Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
Hello, thank you for alerting us through this means. We apologize for the inconvenience caused. We invite you to contact our after-sales service by email at [email protected], so we can understand the problem to prevent it from happening again in the future and offer you a solution to resolve it. Hoping to see you again soon on our site, have a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 31/07/2022
Happy with my order and the delivery!
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Rating: 5 out of 5
following a purchase from 29/07/2022
Simple and Fast
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Rating: 5 out of 5
following a purchase from 28/07/2022
Very serious site, package received before the expected date, all well packaged. I recommend without hesitation.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Fast shipping, very good quality product! Thank you
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Rating: 5 out of 5
following a purchase from 12/07/2022
Very good
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Rating: 5 out of 5
following a purchase from 20/07/2022
Easy order. Well packaged items.
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Rating: 5 out of 5
following a purchase from 05/07/2022
....
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/06/2022
Easy to use site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Fast delivery. Friendly people.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/07/2022
Known by colleagues in training, well-made site, wide choice
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
perfect, product received in great condition, good quality, and everything I ordered in addition arrived on the date I chose, I am completely satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
The products match my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
So good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/07/2022
Very good site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/07/2022
The Pommettes diapers are not found everywhere now I plan to order only from Wesco, thank you again for your speed.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Very functional. Responsive customer service. Delivery date respected.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/07/2022
Very happy with the site, delivery on time, and the products are of very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
No issues, no problems
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
Very nice item, careful shipping, nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
very well-designed site. Fast shipping and very well protected. Highly recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Item as described, fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/07/2022
Fast shipping. Product as described, top-notch.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/07/2022
simple and fast
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/07/2022
I have never been disappointed with the games purchased from Wesco, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
Ideal for the world of early childhood. Nice, attractive items at reasonable prices, especially during sales
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
Very good products as usual. Received earlier than expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 17/07/2022
Impeccable packaging, products arrived in perfect condition.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/07/2022
very satisfied
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 17/07/2022
The product satisfied me. Delivery on time. For the delivery, why wasn't I informed that the package had arrived? It was left in full sun during a heatwave. The products were boiling when I found them! I am worried about keeping them and that they remain usable in the medium term.
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Response from Wesco
Hello and thank you for sharing your experience with us through this means. We have inquired with our supplier to find out if strong exposure to heat could alter the product. In the case of exposure to high heat, if the packaging of the modeling clay has been opened, the clay will harden quickly, making it difficult to shape. If the packaging has not been opened, the clay should still be easy to work with. Exposure to the sun does not cause any other effect than the possible hardening of the dough. If you find that the clay has become difficult to shape due to this exposure to the sun, we invite you to file a complaint with our customer service at [email protected]. Our team will then be able to offer you a solution. We have reported your experience with the carrier to our logistics service, so that this situation does not happen again in the future. We hope we have answered your questions and that, despite this unfortunate experience, you will give Wesco another chance. Hoping to see you soon on our site, have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
always happy with Wesco products good quality
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/07/2022
The order received is incomplete. I cannot assemble the play kitchen. For the price paid, I expected a quality service. I will go to IKEA next time...
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Response from Wesco
Hello, we thank you for notifying us of this problem through this means. Indeed, if you received an incomplete order, it seems that it is an error on our part and this does not correspond to our quality commitments. We understand your disappointment and sincerely apologize for the inconvenience caused. We attach the utmost importance to our customers' satisfaction, which is why we are keen to offer you a solution that will fully satisfy you. To do this, we invite you to contact our customer service at [email protected] or at 05 49 80 45 05 and to send them a photo of the incomplete package in order to make a complaint. We will strive to provide you with a response so that you can quickly enjoy the ordered play kitchen. We hope you will give WESCO another chance, have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/07/2022
Very serious site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Very happy with my purchase and delivery faster than expected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/07/2022
Nothing to complain about. Everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/07/2022
As a childminder, I find everything I need for the children I care for, whether for games, sleep, meals, creative activities.... We can finally have the same quality of products as nurseries or schools! I love the Wesco site!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/07/2022
Speed efficiency
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Careful and fast delivery. Good listening and communication from customer service.
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