Customer reviews of Wesco

9 /10

Based on 15 081 published reviews

5 10,7k 71% 4 2 639 17% 3 938 6% 2 381 3% 1 471 3%

Summary of reviews

Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.

Reviews 1, 2 and 4 stars

Reset filters

Acheteur Vérifié

Published on 29/10/2019 à 16h32 following a purchase from 16/10/2019

I have difficulty navigating, finding the products. For delivery, they arrive without warning, we are not informed of the delivery day.

Translated reviews

Acheteur Vérifié

Published on 29/10/2019 à 11h59 following a purchase from 20/10/2019

Very satisfied with the site. Just a downside regarding the delivery which was not clearly announced and without the possibility of rescheduling the date in advance in case of unavailability. But the delivery was faster than announced at the time of ordering.

Translated reviews

Acheteur Vérifié

Published on 29/10/2019 à 11h37 following a purchase from 20/10/2019

chair received broken. The packaging does not protect the chair. I can't reach customer service. Otherwise, the chair meets my expectations.

Translated reviews

Response from Wesco Published on 07/11/2019

Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough handling or transport and do not arrive at your place intact. We urge you to send us a photo of your product at [email protected] so that we can proceed with a possible replacement.

Acheteur Vérifié

Published on 29/10/2019 à 08h12 following a purchase from 01/10/2019

Satisfactory

Translated reviews

Acheteur Vérifié

Published on 28/10/2019 à 18h10 following a purchase from 19/10/2019

Fast shipping, lots of interesting things on their site....

Translated reviews

Acheteur Vérifié

Published on 28/10/2019 à 17h06 following a purchase from 01/10/2019

The color does not match on the site and upon receipt

Translated reviews

Acheteur Vérifié

Published on 28/10/2019 à 08h32 following a purchase from 11/10/2019

received within the required deadlines

Translated reviews

Acheteur Vérifié

Published on 25/10/2019 à 08h53 following a purchase from 08/10/2019

nothing to say

Translated reviews

Acheteur Vérifié

Published on 24/10/2019 à 09h10 following a purchase from 15/10/2019

as usual, compliant

Translated reviews

Acheteur Vérifié

Published on 23/10/2019 à 14h48 following a purchase from 15/10/2019

Missing size of the poster on the site

Translated reviews

Acheteur Vérifié

Published on 23/10/2019 à 13h39 following a purchase from 09/10/2019

The products are as seen on the site. Nothing to report.

Translated reviews

Acheteur Vérifié

Published on 23/10/2019 à 13h29 following a purchase from 04/10/2019

easy navigation; however very long latency time between order and receipt.

Translated reviews

Acheteur Vérifié

Published on 23/10/2019 à 00h13 following a purchase from 15/10/2019

nothing to say about the delivery but about the hoops on the other hand

Translated reviews

Acheteur Vérifié

Published on 22/10/2019 à 15h25 following a purchase from 15/10/2019

interesting and good quality games

Translated reviews

Acheteur Vérifié

Published on 22/10/2019 à 15h13 following a purchase from 11/09/2019

Delivery too long and we only know once the first product is delivered

Translated reviews

Response from Wesco Published on 07/11/2019

Hello and thank you for your feedback. The item you chose has indeed attracted the interest of many people at the same time. Our little elves did their best to restock you. We hope this wait did not darken your experience with us too much.

Acheteur Vérifié

Published on 22/10/2019 à 14h12 following a purchase from 04/09/2019

Very clear

Translated reviews

Acheteur Vérifié

Published on 22/10/2019 à 12h35 following a purchase from 01/10/2019

the products are good but it's a shame that it's so expensive and the delivery times are so long...

Translated reviews

Acheteur Vérifié

Published on 22/10/2019 à 07h22 following a purchase from 27/09/2019

Bad packaging or bad carrier, there are shocks on the panels...

Translated reviews

Response from Wesco Published on 28/10/2019

Hello and thank you for your feedback. We are always disappointed when our items, made with love, suffer from rough handling or transport and do not arrive at your place intact. We encourage you to send us a photo of your product at [email protected] so that we can proceed with a possible replacement.

Acheteur Vérifié

Published on 21/10/2019 à 21h08 following a purchase from 09/10/2019

ORDER PROCESSED AND DELIVERED BEFORE THE COMMUNICATED DEADLINES

Translated reviews

Acheteur Vérifié

Published on 21/10/2019 à 13h45 following a purchase from 30/09/2019

Easy to use site.
Order delivered on time.
Too bad the mat was folded for delivery as it leaves marks.

Translated reviews

Acheteur Vérifié

Published on 21/10/2019 à 13h40 following a purchase from 13/10/2019

The package arrived torn, coming out of the truck... fortunately nothing was damaged

Translated reviews

Acheteur Vérifié

Published on 21/10/2019 à 13h32 following a purchase from 11/10/2019

fast, good quality of the material

Translated reviews

Acheteur Vérifié

Published on 21/10/2019 à 12h58 following a purchase from 01/10/2019

Ergonomic and intuitive

Translated reviews

Acheteur Vérifié

Published on 21/10/2019 à 09h26 following a purchase from 12/10/2019

Fast service, thank you

Translated reviews

Acheteur Vérifié

Published on 21/10/2019 à 07h43 following a purchase from 08/10/2019

fast but an enormous packaging for a small item. It's a shame

Translated reviews

Acheteur Vérifié

Published on 20/10/2019 à 17h13 following a purchase from 13/10/2019

I just had difficulties printing the invoice;

Translated reviews

Acheteur Vérifié

Published on 19/10/2019 à 15h26 following a purchase from 05/10/2019

First delivery appointment not honored

Translated reviews

Acheteur Vérifié

Published on 19/10/2019 à 10h20 following a purchase from 04/10/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 19/10/2019 à 09h26 following a purchase from 02/10/2019

Very good

Translated reviews

Acheteur Vérifié

Published on 19/10/2019 à 07h52 following a purchase from 03/10/2019

I am very happy with my purchase, I will continue to equip myself at wesco.

Translated reviews

Acheteur Vérifié

Published on 18/10/2019 à 14h30 following a purchase from 22/09/2019

Good product delivered quite quickly, too bad that the delivery service harmed you, I received my package two days late due to a misunderstanding within the company

Translated reviews

Acheteur Vérifié

Published on 17/10/2019 à 14h23 following a purchase from 17/09/2019

very good but a bit long for delivery this time

Translated reviews

Acheteur Vérifié

Published on 16/10/2019 à 19h30 following a purchase from 09/10/2019

Well-designed site with a lot of choices

Translated reviews

Acheteur Vérifié

Published on 15/10/2019 à 19h34 following a purchase from 06/10/2019

a bit expensive for some toys

Translated reviews

Acheteur Vérifié

Published on 15/10/2019 à 14h03 following a purchase from 04/10/2019

Respect for products according to the catalog, speed of delivery, quality products

Translated reviews

Acheteur Vérifié

Published on 15/10/2019 à 13h59 following a purchase from 19/09/2019

Order received on time, not on the chosen date but shortly after. Package well packaged and exactly as I expected.

Translated reviews

Acheteur Vérifié

Published on 14/10/2019 à 09h12 following a purchase from 03/10/2019

Goods in good condition, correct delivery times

Translated reviews

Acheteur Vérifié

Published on 12/10/2019 à 16h48 following a purchase from 03/10/2019

The delivery person left the package in front of the neighbor's door without coming to our house.

Translated reviews

Acheteur Vérifié

Published on 10/10/2019 à 21h51 following a purchase from 02/09/2019

I never received the order and the refund is taking a long time...

Translated reviews

Response from Wesco Published on 18/10/2019

Hello and thank you for your feedback. We hope you won't hold it against us and we hope to see you again soon on wesco.fr.

Acheteur Vérifié

Published on 10/10/2019 à 07h33 following a purchase from 02/10/2019

Nothing to report, ordered, shipped and received. The fifth star could perhaps have been given for free shipping... sorry but maybe a bad habit taken with the giant/leader of e-commerce...!

Translated reviews