nothing was damaged)
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E
Rating: 5 out of 5
Fast delivery and very nice product, sturdy
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M
Rating: 5 out of 5
Navigation is smooth
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P
Rating: 5 out of 5
smooth navigation
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J
Rating: 5 out of 5
The site is great.
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F
Rating: 5 out of 5
It's a real gold mine. I really like this brand.
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E
Rating: 5 out of 5
very satisfied
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