Wesco receives praise for consistent delivery reliability, with many reviews noting fast and on-time shipping, well-packaged items, and orders arriving complete and matching site descriptions. Customers highlight product quality and accuracy to descriptions, mentioning items suitable for toddlers and babies, comfortable for children, and durable, with some items like small beds useful in space-limited nurseries. The shopping experience is described as smooth and easy, with clear order tracking, straightforward ordering, and helpful customer service in several positive mentions. Overall, customers appreciate the long-standing relationship with the brand, the reliable fulfillment of orders, and the suitability of products for young children.
I ordered a bunk bed that arrived damaged last Thursday and the after-sales service has still not processed my request. Apparently, you have to wait about ten days before processing. No follow-up. Very disappointed.
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Response from Wesco
Hello and thank you for your feedback. Your order did not go as per Wesco's quality commitments and we apologize. Our customer service is well informed of your complaint and is doing everything possible to get back to you as soon as possible to provide you with a solution. We are sincerely sorry to read about your disappointment and hope to have the opportunity to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2020
Perfect delivery, schedule and day respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/09/2020
The order arrived on time for the birthday celebration.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/10/2020
Easy navigation on the site. Delivery on time and package arrived in good condition. Nothing to complain about.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
good products. a bit expensive but suitable
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Rating: 5 out of 5
following a purchase from 04/10/2020
Very serious
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/10/2020
pleasantly surprised
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Good service
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Always quality products. When will there be a special rate for childminders?
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Qualitative products, interesting prices.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Professional site accessible to individuals, reliable, fast, and serious.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Very good reception as indicated at the order!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Nothing to say.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Very good site, fast and serious shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Efficient and fast. Products conform to the description.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Very good.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/09/2020
Order of very good quality, thank you Wesco, we will reorder.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Quality material, pleasant site, fast delivery.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
Very good product.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/09/2020
Pleasant site.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Speed and quality of the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Nothing to report. Very satisfied with my order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/09/2020
Good quality material, delivery within respectable timeframes.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/09/2020
I give 5 stars for the good readability of the site during the order. The product is well packaged. Good information by email from the order to the receipt of the package. It's perfect, keep it up. Best regards.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/09/2020
Very good quality.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
The site is clear and practical and the services are impeccable!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
PERFECT FAST DELIVERY
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/09/2020
Site easily accessible
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
Easy, the product arrived very quickly.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/09/2020
simple, fast and efficient
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/10/2020
Top fast delivery, good packaging, nothing to say
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/09/2020
Fast delivery, materials conforming to the order.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/09/2020
good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/09/2020
very good. fast delivery and good information on order tracking
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 25/09/2020
1 damaged item, and not the right color
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Response from Wesco
Hello and thank you for your feedback. We are sincerely sorry that the products received do not meet our quality standards and that they do not fully satisfy you. We invite you to contact us at [email protected] so that your complaint can be processed. We hope to have the chance to see you again soon on our site. Have a nice day
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 20/07/2020
Bed available only in wood. Assembly of the bed barrier very complicated and poorly explained in the instructions. Quality of the screws needs to be reviewed. The assembly key is not suitable for the location of the screws. Very dissatisfied with the delivery service that delivered the 6 beds in front of the nursery door during lunch!! 350kg to carry for parents to access and in case of fire: an inaccessible emergency exit! We wanted them to be dropped off in the building next door, but the delivery person didn't have time!! Convenient to make a delivery without a signature, which allows them not to have to wait for the person in charge of the structure.
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Response from Wesco
Hello and thank you for your comment. We are particularly attentive to the quality of our products and services. We are sorry to read your disappointment and we apologize for the inconvenience caused. Listening to our customers, we will pass your comments on to the relevant services. We hope that in use these products will bring you satisfaction and that we will have the opportunity to see you again soon on our site. In the meantime, we remain at your disposal at [email protected] Have a nice day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Easy order. Delivery without issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/09/2020
Very good
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