Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
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Soraya Z.
Rating: 5 out of 5
following a purchase from 30/04/2024
Very happy with my purchase.
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Les Lutins B.
Rating: 4 out of 5
following a purchase from 21/03/2024
Fast delivery, good products,
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Rachel H.
Rating: 1 out of 5
following a purchase from 15/04/2024
The ordered tablets do not match our chairs at all and despite phone calls and emails, there has still been no return of the items, nor exchange, nor refund. Very dissatisfied +++
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Response from Wesco
Hello and thank you for sharing your situation with us. Our customer service has received your complaint and will address it within 48 hours so that a solution can be proposed to you. Given the public holidays that have followed one another at the beginning of May, our response times are a bit impacted. Our teams are doing their best to return to normal very quickly. We thank you in advance for your understanding and the additional patience we are asking of you. Have a nice day.
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Creche Maxi Momes -.
Rating: 5 out of 5
following a purchase from 25/04/2024
Fast delivery. Packaged on a pallet and the package was in very good condition following a remark made to customer service regarding a previous order.
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Florence N.
Rating: 5 out of 5
following a purchase from 25/04/2024
Hello, I used the prints for children's workshops starting from three years old as part of a garden and nature fair in my community. The children made about 100 prints very easily.
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Anne-Sophie M.
Rating: 5 out of 5
following a purchase from 30/04/2024
Items as described, fast shipping, nothing to report, I recommend
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Charlotte Z.
Rating: 5 out of 5
following a purchase from 25/04/2024
We ordered chairs for the outdoors in MAM, they seem sturdy and are comfortable
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Michel B.
Rating: 5 out of 5
following a purchase from 24/04/2024
Good
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Angèle S.
Rating: 5 out of 5
following a purchase from 26/04/2024
Nothing to complain about. Product quality and fast delivery
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La Crèche Des Girafons L.
Rating: 5 out of 5
following a purchase from 25/04/2024
Fast and compliant delivery
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Éric D.
Rating: 4 out of 5
following a purchase from 28/04/2024
easy-to-use site, fast delivery. As for the sound animal lotto, it should be specified that a QR code is required!!!
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Marie-Dominique C.
Rating: 5 out of 5
following a purchase from 01/05/2024
Perfect, I was able to find my happiness
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Emmanuelle H.
Rating: 4 out of 5
following a purchase from 29/04/2024
Happy that there are regular promotions
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Effet Feldenkrais -.
Rating: 5 out of 5
following a purchase from 05/04/2024
Order delivered on time and in accordance with what was expected.
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Deroy N.
Rating: 4 out of 5
following a purchase from 18/04/2024
Very good site
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Samir A.
Rating: 5 out of 5
following a purchase from 17/04/2024
Very good clear and intuitive site
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Periscolaire La Ruche -.
Rating: 5 out of 5
following a purchase from 18/04/2024
Satisfied with the order - deadline respected - fragile items well packaged
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Sondos H.
Rating: 5 out of 5
following a purchase from 21/04/2024
Beautiful table, easy to assemble. Quality wood.
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Mélanie B.
Rating: 5 out of 5
following a purchase from 26/04/2024
Perfect. Quality product at an affordable price
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Nathalie M.
Rating: 5 out of 5
following a purchase from 25/04/2024
I ordered these items for my preschool class. I am very satisfied with my items.
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Angelique B.
Rating: 5 out of 5
following a purchase from 21/04/2024
Positive
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L'oiseau Sur La Riviere -.
Rating: 5 out of 5
following a purchase from 15/04/2024
Quality products, in accordance with the description. I recommend WESCO, a top company
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Marie-Line M.
Rating: 5 out of 5
following a purchase from 19/04/2024
The website is very well stocked with everything related to early childhood. Easy and pleasant navigation. The delivery is perfect and even earlier than the initially expected deadline. I recommend this site
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Sylvie V.
Rating: 5 out of 5
following a purchase from 20/04/2024
very good
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Marion B.
Rating: 4 out of 5
following a purchase from 13/04/2024
Fast delivery. However, the ordered product is of poor quality. The chewable pendant crumbles after 2 weeks of use. It's shameful.
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Ecole St Joseph -.
Rating: 5 out of 5
following a purchase from 12/04/2024
Delivery within the expected time frame
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Maternelle Louis Braille -.
Rating: 2 out of 5
following a purchase from 20/04/2024
For now, I am not satisfied. I ordered 2 scooters and received 2 balance bikes. I made a complaint on Monday, April 29. I am awaiting a response soon. Best regards
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Response from Wesco
Hello and thank you for bringing this situation to our attention. We are sorry for this order preparation error and we sincerely apologize. Our customer service has received your complaint and will process it in the coming days. Given the public holidays that have occurred at the beginning of May, our response times are slightly affected. Our teams are doing their best to return to normal very quickly. We thank you in advance for your understanding and the additional patience we are asking of you. We hope that you will not stop at this unfortunate shopping experience and that you will give us a second chance to make a better impression by returning soon to wesco.fr. Have a nice day.
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Syuzanna A.
Rating: 5 out of 5
following a purchase from 22/04/2024
Perfect
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Kelly G.
Rating: 4 out of 5
following a purchase from 20/04/2024
Very good
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Ginette C.
Rating: 5 out of 5
following a purchase from 23/04/2024
The site is very complete but it is easy to find what you want on the search bar. The delivery was very fast.
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Caroline D.
Rating: 5 out of 5
following a purchase from 16/04/2024
Very varied products suitable for every stage of child development.
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Aude B.
Rating: 5 out of 5
following a purchase from 23/04/2024
Very satisfied with my order!
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