Customer reviews of Wesco

Hello and thank you for your feedback. Our customer service is doing what is necessary to send you compliant and quality parts. As Christmas approaches, the excitement is palpable but our teams are doing their utmost to respond as quickly as possible. We are sincerely sorry that you have encountered quality issues multiple times and we apologize for that. Have a nice day.

Hello and thank you for sharing your dissatisfaction with us. First of all, we sincerely apologize. Your experience has allowed us to identify an inconsistency in our communication about the Advantage club and we thank you for that. Our customer service has offered you a commercial gesture which we hope will alleviate your disappointment regarding the Wesco brand. Your satisfaction remains our priority and we hope you will give us a second chance by returning to our site soon. Have a nice day.

Hello and thank you for your feedback. Your file is being processed by our customer service which is proceeding with an exchange of the item. We apologize for the inconvenience caused. As Christmas approaches, activity intensifies and our teams do their best every day to provide a quick response. We thank you for your patience so far and hope to have the opportunity to see you again soon on our site. Have a nice day.

Hello and thank you for your feedback. Your file is being processed by our customer service for a refund to be made. We apologize for this designation error. We thank you for your cooperation and patience. We hope you will give us a second chance by returning to our site next time. Have a nice day.

Hello and thank you for leaving a review. Our customer service has indeed received an email from you and is doing what is necessary to provide you with a solution. We thank you in advance for your cooperation and hope to have the opportunity to see you again on our site next time. Have a nice day.

Hello and thank you for taking the time to evaluate this product and your feedback on your experience. Your comment does not provide any indication of your appreciation of the product or its specifications. It has therefore not been published as it cannot provide any guarantee or advice to future buyers.

Hello and thank you for alerting us this way. First of all, we sincerely apologize for our late response. Indeed, our investigation with La Poste took longer than we expected. Today, in the absence of a response from La Poste regarding the status of your package, we are proceeding on our side with a new preparation of your order. Our teams are doing their utmost to ensure that this new order is shipped as quickly as possible. Your satisfaction remains our priority, and please know that this situation, which is beyond our control, is just as disappointing for us. We hope that in light of these elements, you will still choose to visit our site. Have a nice day.

Hello and thank you for your feedback. Your order was shipped from our warehouse on September 29 (3 days after your order was placed). In your case, one of the two packages was lost by the carrier, independently of our will. Initially, you refused a partial delivery and then agreed to receive your order in two shipments. The lost products have been reordered with us. This new order is being prepared and should reach you by the end of next week at the latest (considering the holiday this week). We remain at your disposal at 05 49 80 01 66. Have a nice day.

Hello and thank you for taking the time to write to us. First of all, we apologize for this particularly long delivery delay and our lack of communication which only heightened your disappointment. Our customer service is processing a refund for the shipping costs related to your order. Additionally, we would like to clarify that during this current period, like many economic players, we sometimes face supply difficulties on certain references. Unfortunately, the product you ordered is affected. Our teams are all mobilized to ensure product availability and are doing their utmost to guarantee deadlines with suppliers. Customer satisfaction remains our priority. We hope that in light of these elements you will trust us again by returning to our site. Have a nice day.

Hello and thank you for alerting us this way. Our customer service has contacted the concerned carrier because this situation is not normal. The carrier should call you today to schedule a delivery appointment. We are sincerely sorry that the delivery service is going this way and we apologize for any inconvenience. If needed, we remain at your disposal at [email protected]. Have a good day.