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B
Rating: 5 out of 5
Everything is perfect, order and delivery
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 079 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2, 4 and 5 stars
Reset filtersB
Rating: 5 out of 5
Very good site, I recommend wesco
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A
Rating: 5 out of 5
Fun and simple navigation
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L
Rating: 4 out of 5
Wesco is a very good site for purchasing products related to early childhood. I am a childminder and I greatly appreciate your products. The only thing that might be a hindrance for us early childhood professionals is your prices. It might be good to consider making an offer for us and especially to see about creating a loyalty card.
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Response from Wesco
Hello and thank you for your loyalty and trust in the Wesco brand. It is always a pleasure for us to read our customers' satisfaction, and it only strengthens the commitments made in our CSR policy. To answer your question, we offer a Wesco Club that you can discover here: https://www.wesco.fr/clubs-avantages-wesco.html. On the agenda: exclusive benefits (free shipping, private sales...) that you can benefit from throughout the year! Remember to join this program during your next order. We look forward to seeing you again soon on wesco.fr, and we wish you a great day!
E
Rating: 5 out of 5
Great products
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I
Rating: 5 out of 5
Not always easy with the phone
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E
Rating: 5 out of 5
In line with my expectations as a childminder
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M
Rating: 5 out of 5
I am very satisfied, the delivery matches the order. It was a product change due to an error on my part in my previous order. Customer service and after-sales service impeccable, very responsive, friendly, and competent, the delivery arrived on the scheduled day, the only downside is that the delivery person did not notify of their visit, fortunately, I was on site. I recommend the wesco site
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S
Rating: 5 out of 5
fast shipping, quality products, reliable site
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L
Rating: 2 out of 5
Order placed on 27.11.23 and received on 19.02.24. Almost 3 months to receive a duvet/fitted sheet, that's long! No tracking without follow-up. Really disappointed
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A
Rating: 1 out of 5
Does not work.
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S
Rating: 5 out of 5
Impeccable
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M
Rating: 5 out of 5
perfect
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P
Rating: 5 out of 5
....
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N
Rating: 5 out of 5
Quality material, maintenance practice, delivery time respected
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T
Rating: 5 out of 5
Fast and precise
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Rating: 4 out of 5
.....
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C
Rating: 5 out of 5
Fast and careful shipping
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A
Rating: 5 out of 5
A bit expensive and few or no promotions
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E
Rating: 5 out of 5
fast shipping and information on order tracking
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D
Rating: 5 out of 5
Fast shipping after the order.
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E
Rating: 5 out of 5
Hello, As a childminder, I buy a lot on your site because of the good quality and safety for children, thank you!
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O
Rating: 5 out of 5
Fast delivery I recommend
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C
Rating: 5 out of 5
Very good quality material. The changing mat is a small investment that will truly be durable, professional material. The bibs we will see in a few years, I cannot comment but nice colors, good size.
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M
Rating: 5 out of 5
Fast shipping received before the expected date.
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S
Rating: 5 out of 5
Easy to use
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S
Rating: 5 out of 5
perfect
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A
Rating: 5 out of 5
fast delivery
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M
Rating: 5 out of 5
Perfect.
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Z
Rating: 5 out of 5
quality product, delivered quickly. thank you
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S
Rating: 4 out of 5
Sometimes difficult to realize the dimensions or thicknesses. If there is ever a mistake, the return is easy.
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P
Rating: 5 out of 5
Pleasant site
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C
Rating: 5 out of 5
very good
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C
Rating: 1 out of 5
Product poorly packaged (just plastic) pierced by a nail. Customer service has not responded for a week.
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Response from Wesco
Hello and thank you for taking the time to alert us this way. We sincerely apologize for the problem encountered and we offer our sincerest apologies. Our customer service is proceeding today with a new shipment of the product as a replacement. We thank you in advance for your patience and understanding while waiting to receive the product again. We hope you will give us a second chance to make a better impression by coming back to see us soon on wesco.fr. Have a nice day.
F
Rating: 5 out of 5
Perfect.
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B
Rating: 5 out of 5
Carefully packaged and fast delivery!
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A
Rating: 5 out of 5
Everything is perfect.
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M
Rating: 5 out of 5
Order as expected and delivery in 1 week. Very good.
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I
Rating: 5 out of 5
The Wesco site is very easy to access, navigation is very simple.
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S
Rating: 5 out of 5
The site is great, delivery is fast and always in perfect condition.
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