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A
Rating: 4 out of 5
Impeccable delivery and ahead of schedule
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
I found the products I was looking for on the site, easily
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A
Rating: 4 out of 5
Easy order, fast shipping
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A
Rating: 2 out of 5
The order was received quite quickly but the product was delivered without fittings. It is stated in the delivery section 'delivered without fittings' but not knowing that the said 'fittings' were the fasteners, I did not pay attention to it. Mistake!!! €40 for fittings, competitors are much cheaper for equivalent quality.
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A
Rating: 4 out of 5
Product meets my expectations. Deadline respected. Just a downside about the packaging, a large box for a small doll and the plastic difficult to detach from the cardboard, not great for recycling, it seems to me.
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A
Rating: 4 out of 5
I am satisfied with the order placed at Wesco.
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A
Rating: 2 out of 5
Product ordered in April and delivered in August! Product left in the garden! Without prior notice of passage
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Response from Wesco
Hello and thank you for sharing your feedback with us. We apologize for this long wait and regret that the delivery did not meet our quality commitments. Unfortunately, the product went out of stock when you placed your order. A few weeks therefore passed between manufacturing and restocking. We hope nonetheless that the product brings you satisfaction and that you will trust us again by returning to our site soon. Have a good day.
A
Rating: 4 out of 5
Satisfied with my purchases
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A
Rating: 4 out of 5
Good site for professionals
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A
Rating: 4 out of 5
Very good quality but a bit expensive
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A
Rating: 2 out of 5
partially delivered order. Not great for a gift
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A
Rating: 4 out of 5
Delivery faster than expected. Prices are a bit high for some products. Otherwise good site.
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A
Rating: 4 out of 5
Very good product good quality the foam does not move even when my two big girls lean on it to play with their little 7-month-old sister. Too bad there is a small snag on the yellow module at the corner
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A
Rating: 4 out of 5
Aaaa
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A
Rating: 4 out of 5
Products conform. Fast delivery.
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A
Rating: 4 out of 5
Serious and fast.
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A
Rating: 4 out of 5
It's easy to find the items you are looking for on the site.
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A
Rating: 4 out of 5
Delivery time respected but fast shipping costs are expensive compared to other sites. Packaging much too large for the product. A better-adapted packaging could perhaps reduce shipping costs.
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A
Rating: 4 out of 5
The site is clear, delivery is fast but prices remain a bit high and there aren't enough promo codes for regular customers.
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A
Rating: 4 out of 5
Satisfied with my order
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A
Rating: 4 out of 5
Nothing to report.
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A
Rating: 4 out of 5
The plastics that protected the mattresses were dirty, so some mattresses were a bit dirty too.
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A
Rating: 4 out of 5
Satisfactory site.
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A
Rating: 1 out of 5
I still haven't received my order
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Response from Wesco
Hello and thank you for your feedback. Your order was indicated as deliverable between July 21 and 23. After checking on our side, the order was indeed shipped complete from our warehouse. Our customer service has contacted the carrier in charge of your order. They confirmed a delivery this Thursday, the 22nd. Your order will therefore arrive safely within the initially planned timeframe. We hope that in light of these elements you will feel reassured. Have a good day.
A
Rating: 4 out of 5
Very good site
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A
Rating: 4 out of 5
easy to use
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A
Rating: 4 out of 5
Packages received gradually in good condition, top delivery person
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A
Rating: 4 out of 5
Fast delivery. 2 out of 3 products really meet what I was looking for.
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A
Rating: 4 out of 5
DELIVERY FASTER THAN EXPECTED
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A
Rating: 4 out of 5
Fairly quick delivery, products overall of good quality
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A
Rating: 4 out of 5
Satisfactory purchases.
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A
Rating: 4 out of 5
Difficulty finalizing the order at the time of payment. After calling and speaking with someone, I overcame the difficulty. Please specify that you need to create an account.
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A
Rating: 4 out of 5
Very good
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A
Rating: 4 out of 5
Excellent product
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A
Rating: 4 out of 5
Readable
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A
Rating: 1 out of 5
Having ordered in May, my order was supposed to arrive on June 7th, it arrived on the date but I still hadn't received anything. I contacted you to ask when my package would arrive, you told me June 11th. However, my package arrived at the beginning of July. I had to wait two months to receive my order for stacking pawns.
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Response from Wesco
Hello and thank you for your feedback. Unfortunately, the item you ordered was out of stock, which explains the extended delivery time. Indeed, our communication process needs to be improved to fully satisfy our customers. We are forwarding this information to the relevant department to enhance our practices. We are sorry that your shopping experience did not meet your expectations and hope that in light of these elements, you will excuse us. Have a nice day.
A
Rating: 1 out of 5
I do not recommend
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Response from Wesco
Hello and thank you for your feedback. We are particularly attentive to the quality of our services and the full satisfaction of our customers. We are sorry to read that your shopping experience did not meet your expectations. Your comment does not allow us to fully understand what happened. That is why we remain at your disposal at [email protected]. Have a nice day.
A
Rating: 4 out of 5
Fast delivery. Product description insufficient.
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A
Rating: 4 out of 5
Complicated to place an order... issues at the payment stage!!! A bit long, but with patience... everything is back to normal!
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A
Rating: 4 out of 5
correct
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