Customer reviews of Wesco

Good.

Fast delivery.

Satisfied with the order.

Heterogeneous content

Items conforming and very good quality. Too bad the delivery was not up to par. Order received several days late compared to the announced date.

Good packaging, inflation tool. And spare valve, just missing a tool to easily remove the valve

Very sturdy changing table, but I find it not deep enough, the children's feet stick out too much and the assembly instructions are very difficult to understand.

The customer service assured me that I would receive the gift card just after payment, which was not the case at all, I had to call customer service and create a fake gift card. The gift card is not practical to create at all.

Order compliant with what I ordered

A bit disappointed with the bricks from the archibloc kit but they were on promotion so the expense was not excessive compared to other similar products on other sales sites

Fast delivery, product matches the description

Fast delivery

Interesting site but delivery fees are a bit high.

I just received my bunk beds yesterday, one defective, no protection inside the box. I hope they will resolve this and replace it as soon as possible.

The delivery is disappointing, the delivery person does not speak French, does not bring up the packages, and when he does, it is not in the best conditions even though he has a carrier for large packages.

Delivery was a bit long, ordered on 27/12/2022, received on 10/01/2023, let's say it was during the holiday period!

Nothing particular to say

Aside from one product of poor quality, the rest is good.

Delivery was on time but there were difficulties assembling the furniture. The plan was not explicit enough.

Easy order and fast delivery, balloon with a spare cap and adaptable nozzle, perfect! The only downside is the excessive plastic packaging. Is there a way to reduce it? Each set of cones packaged by color, each hoop individually wrapped... I understand that this is probably a basic organization, but maybe it should be reconsidered at this level? For my package, for example, none of the packaging was useful. There were only plastic items in the box.

Back to our expenses!!!

Nothing to report. Order quickly taken care of and shipped. The received products seem to be of quality.

Your site is problematic and outdated: - my wife was blocked claiming a card rejection problem by our bank. However, our card works very well elsewhere and the bank confirmed that there was no rejection on their part. - when trying to place an order and there is this famous rejection, we go back to the beginning and wait for another payment method to be proposed. But not only is this not the case, but also our entire order has disappeared. Result: my wife needs to set up her nursery and was supposed to order nearly €1000 worth of items. The first order started with you represented more than €500 but due to the problems encountered we ordered less than €300 from you. And we are in the process of ordering the rest elsewhere. - As a result, having to restart the operation and re-enter the items several times due to these malfunctions, we also did not request a quote for a discount. Finally, we called your support several times to try to resolve the problem but no solution was provided or even sought, and we only encountered unproactive people on the phone. What does one have to do with you to get someone to take charge of a customer's problem? Hoping to be heard.

Easy navigation on the site; very reasonable delivery time

Fast service

I ordered a board game for Christmas; unfortunately, it is not the right 'format' of game even though it is shown that way in the images... very disappointed...

The products are great. However, the delivery was quite long.

Website a bit complex to use at the time of ordering...

Easy with the different sections.

Hello, I requested a home delivery on a specific date which was not respected, now it has been delivered to a pickup point and I have to manage to go get it even though I am not driving.

Easy

Good quality and great order tracking.

The site is not clear!

Hello, one toy arrived broken, it's the tower in bio-resin. Too bad there is no gift wrapping option! The rest is okay.

Easy to navigate site. Fast delivery.

Good.

The order arrived in an open plastic bag, the motor skills items were filled with black stains.

Fast delivery, I would have preferred the foldable mattress but it was out of stock and I couldn't wait! Otherwise, it met my expectations, although I thought it would be a bit bigger. But it will do the job. Perfect for my activity as a childminder.

Received before the expected date.

Disappointed because of inadequate packaging that damaged the card! Partial delivery, I'm missing one card and the storage tube! For a Christmas gift, the gift is late!