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A
Rating: 4 out of 5
Easy to find, good delivery condition, well-packaged package
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 4 out of 5
Nothing to say: express delivery, impeccable package, very good quality games that last over time!
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A
Rating: 4 out of 5
Very good site. For delivery, expect about ten days in parcel relay. Good tracking of the package
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A
Rating: 4 out of 5
Good site and good products. The delivery time is a bit long, still 1 week + compared to the standards of 2020 but it's okay.
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A
Rating: 4 out of 5
Easy navigation on the site, careful shipping but disappointed with one of the products in the order, I expected better for one of the sets.... for imitation toys I find it very unfortunate to mark the brand on each food item of the playset and very visibly too!
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A
Rating: 4 out of 5
A bit of delay in delivery. Otherwise very good
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A
Rating: 4 out of 5
No particular issue.
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A
Rating: 4 out of 5
Fast delivery. Quality product. I recommend without hesitation.
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A
Rating: 4 out of 5
I am satisfied with the products but the package was very damaged, things could have come out and been lost.
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A
Rating: 4 out of 5
The two items could have been put in the same box, which would have saved a delivery... and some concern at the delivery of the first package!
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A
Rating: 4 out of 5
Nothing is perfect
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A
Rating: 4 out of 5
delivery not very fast
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A
Rating: 4 out of 5
- too long delay (15 days) for items in stock (the different items arrived before...) - stock not up to date (items available at the time of my order then different later) - non-contractual photos (multicolored stickers including blue, purple, pink... I received stickers in autumn colors) - the plastic used to hold the items in place in the box was welded to the packaging of large sheets which ended up being destroyed
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A
Rating: 1 out of 5
I had a delivery problem with my last order, the package was therefore returned to your services; I called immediately to know the procedure and was told I had to make a complaint. This was done but unfortunately without being warned my order was canceled and refunded. And I was waiting for a return! Second call, very bad phone contact, disrespectful and borderline arrogant... I think I won't come back after this last order!
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Response from Wesco
Hello and thank you for your comment. The quality of our products and services is a fundamental value at Wesco. We are sincerely sorry to read your disappointment following your shopping experience on our site. We hope, nevertheless, to have the opportunity to see you again soon on our site under better conditions. Have a nice day
A
Rating: 4 out of 5
Correct overall, delivery made earlier than announced.
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A
Rating: 4 out of 5
The site is serious; shipments are fast. My only downside is the prices. I find the products relatively expensive.
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A
Rating: 4 out of 5
Fast and compliant delivery
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A
Rating: 4 out of 5
I'M WAITING TO SEE FOR MY NEXT ONE
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A
Rating: 4 out of 5
Very good, but I would have liked it bigger
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A
Rating: 4 out of 5
Reasonable delay
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A
Rating: 4 out of 5
Good products, received quickly.
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A
Rating: 4 out of 5
Serious Order tracking without issues. The delivery person was 1 day late
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A
Rating: 4 out of 5
I received my package well, I just expected it to be wrapped to conceal the product, apart from that the product meets my expectations.
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A
Rating: 4 out of 5
Order arrived within the indicated time, good quality material
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A
Rating: 4 out of 5
Too bad for the packaging, transparent plastic bag. I would have preferred a cardboard box, personal opinion, delivered quite quickly
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A
Rating: 4 out of 5
very good site
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A
Rating: 4 out of 5
Rather easy to visit
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A
Rating: 4 out of 5
the site is well done, however the payment methods by check and delivery location on the order form need to be reviewed.
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A
Rating: 2 out of 5
out of 2 items, only one is of good quality, the other is very disappointing.
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Response from Wesco
Hello and thank you for your comment. We are particularly attentive to the quality of the products we offer and we are sincerely sorry to read about your disappointment. Our customer service is at your disposal at [email protected]. We hope to have the pleasure of seeing you again soon on our site. Have a nice day
A
Rating: 4 out of 5
very good, there is a lot of choice, still a bit expensive on some things though
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A
Rating: 4 out of 5
good
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A
Rating: 4 out of 5
Navigation problem on the site but fast delivery
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A
Rating: 4 out of 5
The site is very clear, you can easily find what you are looking for
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A
Rating: 4 out of 5
In the current context, the delivery was redirected to another pickup point, the delivery time was not too long.
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A
Rating: 4 out of 5
Fast delivery, very reliable site
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A
Rating: 4 out of 5
The site is well designed
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A
Rating: 4 out of 5
Delivery not fast enough otherwise very good.
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
Wooden ring toss too fragile for school
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Response from Wesco
Hello and thank you for your comment. We invite you to contact our customer service at [email protected] so that a solution can be provided to you as soon as possible. At Wesco, we are particularly attentive to the quality of our products and we are sincerely sorry if this one does not fully meet your satisfaction. Have a good day