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A
Rating: 4 out of 5
Very good.. some products are a bit too expensive for my taste, unfortunately. But regarding my order, nothing to say
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Customer reviews of Wesco
Trust Attestation
9
/10
Overall rating: 9 out of 10
Based on 15 081 published reviews
Summary of reviews
Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Reviews 1, 2 and 4 stars
Reset filtersA
Rating: 1 out of 5
It's pathetic!! very disappointed, I do not recommend nor will I place an order with you. Both in terms of deliveries and the products delivered.
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Response from Wesco
Hello and thank you for your feedback. Despite all the care we take with your orders, errors can sometimes disrupt their smooth running. We are truly sorry for your experience and understand your dissatisfaction.
A
Rating: 2 out of 5
Complicated
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Response from Wesco
Hello and thank you for your feedback. Without your clarification, we unfortunately cannot resolve your comment.
A
Rating: 4 out of 5
Perfect,
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A
Rating: 4 out of 5
As a Childcare Assistant, I would like Wesco to consider me as the professional I am
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Response from Wesco
Hello and thank you for your feedback. We are the first to encourage early childhood professionals in their activities and we are sorry that you did not feel recognized as such. Not having received a response from you, we hope that you will understand the consideration we have for you and wish you an excellent continuation.
A
Rating: 4 out of 5
Delivery longer than expected and material not protected enough for my taste. Otherwise, nothing to say about the quality which is certainly there.
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A
Rating: 4 out of 5
Nothing to say about the site and the order.
However, the delivery... the item was on the ground... fortunately it was well packaged.
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However, the delivery... the item was on the ground... fortunately it was well packaged.
A
Rating: 4 out of 5
Clear site, ease of use (quotes, orders, choice of material)
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A
Rating: 4 out of 5
Good
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A
Rating: 2 out of 5
I ordered the 150x60 cot and received a 105x53 cot, I am waiting for the exchange which I hope will happen as soon as possible
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Response from Wesco
Hello and thank you for your feedback. Despite the care we take with your orders, we sometimes make mistakes. We hope you won't hold it against us and that you will enjoy your new cot.
A
Rating: 4 out of 5
I received my order which arrived as expected. The game is compliant and my 4-year-old daughter has used it a lot. I was able to tell her the time and show her the real time on the clock. I could show her important times, outings, bedtime. I regret that there are not more cards with other times and other activities drawn. There could be cards with times and activities to choose from to stick. This way the child could find their own clock.
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A
Rating: 4 out of 5
Faster shipping than expected, so great. However, I was surprised to receive the modules simply in a plastic bag.. I expected a more protective packaging.
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A
Rating: 4 out of 5
clear, pleasant, well presented
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A
Rating: 4 out of 5
ok for shipments
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A
Rating: 4 out of 5
very practical site to find certain equipment that cannot be found elsewhere
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A
Rating: 4 out of 5
Apart from the missing stick for the octoblock, everything is perfect
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A
Rating: 4 out of 5
correct, be careful with huge packaging when there is almost nothing inside... a shame for the environment..
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A
Rating: 4 out of 5
Very good site, I recommend it.
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A
Rating: 4 out of 5
Order received on time
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A
Rating: 4 out of 5
Good
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A
Rating: 4 out of 5
Quality item, but big downside during the order process: I could not choose a date in the proposed calendar. Despite my message asking to wait 15 days before shipping, Wesco did not take it into account....
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A
Rating: 4 out of 5
Excellent product, however it arrived in an open box and in a very dirty state.
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Response from Wesco
Hello and thank you for your compliment on our motor skills mat. It is a product that we also care about. Regarding the delivery, we have informed our services so that they can take the necessary steps to ensure this does not happen again.
A
Rating: 4 out of 5
With each Wesco order, I report nothing serious.
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A
Rating: 4 out of 5
Good but a bit long for the reception of the mirror.
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A
Rating: 4 out of 5
Very good site
Just a downside
The price of delivery which can be as expensive as a product.
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Just a downside
The price of delivery which can be as expensive as a product.
A
Rating: 4 out of 5
Nothing to say. Product conforms to the order and deadline respected.
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A
Rating: 2 out of 5
We encountered many problems with receiving defective products and delivery times not respected (4 months to receive the entirety of our order). Very disappointed overall!
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Response from Wesco
Thank you for your feedback, it allows us to improve our services. We have contacted the carrier so that this kind of situation does not happen again. We are happy to know that the product gives you complete satisfaction.
A
Rating: 2 out of 5
We were disappointed with the reception of the kitchen for 2 years and older, it is quite small and we also received the refrigerator model with the same shelf, so it is not possible to assemble it.
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Response from Wesco
Thank you for your feedback. We place great importance on the quality of our services, whether it is listening or advice. Our after-sales service is at your complete disposal at 05 49 80 45 05. Do not hesitate to contact them to agree on a solution.
A
Rating: 4 out of 5
Satisfied
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A
Rating: 4 out of 5
Our baby seems to LOVE this rug! We are very satisfied.
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A
Rating: 1 out of 5
Thank you for your feedback. We hope that your product now meets your satisfaction.
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Response from Wesco
Good but lousy carrier
A
Rating: 4 out of 5
Easy order with references.
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A
Rating: 2 out of 5
First time I ordered from you but it will be the last. Order received 3 weeks after placing it even though the product was in stock... Customer service needs to be reviewed!!
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Response from Wesco
Thank you for your feedback. We are working on displaying stock levels. We are currently victims of our success and we are doing everything we can to ensure this does not happen again.
A
Rating: 4 out of 5
QUALITY.
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A
Rating: 4 out of 5
Not bad, but sometimes the price is a bit high!
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A
Rating: 4 out of 5
Correct
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A
Rating: 4 out of 5
Correct site. However, the use of item references does not always work.
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A
Rating: 2 out of 5
Very late delivery
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Response from Wesco
Thank you for your feedback. We are working with your carrier to ensure that this type of situation does not happen again.
A
Rating: 4 out of 5
Product well received
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A
Rating: 4 out of 5
Very well classified and organized. But the indications on the site must match the indications on the products.
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